Walgreens

Suzette Armstrong

2024-01

I have been with this pharmacy for many years and I too am seeing a severe decline I just attempted to pick up meds that were called in almost a week ago. Not ready... yet again. Then we were told that one of my meds was picked up on the 15th of the month....not me!! Either the wrong med was given out to someone elseor possibly is someone here taking them? This is a lawsuit waiting to happen. I would absolutely not recommend bringing your prescriptions here.... Especially if you have a chronic disease such as diabetes.READY....

Zach Griffey

2024-03

There seems to be a constant issue with the checks system they use in the pharmacy. In the last 6 months, their verification system has went down without warning, during the busiest time of the evening. This results in frustrated pharmacy employees and customers needing to purchase OTC medicine.

Ryan

2023-08

I despise this walgreens, and every walgreens i’ve had to patronize. Hiring slow and incompetent seems to be their modus operandi. Never have i had a speedy transaction at any one of them. Pharmacy is terrible too. Incredibly slow. Wait times can be up to 30min regularly. For pills. Ridiculous.

Pip P

2023-06

Called up because a previously filled prescription for an EpiPen expired sooner than I expected. Within an hour they had gotten the doctor to refill the prescription and had a new pen with a longer shelf life. Great customer service!

M&K Auto Sales

2023-06

Julie which is the manger at this location did me a terrible disservice. There was 5 boxes of Ardell eyelashes on clearance rack. 2 under the right side, 3 on the left side. The sign said 3.29. I then asked Julie was this right cause I wanted to buy more. She said no it not right and I can only price match one. After she checked the price of them. Now that is false advertisement, one in the wrong spot okay , maybe even two. But 5 in the wrong spot is not a customer putting it there.I just believe if I was someone else or the right nationality, things would have been different.

Aaron Boyle

2023-05

Whether prescription or picking up OTC medications, I never have a problem with this Walgreens. I've never tried the drive-thru, a seeming sticking point for many reviewers. Every visit during the day, the pharmacy staff seem very busy with remote orders, store customers, and drive - thru, but they seem to be professional, friendly, and prompt.Store cashier staff are always friendly.

Jacquelyn Bruff

2023-05

Absolutely the worst Walgreens I have been to. I live 10 min from this location and it’s the closest place for me to pick up my medicine. I have stopped going and go into Churchville now and pick it up because i was sick of waiting in a like for 45 min every time I tried to pick up my medication.I swear there is like 1 person working there or something because everything u try and do at this Walgreens takes 10x longer. other Walgreens I’m in and out in less than 5 min. That is the not the case with this Walgreens.Some of the staff is also rude and ignorant. Not all, but some. DO NOT RECOMMEND THIS WALGREENS.You are better off going a couple extra miles and going somewhere else!

Ashley Hlavac

2023-05

0 stars. worst walgreens i have ever tried to go to. cannot figure out when their pharmacy is ACTUALLY OPEN - since i've been there 3x now during hours they should be open and they're just not, no warning, no sign saying when they'll return. truly awful. don't ever send your prescriptions here because you can't ever get them!!!! it's been a week and i had to have my prescription filled at another pharmacy because they were never open (during their posted open hours) for me to pick up.

Hope Slayton

2022-05

I waited over a month as they said they did not have enough of my medications. When I went in they said they were short staffed and couldn’t fill my rx ( mind you I have been waiting forever for them to get the meds) he said he felt bad and filled it for 11 of my 90 day supply. (I paid full copay) I called later and said I was only given 11 and I’m trying to get the rest of script. She said well we only have 70 and your insurance will fill again after that. I explained my insurance already paid for 90 and she said it’s ok they will pay to fill agin when you finish your meds. Then she had her nerve to write on the bag”next time call at least a week prior to fill”. It had been over a month of trying to get my meds. What happened to this pharmacy? They were so good before. Please restaff your pharmacy.

