Tractor Supply Co.

David Brown

2024-03

I found a discount price listed on dog food at tractor supply Co. Online I called several stores to see if they had availability lewiston first they had 1 bag I drove to store showed the online advertising for the reduced price they adjusted price and took payment. I called this store they checked and had 4 bags in stock 35 minute ride but for the savings it was worth it. When I arrived at store only 3 bags were on the shelf so I injured about 4th bag the woman went out back and got the bag she asked why I was buying 4 bags and I said because of the discount. She told me there was no discount so I opened my phone and went to tractor supply Co and showed her reduced price and she immediately got loud telling me there was no way she was honoring that price said I was scamming I asked to speak to the manager so she called and quickly said I had a scam on my phone and manager supposedly agreed to not honor price. I pulled out my receipt from lewiston from 40 mins ago and showed her and she said " just because they fell for it dosnt mean I'm going to" at that point a local shopper she apparently knew approached tried taking my phone from me with her witness the incident and didn't say anything then he told me "to beat it if I knew what was good for me" again with DANI the highest ranking associate in the building watching and didn't intervene but again told me I was trying to scam the store with fake advertisement. I have never been talked to or disrespected by anyone at a corporate store like this and the fact she allowed a shopper to intimidate me without asking him to step back was completely unprofessional along with her accusing me of being a scammer with other shoppers and employees present is completely uncalled for. I took screenshots of the advertising with the reduced price while standing in front of DANI and her "friend shopper" as well as asked her name so I could give this review on how bad of an experience I had shopping in this storeI hope the regional manager gets this and takes appropriate disciplinary actions including honoring the reduced price listed on tractor supply for the 4 bags of dog food I drove there to purchase.

Tabitha Sacco

2024-03

I love this place and not just because it's close. The staff are kind and always helpful and I have very rarely had a bad experience in the 10ish years Ive lived here

Rebekah Brown

2023-12

Staff at the Windham, ME location are always exceptionally helpful. I had a bag of recalled dog food that I returned but forgot to take a photo of the UPC code for poof of purchase. I called the store and a member of staff took and photo and texted it to me from their personal cell phone & wished my sick puppy a speedy recovery. Above and beyond for customer service!

B

2024-04

Update: A year later, after calling the number to the corporate office I was given in this reply, I am still awaiting a reply. I have called several times and was told I will receive a call back and never do. This is a soulless corporate company with no integrity or honor that has no place in a town like Windham. Is this the type of customer experience and relationships that you want from a business in your town? Keep supporting this soulless corporate entity if so.After purchasing a log splitter when it was about to be loaded on my truck the women working tells me the log splitter cost $1200 more than what I paid when I previously tore the price tag off of said machine and already went and paid for it in the store. I had to go in the store and get my money back because she would not give me the machine that I PAID for. Do not go here they will try to cheat you on things you’ve already bought.

Hope Fitt

2023-09

We tried to return a item bought at your store. And when Dani (some girl) came over she asked when did you buy it? I said 60 days ago. She said oh well I can't take it cuz we have a 30 day policy. I asked so if I would have said 30 you would have??? She was very rude, kept eye rolling and looking elsewhere then trying to help us. But all we did was only exchange want to exchange it for a different item in the store. It's not like I was looking for cash for an item I bought.

Jemari Jo

2023-05

Windham, Maine location: I called this morning when the store opened to see if they had an item I need for animals arriving today. They guy who answered the phone said they had a couple bags in stock. My partner immediately drove 20 minutes out of his way and cancelled a meeting to pick it up and they had none. The checkout person said they had not sold any this morning in the half hour since they opened. I hate it when people lie and waste your time. Completely disrespectful. Scott at the Scarborough store would never do this to you, just FYI.

Metropolitan Services,Llc

2022-05

Absolutely pleased with my experiences at this store in particular. I went back with a return and wasn't sure how I'd be received since this was the first time I'd needed to return an item to them. I was met by one of the most knowledgeable employees I've come across in years of dealing with tractor supply. This peraon knew so much about most of the items in the store and was very quick and confident to point me in the right direction. Along with that, she handled my problem quickly and to my favor. As a small business owner, this is the example of an employee I search high and low for. If she was in my industry I would have offered her a job in an instant. I'm writing this review in hopes management of Tractor supply will see it and advance this employee into a suitable position. As she was the best employee I've ever come across in my dealing with tractor supply and absolutely deserves recognition for her efforts to please the customer. Thank you Becca and Tractor supply.

Kayla Barnies

2022-05

After a little “run in” with an employee that did not have great customer service skills, an employee named Diane rectified the situation and was very kind to us! She helped us get some chicks and leave on a better note. It was a breath of fresh air having someone who does in fact have good customer service skills in todays day and age. Thank you Diane!!

maine mystic

2022-05

I always enjoy my experience at tractor supply. The prices are competitive. The staff is always helpful and friendly . They have most of what I need for garden and pets . Their women's clothing is nice soft and comfortable . We've purchased our ducks here and pullets and they are healthy and productive .

