4.6 (4676)
9090 Junction Dr #1, Annapolis Junction, MD 20701
(410) 376-8839
goaptive.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donna Bigler
2024-05
We have used Aptive Environmental for years, and they’ve always provided great service, keeping ants, spiders, and field mice out of the house. Raymond Moronta was here this morning and he did an exceptional job. He thoroughly inspected the exterior of the house to make sure there are no new entry points for pests. He removed spider webs and egg sacks, and he treated around the foundation. Aptive has never let us down.
Carrie Jackman-Gordon
2024-04
I appreciate Aptive and specifically Alvens great service, they communicated with me throughout the service and updated me as they went. I feel like the techs listen to my specific concerns and have great solutions. Like clearing the cobwebs from our shed and treating some ants they found. I also appreciate that they do not disturb pollinators.
Patrice Birdsong
2024-05
Excellent customer service and knowledgeable Agents. Calvin did excellent job getting major spots around my property.
Shipra Chandra Vohra
2024-04
We recently had the pleasure of working with Demetrius from Aptive, a pest control service, and I must say, it was a fantastic experience from start to finish. Demetrius not only demonstrated exceptional patience but also exhibited a high level of professionalism and expertise in addressing our pest control needs. He took the time to thoroughly explain the treatment process and address any concerns we had, ensuring that we felt confident in the service being provided.Thanks to Demetrius and the team at Aptive, our home is now pest-free, and we couldn't be happier with the results. Demetrius's attention to detail and commitment to delivering outstanding pest control solutions were truly commendable. From the initial consultation to the completion of the job, everything was handled with care and precision.Overall, we are extremely satisfied with our experience with Aptive's pest control service. Demetrius's professionalism, patience, and exceptional service have earned our trust and appreciation. We highly recommend Aptive to anyone in need of reliable pest control solutions. Thank you, Demetrius and Aptive, for a job well done!
Troy Hawkins
2024-04
I received a thorough and complete service from Reggie. Not only did he treat the basic perimeter around my home. But extended throughout my yard and around my shed also. Great Job, Reggie. I definitely appreciate the service you provided today!
brandie shrader
2024-05
We’ve had a great experience with Aptive. Justin is the best technician I’ve had. He is professional, friendly and very knowledgeable. He always goes above and beyond to explain things and make sure we are happy with the service.
Tiffanie Bromwell
2024-04
Owen was so nice and personable for his first visit! He said he is new to my route but he jumped right in and continued my services! He updated my membership so I didn’t have to follow a link and fill it out and even made sure to give me instructions for some traps he placed.I have been using Aptive for over a year and am so happy with their services. The mosquito treatments really help in the summer and I know they take great care of my historic home!
gina strange
2024-04
I’ve always been satisfied with the techs who perform my service & today was no different.What I was displeased with was the inaccurate information on my account. The appointment said a morning service but he didn’t arrive until well after 1pmIn my call to customer service they indicated that my window was from 8-5!!! It’s very misleading to have information in the customer portal that is inaccurate.I also did not get a 30 minute call/text prior to my service. I need that information so I can ensure my dog is not in the yardI’m hoping my next appointment will go more smoothly. ThanksGinaServices: Hornet & wasp extermination, Termite inspection, Spider extermination, General pest inspection, Ant extermination
Rebecca Gautney
2024-04
Jonathan Strong arrived promptly, took care of all areas as expected and most importantly followed directions regarding deck area. As always such a pleasure doing business with Aptive Environmental. Very pleased with total service. Thank you.
Chuck Gagnon
2024-04
what good is treating my house and yard when it nearly rained all day. anything that was sprayed or anty powder used has washed away. what did i get for my $130? cancel my service.
Rachael Kornak
2024-04
I have been using Aptive for a few years now and I have never had a negative experience. The service has always been exceptional. They are always very attentive to any needs in addition to the regular maintenance. I had Cory today and he provided additional treatment for a worm problem we have been having. I applaud him for coming out and doing his job despite the fact that it was pouring down rain and he still had a super positive attitude which is more then I could say for myself if I had to be out in that weather lol!!!
Jennifer Rudolph
2024-04
We have been using Aptive for just about a year now and I can really tell the difference. We had a ton of spiders and ants and it is no longer an issue. Jerome is awesome, super helpful and very polite. He always makes sure that we are happy and satisfied with the job he did.
Van Redding
2024-04
This visit went well. The technician was very nice and answered my questions, best to his knowledge. However, I do have to schedule another appointment for him to do the food pantry. I was not aware that was going to be done on this visit and didn't have it empty.