Marianne Bunn

2023-05

I was hesitant to move my prescriptions here due to the reviews but I have never had any issues. They always fill my prescriptions very fast and pickup has been smooth.

barbara babar

2023-08

I sat on the phone for a hour 2 dif times an it kept saying there is 3 callers ahead of me, but never did get someone on the phone. I absolutely hate calling to try an reach someone at the pharmacy, cause it's not happening

Amanda B

2023-05

I give them NO stars. My goodness, they are no longer opened on the weekends, no longer opened after 6pm, closed from 1-2pm for lunch and the Perryville one is NEVER opened. I went to the store yesterday but the pharmacy was closed. Today their pharmacist was sent to the North East store. My kid needs his heart medicine. He's gone a day without it and we've been trying to pick it up for the past 5 days. We just called the North East store to make sure a pharmacist is there but they're temporarily closed? Where was the pharmacist sent then? I give this company not to long before they file bankruptcy and close. I'm transferring my prescriptions to Walmart or anywhere else. 0 Stars.

Jeffrey Tompkins

2022-05

This was a good store about a year ago but seems to be having more and more customer service inconveniences.I recently tried calling pharmacy and have no problems waiting my turn. 39 minutes was the next caller to be answered and then hung up on.Called back , 15 minutes then the call was dropped ?? . Called attendant who connected me to the pharmacy, a girl answered saying we'll be right with you . On hold about 10 minutes , then the phone started ringing about 5 minutes. They picked up and hung up ?? I called Corporate Wal Greens. Very sorry that this store is having what seems to be personal problems. But this has been going on for a few months now and maybe it's time they asked for helpI hope they can correct this problem soon and be a 5 star store again . Regards

Leroy T.

2022-05

I stopped at this Walgreens location to pick up photos I had ordered through Google Photos app. During this visit I was helped by 2 different employees that were both very friendly, wanting to help as much as possible. Unfortunately there was an issue with my photo order that these 2 young ladies could not fix for me at this time. While here I saw a sale for water, picked up a case of water and couple grocery items. Overall, a very pleasant visit to this Walgreens location.

B Mills

2022-05

Horrible pharmacy service and people. Was told three times my prescription would be ready. Show up the first time for them to give my wife 3 of 4 and not even tell her the 4th was out of stock. Called later that night to have them tell me they were filling it and I could pick it up the next day. Next day rolls around and I was told I couldn't get it until two days later. Two days later told that there was an issue with the insurance and I couldn't get it until the 15th. (It was the 15th). When I pointed out that it was the 15th and they lied about it being on hold because of insurance, they threatened to call the cops on me for trespassing because I was holding up the line. Surprisingly it only took 2 minutes to fill the prescription after fighting to have it filled.

destiny smith

2022-05

went to get my prescription filled took 4 days they finally said it was ready. my parent picked it up since i'm very ill, they gave him 2/3 prescriptions. my mom called to see why they didn't give all 3 the same day(the 3rd was the most important) they said oh we have it i don't know why it wasn't given to you it's sitting right here. so i came to get it the next day they looked for 2 mins and said "oh i've looked everywhere for 10 mins and can't find it i'll have it tomorrow". my boyfriend then goes to get it the next day because i was at work they then tell him the truck didn't come to come back tomorrow. so i called today and first off the lady had an attitude answering the phone then they said it was never sent to that location it was sent to a completely different location. when i said no you guys have been ducking up for the last week they threatened to hang up on me. i have called corporate 2 times now on this location in the past week. also mentioning to everyone that my colon could perforate if i don't get this medication asap it's not like a silly vitamin or anything it's a serious issue, absolutely ridiculous and they need to re staff.

