Fish Tails Pet Emporium

4.8 (245)

28 College Ave, Waterville, ME 04901
(207) 859-3000
fishtailspet.com

Claimed
Pet supply store
Bird shop
Animal feed store
Fish store
Pet store
Reptile store

From the business

  • Small business

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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William Dawe II

2023-11

Great hidden gem.. people were very knowledgeable, great selection of future pets with full set tanks to go also.. great idea. Love the local business.

Jillian Pion

2023-07

Best pet store in the area. Got two of my babies there, Oreo and Reggie the Hedgie. The staff is super knowledgeable about informing you of their needs and any questions you have. Great selection of pets and products, exotic pets and exotic pet products you don’t find around here at your typical Petsmart and Petco stores. Highly recommend them for your pets needs!

Dwayne Cooper

2024-02

Great selection of pets and supplies but I asked owner to look for a stand for my 125 gallon tank. I went to the store to see it online and was told I would receive a call from him the next day to let me know if and when he could get it in. Been a month and still no call. Poor customer service. I will shop elsewhere from now on for my aquarium needs.

Melinda McBreairty

2023-05

This place is hands down the best pet supply store I have ever been to! They are knowledgeable, friendly, and always spare time to answer any questions we have. Their prices are very reasonable for a small business and comparable to the big box stores which is rare for a small business. They care about both the animals they have and the customers they serve. We always enjoy going in to see the critters and getting supplies. Always friendly faces and excellent customer service!!

Sheri Bennett-styckiewicz

2023-05

They seem to have everything you would need foe just about any kind of a pet. They have fish of all types of course. But I was surprised to see lizards of all types and sizes. Birds as well. Every type of toy and plenty of fun toys for all your pets cats and dogs too. Food of course. It is kind of odd to get to the front door which is actually the back door . So if your on the street and your st the post office you look acrthe street and see Fidh Tails and think oh I'll go right across and go in . But no that's the front door which is the back door . but it's locked and has a sign which says the front door which is the back door is down the alley that leads to the front /back door that is the official front door which is not locked. and surprise there's a big parking lot. Because on the street side there is no parking it seems. But you ho inside and you will love it. The employees and friendly and helpful . Go check it out you will be surprised.

Devon Kerstetter

2024-03

Owners are incredibly friendly and knowledgeable. They were great with my kids and let my eldest hold one of the parrots. They're now my go to pet store!

Shannon Buzzell

2023-07

Always a great experience. Friendly and knowledgeable staff. A large selection of fish, food and all the accessories. They also have reptiles and birds. I feel so much better supporting a small local business.

Jeff Neithercutt

2024-02

Excellent selection for a small business. Owner is very friendly and knowledgeable. Good prices. A little hard to get to due to location and neighborhood falling down around them, but worth the effort!!

Taylor Anderson

2024-02

Highly recommend! Amazing people always friendly and happy to help with any animal needs. The animals are all in AMAZING setups for the temporary stay until forever homes.

TiaLyn Pelletier

2022-05

One day we happened to drive by and spotted the business So my 5 year old son my husband and I decided we would go in and check it out. They had a huge variety of different petsAnd from what they were telling us they get lots of new animals and accessories quite frequently. One thing I want to say was that they were so kind to my son my husband and I and were willing to Answer any questions that my son and i had. The gentleman that helped us the 1st time we went and went above and beyond to make sure that we got to see whatever we would like to see at that point. The best part was they had hedgehogs and the gentleman asked us questions about our family and let me know that it was not a good fit for our household but he took them out and let us pat them which I thought was wonderful. He was very patient with my son and kind and I appreciated it so much that on my son's 6th birthday a few weeks later we went back and picked him up a hamster and the woman that helped us that day went above and beyond and beyond to tell my son everything you need to know to be a good pet owner. She sat down and talked while he listened and set his cage up with him, It was the kindest and coolest thing I can't even say it enough. They definitely went above and beyond for my family. Truly grateful for their kindness and all their patience with our silly questions. My son went home with the biggest smile and the best hamster I've ever owned in my life. If it was not for Fish Tails Pet Emporium my son would have had just another birthday but instead it was a special day and they helped to make it that much better!!! Huge thank you to the amazing staff, we will 100% be back for any pet needs!!