Dez Lachance

2023-05

Katrina was really nice, she was quick to save me money seeing I had a bunch of dog bones, she told me about a sale they were having and it saved me a good amount of money. She was also helpful when it came to finding what I need.

Thomas Bailey

2021-05

Decent store with wide selection of product categories. Most aisles stocked but a few bare sections like bird seed. This review during June so makes sense. Aisles clear and store picked up. Decent prices on common materials. Compares to other stores. Would go again. Great parking.

Joyce Sitko

2019-05

Total surprise here! We pulled in, got gas and figured we would get a quick bite. We walked in the shop and then into the restaurant. I ordered the scallops with little hope they would be good. Well, they were the tenderest and juiciest scallops I've had in a very long time and at a great price. This is a must the next time I'm in the area. An unexpected gem.

Andrew Legere

2022-05

This store is not outright horrible. However, I brought my dog in to participate in their veterinary vaccination clinic on November 28th only to discover that they had canceled the event the day of, and after multiple people had already arrived with their pets.

Kris Pahel

2019-05

Tractor supply rocks. This one is no different. They have all the right stuff and I find the price right for me. We mostly buy chicken food and solar salt for the water purifier. Two minor cons.. chicken food is heavy and at the back of the store. The other is that the driveway is easy to miss.I love when they have lab rescues.

Eva Laserna Hodges

2023-05

Went to tractor supply in WINDHAM on august 15 2022 at 2pm looking for some ducklings to add to our flock, literally EVERYONE who was working provided the worst customer service I’ve ever experienced in a hardware store. If I’m going to buy a dog gamn duck, I should have the right to PICK that duck. As of right now, I don’t ever plan on visiting or supporting tractor supply IN WINDHAM in any way.

dennis apotris

2020-05

This place is great! They will beat local other local retailers pricing and always stand behind the products they sell. I wish more retailers would be like them. Unlike Walmart if you have a problem with a item you purchased from them they will do everything they can to correct it. Walmart once they have your money they tell you too bad call manufacturer. I'd love to see the day Walmart goes under. Keep up the great service tractor supply.

Jessica Swartz

2019-05

I love Tractor Supply! Most of their staff is great, super nice and helpful! I'm only giving four stars because they do have some people working there that have terrible customer service standards.

Eric Colby

2021-05

Great place to shop. The staff is always friendly, helpful and knowledgeable. The staff has always taken the time to answer our questions and help up find the right products for what we need.

Lee T

2022-05

Don't even think about using the online availability for an item. Total and complete waste of time. You must call to check if an item is in stock with today's normal of panic buying. Inventory system designed for probably 20 years ago.

Joel Robertson

2020-05

Normally I like this store. Attempted to shop here today but took my business elsewhere when told I could not enter the building without wearing a mask. That by a person who was not wearing her own mask properly! She offered me a mask, but I would have had to come closer than six feet to her to get a mask out of a box that everyone else was touching. Hypocrisy. Other stores I went to earlier did not have that draconian requirement. Here in Maine there have been only 53 COVID-19 blamed deaths and only 35 currently hospitalized. Why all of a sudden the stricter restrictions? More people die in Maine every year from drugs, abortions, etc. I will not patronize a store that kowtows to the fear mongers and power grabbing rights violators.

Kermit Beaulieu

2019-05

Tractor supply should rename itself as "The Supply Store". These folks have nearly anything you need for the farm or the home. From cars to cows they carry a wide variety of products that for your needs. Prices tend to be some of the lowest around and the in house service is great. I personally buy all or dog food here, quality products the keep you furry family members healthy without putting a dent in your wallet.

Jon LeRoyer

2023-05

I was able to find exactly what I was looking for at this store. Shopped at another store for the same items but they were out of stock and not as helpful.

Kimberly Brown

2018-05

Very friendly, helpful staff. Very disappointed that they didn't have the one item we made the trip to get. Sale item was temporarily sold out.

Barrett Taylor

2018-05

Manager was rude. All i needed was woodpecker suet and he yelled at me saying i ripped open a box of 10 ( i did not do that) and he refused to sell a single. Not right to be a manager and treat people with that much distain

Michael Pressey

2021-05

Everything about this place is great. The service, inventory,, and location. They would have got a 5-star rating, but there wasn't a tractor to be found.

Patty

2022-05

Terrible website. This website is the slowest and it keeps locking up. It's been this way for years. I like the store down the street but it's impossible to to check stock and order online so often I go elsewhere.

Joe Payton

2019-05

Very clean and well organized. The staff is for the most part very helpful. They have good prices and a decent selections.

Tony Jacobsky

2018-05

I went there to fill my propane tank for my gas grill. I waited 15 minutes and then was told it would be another 30 minutes. They were very understaffed and their attitude sucked! Bad customer service. I couldn't wait any longer and had to leave. Terrible experience!!

Jon parsons

2023-07

Closed propain filling station down early and I have raw food on grill thanks for not helping me out

David Slovenski

2020-05

Neat store. Helpful, but busy associates. Prices on big items are really good, but compared to online many prices are a bit high.