Brian Ferri

2022-05

I'm leaving 2 stars for the Pharmacy based on their CS in regards to trying to fill a prescription for pain meds. They said they couldn't fill the prescription until next week, but suggested the market across the street might have it. I stated I have military insurance and it's not with the market across the street. I suggested they should call other locations to see where orv could be filled. Their immediate response was, well it might take 15 to 20 minutes everyone is busy. I don't recall what I said after that but I was just incensed at how uncaring they were about this. A rep did find another Pharmacy that could fill it, hence why I left 2 star. I'm pretty disgusted by this scenario.

Nick Kokoszka

2022-05

If I could leave less than one star I would. Can't answer the phone. Always has lines that never move inside and out. Sales reps and pharmacist always have an attitude for no reason. I'd rather trust meds from Bill Cosby than continuing going here.

Row

2023-11

Pharmacy lacks attention to details when processing insurances. I often have to remind them of my secondary insurance as well as that my deductible has already been met.The retail store is better, the associates are friendly and knowledgeable.

Phil Lutz

2022-05

"Customer service" is not a word one could use to describe Walgreens in Aberdeen. Second time today, got in line in the drive thru, number 5 or 6 in line. Both times no movement in the line for over 15 min. I'll try again tomorrow. Extremely poor management in the pharmacy.

John Cunningham

2022-05

Terrible store. If you choose walgreens because it's a national chain then go somewhere else. The staff at this location are terrible. First off they are entirely too slow. Second after standing in line for almost a half hour, I finally get up to window just to be told that they are going on lunch. They could of told me while standing there. I'm serious you WILL have a bad experience at this location. I am writing a complaint to head quarters (which I never do)

Tiffany Justison

2018-05

The pharmacy technician, Jessica is always so friendly! She always has a smile on her face. I was with Rite Aid for 10 years and recently changed to Walgreens and have not been disappointed​ with the switch!

Chris Steffens

2022-05

Nightmare wait for my wife from the Patience First. Then we came back an hour later and it’s the script is still not ready and it’s not covered by our insurance and have to pay the cash price which was offer by Patience First for two dollars less , two hours earlier.

LTS

2021-05

RX's are never ready when they are supposed to be. It's such fun when I'm expecting the total to be around $50 and when I get there I'm told it's almost $100. Not sure what is so hard about filling prescriptions and speaking nicely to a customer.

Eve Now

2019-05

I enjoy shopping at this Walgreens ..The employees always make the experience feel personal ..They always greet you when you enter and everyone from the sales clerks to the pharmacy employees are very pleasant and super helpful .I always find great deals in this store and I really like the rewards program where I accumulate points/dollars for my shopping. I can always seem to find something purchase in this store .

Prem Tokyo

2019-05

I went to the Patient First in the same parking lot (terrible place!) and they sent my prescriptions here. Nice staff and quick too. The pharmacist even told me the best way to give medicine to my toddler. It worked!

Sweetest Story

2019-05

Yeah. So....Ms. SANDY that you had at the register tonight Tuesday, October 23, 2018 at 5:40pm....is lacking professionalism, courtesy, and tact. If there is ONE person in line with no customers behind them, is it truly necessary to open a new box of bags (it had appx 6 small bundles to be hung) and slowly hang the bags with not so much as a 'Excuse me for a moment', 'I'm sorry, do you mind waiting', or 'Please allow me'? This woman could have easily grabbed ONE bag, rung me up, THEN continued on with her little project. I thought it was extremely rude and impolite. She acted miserable and unconcerned while moving at a sloths speed. Not acceptable. I'll be heading to Rite Aid.

samantha Tusing

2022-05

The walgeens in aberdeen maryland at beards hill road is the worst place to get yoir prescription. The drive through line is always backed up and the lines in the store are all the way up the isles.

Terry Acker

2023-05

Very poorCustomer!!! service when it comes to the pharmacyI've waited 30 minutesAnd never even got to talk to no one , would not recommend this plan to anyone !!!

Nichole Archibald

2022-05

No one has a single ounce of urgency no matter how many people are in line.Always takes forever for meds to be filled and picked up inside or drive thru. Save yourself the trouble and go elsewhere.