Kris Hayes

2024-04

Very nice owners, great prices and a good selection of items and pets.

Angela Coton

2023-05

Just wanted to say thank you for a great experience today! We went with our three year old son to pick out a new fish to put with our betta fish and Nick was incredibly helpful and helped us pick out a bristlenose pleco fish. He also helped us buy food and new plant life for our tank. We loved looking at the tortoises and the snakes and the awesome lizards as well and picked up a few great dog treats for our dog Roscoe. All in all a great experience and I would recommend this store to others! Our new pleco named Twinkle!

Marianne S.

2024-03

The owner was very knowledgeable and helpful, providing professional service to each customer vying for his attention. 😊They have a wide selection of aquatic plants, fish, accessories, and substrate always available.

kate-lynn sanford

2023-12

They are always amazing when we go in they let u know everything about every fish and animal they have and recommend this that are similar if they don't have it in stock.

Robert Holt

2023-07

For the first time experiencing their store me and my wife was very impressed we called looking for a pleco and I had one and traveling from Skowhegan I asked how late do they stay they said that they'll wait for us to get there amazing people love the store in the setup and we have our pleco back home

M Howard

2022-05

I love this store! The owners are absolutely amazing and so friendly. The selections of different animals, food, and toys is great. I will continue to visit this store and to recommend Fish Tails to everyone!

Tim Walsh

2023-05

It's the most amazing pet store I've ever been to! Top notch customer service by very knowledgeable owners and associates. Highly recommended!

Myriah Thebarge

2023-05

Very knowledgeable owner. Excellent selection of pets. We bought fish and his tanks looked great! Would highly recommend.

monica elian

2022-05

Amazing staff. Very know and friendly. All animals are in great condition and priced responsible. Fish selection is great and all have lived that I've gotten from them.

Matt Gallant

2024-04

had eye medication my cat needed nice store with lots of variety will go again

Julie Abbott

2023-11

Always such friendly faces when we go in. Helpful, very knowledgeable. Always able to answer questions. Will go here as often as possible just to enjoy a friendly environment.

Barbara Dunning

2023-05

My experience here was great. Friendly and knowledgeable staff. Beautiful place to look at. I spent some time in the fish section and enjoyed seeing the nice variety of fish and plants. I got some guppies and plants here and so far they are doing very well.

Shauna Broyer

2022-05

We visited for the first time today and were blown away by the amount of pet supplies and animals. So many different kinds of fish, reptiles, hamsters, gerbils, bunnies, and birds. The owner, Jen, was nothing short of amazing. She spent time talking to us about Roo Roo who is their cockatiel. And then she showed us these amazing little sugar gliders. I normally take more pictures but was so engulfed in taking in everything. We will definitely go back!

James Oakes

2024-01

Wonderful store! A bunch of cute animals and great owner's

Abigail Bergdoll

2024-01

Great place, very clean with super knowledgeable staff who really care about the animals.

Joshua Whitney

2023-05

Love Fish Tails Pet Emporium. They have an obvious investment to their industry and it is matched with friendly knowledgeable staff. We get our fish, supplies, and wisdom from Gene and the team. 5/5 recommend coming here. Great healthy fish even from local breeders!

Melissa Cummings

2023-05

Great employees especially the owners! Amazing selection for most of your small pet needs. Fish, birds, ferrets, reptiles, rodents and so much more! Got my new kitten a cat carrier, some toys and a few dishes. Love the atmosphere. Really clean and tidy. Great experience! I will be back!

jason williams

2023-08

By far the friendliest pet store in Maine. Great prices,service and large selection of animals. They just started opening a huge fish room which will be amazing when it's done.

Holly Wood

2023-09

Owner doesn't take responsiblity for diseased fish. I bought 3 rather expensive goldfish and she spoke to me as if I was stupid and didn't know any better about fish care. She tested my water and blamed me for "killing" them. I will not be going back to this store.

Nicole Putnam

2024-02

Amazing store. Best fish store I’ve been to in Maine!

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 10 AM-5 PM

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