Patrick and Brawnlyn Patterson
2024-04
The technicians are professional and accommodating. It was a challenging start, but we eventually got the service we expected. I suppose part of that challenge could've been the fact that we live in an old house and needed re-services to address the nooks and crannies where insects were repeat guests.
lakshman reddy
2024-04
Best service. Always on time and takes care of all the issues and always sprays in side and out side.Our rep is such a nice guy always calls before coming and when there was small field mice caught in the glue trap, he actually left big trap just in case. He always just goes beyond.
Arika Brown
2024-05
Allaina was so kind and made sure I understood everything before signing the paperwork. She was very patient with my kids as they accosted her with questions and comments. She got the job done very quickly and efficiently and I really appreciate her
Jeanell Hines
2024-04
Our service agent, Johnathan, was very professional and thoroughly serviced both outside and inside our home.
Rick Maurer
2024-05
Jerome was very thorough and a pleasure to work with. He did an amazing job and sent along pictures of all the work he did. Very happy with his visit!
Alexander & Yonis Mobile Pet Salon llc
2023-12
The worse ever and ever this company I had such a frustrating and poor experience with Aptive they LOVE STEAL clients money!the Aptive worker showed up may be intoxicated ! I asked to treat the windows kitchen and leaving roomThe guy don’t even speak he was rude and he did just the kitchen windows and left I called complain and they sent me another one even worse he refused to get inside the house and do his job !He said u have to wait 24 hours to see results? What? Why he decided to do his he job? He didn’t know what happened previously and he deny to do it !After that I told him to leave my house and he called me 6 times and park his truck front to my house with the phone acting like Terrorist person! His the pictures of my window they did not do the service inside my house and the truck parking o had to call the policeAfter all this situation I paid $150 for nothing
Donna Scott
2024-04
Carlton does a great job! He is always nice, courteous and efficient at his job. He always explains what treatment is being done and what pest it will control and asks if there is any concerns he needs address. If I am not home he sends pictures of what has been done. I have had no issues with bugs, spiders, etc.. since using Aptive Environment Pest Control.
Lucy Wise
2024-05
We started a new service with Aptive this morning. Our rep was Demetrius and he was fabulous! He made sure we had all of the info we needed, he explained everything he was doing and why. Hoping we get him every time for service since he already knows our property.
Sylka Quinones
2024-04
Demetrius always do a great job at home. He is very professional, punctual, nice and responded to every question that I have. We feel very comfortable with him coming home to do any kind of treatment we need. Thank you Demetrius and keep up the good work.
Trudy V
2024-04
Aptive employees are always thorough with spraying and treating areas around your home. Pricing is reasonable than most companies. The company will come back as a courtesy and retreat your property if you’re not satisfied or a bug/insect reoccurrence. Daniel is really pleasant to work with. Highly recommend this company to anyone that needs to have their home treated professionally.
Nailah Salaam
2024-05
I loved the video sent by Tony. The workers are always so polite and informative. I think I appreciate that more than anything. Good service is hard to find these days for anything.Service: Hornet & wasp extermination
Kevin Marshall Jr.
2024-03
Aptive has been a great experience overall. Always prompt and professional with their interaction as well as their service overall. My experiences with Tony in particular have been top notch. He's quick and still extremely thorough while still providing video and pictures of his work. I can't say enough good things about Aptive.
Rob Mackey
2024-02
My technician Jerome has serviced my home for sometime now. Always courteous, thorough, and professional. He makes sure that all areas, inside and out, are fully covered. Never rushes just to move on to the next job. He does the job right. Great employee and person! Promote this man!!
Herman S. Basra
2024-05
Dior did a good job. He asked about indoor bugs, covered his shoes and applied inside. He also spread out in the backyard to cover more area. He was attentive to hotspots. Worth it.Services: Home inspection, General pest inspection, Bug & insect extermination
Rocky Berry
2024-04
Manny was thorough and responsive. I appreciate his time and attention to detail. He was prompt, courteous and kind enough to avoid the outdoor cat and kitten area. Thank you, Manny!
Terra Barnes
2024-04
The service I received yesterday fromadaptive was top notch. I don’t know if the guy was new but he provided the most thorough service I have received thus far and I have had adaptive for 2 years. I’m going to get his name and request him for future visits.
Cheryl Sturla
2024-05
This was my 6th experience today with William from Aptiva. I am always satisfied with the results we receive, and William is absolutely excellent. He always explains everything that is being done and doesn't hesitate to ask if we need anything. Our pest problem is well under control and we give our thanks to William for his outstanding service. I would certainly recommend Aptiva to anyone interested in this type of well needed service.
| Monday | Open 24 hours |
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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