Shaw's

4.2 (711)

251 Kennedy Memorial Dr, Waterville, ME 04901
(207) 873-6224
local.shaws.com

Claimed
Grocery store
Bakery
Butcher shop
Deli
E-commerce service
Florist
Grocery delivery service
Organic food store
Produce market
Supermarket
Supermarket chain offering meat, produce & other staples, plus deli & bakery items.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Samantha

2024-04

I find the selection better than the Hannaford’s in town. Consistently the worst bagging experiences however. Today the girl just threw my meat on top of my waffles and produce. Half of my groceries she haphazardly chucked in the carriage of already bagged groceries. It’s a consistent issue, and I’d almost rather no baggers and more cashiers at this point. To wait in a line 3 to 4 people deep every time you shop and then have the bagger just shove items into bags (extremely slowly I might add) is a bit ridiculous. Either train them how to bag groceries or install self checkouts so it’s a non issue.

Nicole “Cole” Frazier

2023-06

Can we just take a second to appreciate the beauty that lay within walls we don't know about unless we take a moment to find out respectfully what's inside. Take this how you want. All interpretations welcome. 🌈 🏼

Jason Lucas

2024-01

We generally shop here all of the time. Lately, the customer service of a couple cashiers have been questionable. Some things are a good buy, but only when you use the app and participate in virtual coupons and rewards.

Ryan H

2024-03

5:30 on a weekday. Stop in after work and you get 2 cashiers…. At rush hour commute?? And no self check out so you got to wait and wait. And it is way more expensive than Hannaford. Not going back

Scott Carroll

2024-01

Very quiet and not crowded at 6pm which is nice. Potatos and carrots were covered by a dark cloth which I'm not sure of why. Deli folks are always very friendly.

Stephen Grover

2024-03

Very nicely setup store. Very clean, well lit, very easy to find what you need...

Katlyn Taylor

2024-01

I ordered a trolls cake for my daughters birthday and paid 10 dollar to have an image put on it and all it looks like id done musical notes and line and that’s it very disappointed

Terry Mcclain

2023-05

Great prices staff kind & friendly.

Jason Culpovich

2024-04

Prices are out of site probably the exact reason why I never go to Shaw's because everything is so stupid expensive

Baseball Highlights

2023-12

I was making a wrap so I need to stuff to make it so I trust in my local Shaws to be there I went in there I bought all the materials I need to make my wrap and let’s just say it was bussin it was sooooo Bussin

Emma Stanford

2023-11

Wonderful place to shop, the employees are nice and quick with the orders. Good foods they have there and good deals they have aswell recomend shoping there.

Steve Anderson

2021-05

Because this store is not close to my Home, I do not come here often, and only get things that are not available at the Hannaford in Skowhegan.TODAY✓ Apricot Preserves (x2) that my wife loves.× Calamata Olive Bread (store brand in "bakery")CALL THE NIGHT BEFORE (?)a staff person told me that you can call the night before and they will prepare and hold the Bread for you if they have it. I will try to remember to do this next time and report the results.WHY THIS BREADThis bread is special for my daughter who has been eating it since she was a baby - she is 15 now.

Kerry Pepper

2024-05

An overall great experience. The organic sections are very well stocked

Katrina

2023-09

Great customer service. Fresh produce. Expensive though unless your shopping on sale items. Shaws has some great deals this week. Make sure to check the flyer

Jenn B

2023-07

First time shopping here, the place was less than sanitary. Puddles all over by the meat department. The food looked a bit outdated. The cashier, seemed to be annoyed and was very unpleasant. Will not be returning.

Martin McCarthy

2023-05

Have now ordered groceries delivered quite a bit from our local Shaw's, and several times they have offered buy 2 get 2 type deals, but when items were ordered the ones I paid for were in stock, but the free items were out of stock, and no discount was given. Their customer service email only replies with scripted copy whining about supply chains without addressing the actual issue: they charged me full price but only delivered half the items.

Alphagaunt ForShiznGiggles

2023-05

Been going to my particular Shaws for 16+ years. Staff has always been friendly and helpful and seeing the same faces after so many years show how well the management does it's job. The rewards program actually rewards and despite the inflation of meats and dairy products there are many smart deals to save with.

Christopher Titanium

2023-05

Decent selection and usually some sales going on to save a few cents. Typically there aren't enough registers open, leading to extended wait times for check out. Also they want to charge 5¢ for bags...I'm already spending $180+ every time I go in, how about you throw me a couple free ones like the old days?😤

Louise Mcgraw

2023-05

The cleanest store around except their bathrooms need some heavy cleaning. Many choices and don't feel crowded when walking down aisles!Would of got a 5 star if not for the bathrooms.

Edmond Morancie

2022-05

As is usual staffing at checkout lanes is lacking customer consideration. The cashiers are functioning properly re:scanning items however there are very rarely any employees packing customers purchases. I do note that in trying to alleviate customer wait time they open 4-5 lanes, however again no employee to bag groceries.I for one am not impressed

William Ferrara

2023-06

I called multiple times today, 5/24/23, in order to inquire about if they carried steamers or quahogs and every time I was transferred to the seafood department: no one answered. I called back after waiting over 10 minutes each time which was led up with an apology and another 10 plus minutes of waiting. You've lost out on a very large sale as I was planning to pick up a minimum of 10 pounds of steamers and some quahogs. Maybe if you people knew how to answer the phone: I wouldn't be leaving this review. Not impressed.

Jen Potter

2023-07

It would be awesome if they wouldn't bag your bread and veggies with your heavy boxes of pet food so when you get home, your bread is all smashed up, and your veggies are beat up and bruised. Great way to waste your money.

C J

2022-05

The staff was super friendly both in the Floral section and at the checkout. They had a petty good selection, especially in the tea section which was cool. It's a large store so they should have most of what you need. They won't have as much vegan stuff as Hannaford but it's still a good selection. The only odd thing was that there are no self-checkouts, would be a great addition.

Peter Wiitanen

2023-05

Review 11/04 2022 1 star:I am semi-responsible for an apartment complex with a well, where the water wasn’t drinkable. I needed to get at least a 12-pack of water per unit to ensure they have water to drink and cook with (water has been set as not consumable by state authorities).I get 20 packages of 12-packs, and the cashier Ginny, sighs out loud “well, will you look at that, sigh”, yells for someone to come over, and I had no problems flipping the package so she could scan it.Apparently it was bothering her so much, that the following customers (who didn’t buy water) was told how much water I had purchased, how I shouldn’t be allowed to buy that much, etc.It must have bothered the customers, because they came to me outside and said she (Ginny) was stabbing me in the back in there.I called the store manager, Tanya Naborowsky, who replied when I told her I didn’t appreciate the comments from Ginny, and that I really could shop elsewhere, that water in bottles are pretty scarce right not, people shouldn’t come in and grab that many bottles of water.What Ginny should have done: Process the order as the lousy cashier she is, and stop running her mouth.What the store manager should have said/done: Apologize for the rude behavior of the cashier, agreeing they are a store who wants to sell the stuff on their shelves or floor demos, definitely not saying “you can certainly shop anywhere you like” (as if I didn’t already know that).Review from a year ago 4 stars:The store has a lot of varieties, and they certainly try to stay on top of it, by filling shelves and dishing out trying new items out to see if they’ll sell. Usually have a super friendly staff always there to assist with any questions.A couple of times I have gotten items there beyond the “best before” date, and didn’t notice until I got home.Certainly, I probably could just bring it back, but is it really worth the time, and who said “best by” date is always correct?!For example, most Brie’s and Camemberts aren’t even ripe at that end date.

William Stubbert

2023-05

Always a quiet and pleasant shopping experience. Lots of stock. Great selection. Never take this store away. I love this site

Grant Schweitzer

2023-05

I drive 45 minutes to use the pharmacy there bc their service is amazing and the employees have been especially nice and courteous to me. I highly recommend this pharmacy. Great place and great people!

Jean Jackman

2023-10

Employees are always pleasant. There have actually been more than two registers open. Nice job!!!

Sue Pomorski

2023-05

The male cashier stood and watched me as I bagged 4 bags of groceries by myself. He also cashed up the next customer and bagged her groceries while I finished bagging mine. Maybe he was offended I started bagging my groceries so he decided to just stand and watch me? As a gesture of kindness, I always help the cashiers until they are done cashing me out. I believe this poor service was isolated with this particular cashier.

Alex Stetkis

2023-09

The food is generally fresher or better stored than local competitors. Some of the prices are slightly higher. There is no self check out.

Rachael G

2023-05

We get our Sale Flyer on Thursday, Sale starts Friday. By 5pm Friday over 80 percent of product on sale are Gone! An NO RAINCHECKS. I would rather just shop elsewhere. I don't have to wonder if Sale Items are gone?!

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

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