4.8 (151)
408 Main St, Rockland, ME 04841
(207) 594-5269
loyalbiscuit.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donna Tochterman
2023-10
The people at Loyal Biscuit really know dogs. My dog had a very sore leg. They asked me several questions, then gave me suggestions for products and home remedies. They weren't out to just sell products. They really wanted to help my dog feel better. He was feeling better the next morning and back to normal the next day.
Unbiased Retort
2023-07
Amazing place! Such a friendly and welcoming atmosphere and very pet friendly. 🤣They have everything you could possibly need for bathing your furry little family member, and a plethora of varying types of foods, treats and toys! 10 out of 10 WILL be returning.
Stefani Lund
2024-05
Everyone is very helpful and friendly whenever I walk into the store. Great place to go!
Bob Musser
2024-05
Lots of toy options for me to choose from. Melvin my dog loved what I got him!
Jessica Child
2023-07
I loved this store. The staff LOVES animals, and they're ready to answer any questions you have and help you find everything you need!I loved their toy selection, and their prices are great.I didn't have luggage space for the lobster dinners, but how CUTE. I loved that they wanted to do something custom for their furry customers!Unfortunately, I was traveling and bought some cookies here. I thought I usually bought nice cookies until I brought home treats from here. Now my dogs threatened to leave home if I don't get more. So, if you're traveling, learn from my mistake, get more than one bag of locally made treats.
Kasey Bielecki
2023-05
I mean, I already knew LBC was terrific! I've been buying my pet's food/treats/toys etc... there for years. Yesterday, however, I stopped into the Rockland store to learn more about CBD chews for my dog. My veterinarian recommended CBD treats for my senior pup's arthritis, and I knew it meant a trip to LBC. Stacy was amazing. She was knowledgeable about the product and easily answered all of my questions. Going in, I knew barely anything about CBD/Hemp treats for dogs, and I left feeling confident and ready to give some to my pup! Thank you so much Stacy!Additionally, Stacy ensured I knew there was a money-back guarantee for the treats. My dog is a picky treat eater who turns her nose at the strangest things. I am so grateful to shop at a local pet store that cares as much about my pets as I do! Thank you LBC!!!Update: Lily loves the treats!!!
M B
2024-03
Wonderful toys for our pet. A little pricey
Hollie Michael
2021-05
They are awesome .. they have a huge variety of treats toys and pet products for the bath... not to mention their employees are awesome and very sweet.. good to the customers and good to their dogs and cats that come in to the establishment🤗🐾
William Thomas
2019-05
Fantastic toy and treat selection for your pup, great friendly staff. We've bought moose antler, leash and harness set, and a bunch of other snacks for Ellie.
Russell McAndrew
2023-05
The folks here love their customers. Really helped us size our new dog for a harness and suggested toys and treats. I decided to go back because of all the attention we got at our first visit. Stacey’s great!
Denise Talaga
2023-05
Love this store!! Always fun unique items for our Pups!! The collars they carry are beautiful. Have had 1 for a year and a half and it still lookes brand new. Our Pups love the rawhide chews and bone meal filled bones!! The customer Service is top notch, always happy and helpful!!
Melissa Place
2023-09
Place is run by a 20 year old corporate robot with zero compassion for animals or grieving people. Not a local small business anymore. Take your money and find a real small business. They've sold out to corporate procedure and mindset.
Carolyn Kirk
2023-05
So helpful and friendly - huge variety of terrific products. We love using the bath, too (well, our dogs, not us!) It’s our first stop for treats and supplies when we get to Maine every June.
Str8-Up
2023-05
Great customer service and very knowledgeable staff. Large assortment of high quality foods, treats and toys. Prices are competitive. Even if I could find better prices online I would much rather give my money to a great local business such as this.
Jill Valliere
2022-05
Loyal Biscuit is by far the best pet store in the country. They offer a wide variety super nutritious foods and supplements, as well as the best toys and treats ever! The also have convenient bathing stations for your buddy that are raised up, saving your back plenty of pain and suffering. The staff are wonderful, friendly, fun, and extremely knowledgeable. Highly recommend a visit!
Corey Sukeforth
2023-05
As soon as I walk in the one lady, Manager I think, she knows my name even with a mask on she knows me. She is so helpful and gives customer service as it once was done everywhere. Love the Rockland store.
Joshua Youngsma
2019-05
This establishment has a great and friendly staff and stocks a lot of go to items. They also have a great dog food variety for all types of dietary reatrictions. I can bring my dog here and bathe her myself for a nominal fee. They provide all the shampoo and towels as well as other pet cleaning items to do the job, i just have to bring the dog!
PJ Walter
2015-05
Loyal Biscuit Company is exactly what you would want in a pet store. The staff is friendly and knowledgeable. They can help pick the perfect food to suit your pet. They test out all their products on their own pets so they don't sell junk. The self serve dog wash is super convenient. My dogs go crazy for their line of locally made organic dog treats. I can't say enough good things about them!
Sara Stine
2022-05
Super cute shop, it's mostly products for dogs but they do have a great selection for cats too. Definitely check it out! The employees were super friendly too ❤
zora montague
2021-05
I love this shop and my cat loved her peacock feather and fuzzy toy. My dog enjoyed her Kong frisbee, squeaky chameleon toy, and new dog food. I am coming here again for sure!
Christine deLorimier
2021-05
Loyal Biscuit’s crew is exceptionally caring-not only to the customers (furry and non-furry) but to the local community. They make sure local shelters in all their markets have food and toys for homeless pets-they walk the walk and every community that has one should treasure the store, the service and the amazing people.
William Eustis
2012-05
I can't really say enough about this place. I recently got a Black lab mix puppy from the local shelter (Molly) and this place has become her second home. Everytime that I go in there they recognize her and call her by name and have always had the best advise for me as a first time dog owner and as a long time pet owner. Their prices are very fair and their Staff is the best at any shop in town. They also have a self serve dog wash that is great for you and the dog. They also make their own brand of dog treats that dogs can't get enough of. Also if you get a chance check out their Belfast store.
Maurita Lord
2023-12
I am a big fan of the canine bathing stations.
Thomas Horsch
2018-05
This is a great store for stuff for your dog. Nice selection of premium foods and products not found in the big box pet stores. The knowledge of the staff sets this business apart from the others! Shop here with confidence!
Leanne Caires
2022-05
The service is outstanding! Very knowledgeable and helpful. I feel confident that they carry only the best products and food for our pets.
pam leach
2018-05
Excellent place to shop for all of your pet needs. I love that I can always count on getting top of the line products and food for my dog.
Janet OBrien
2018-05
LOVE the Loyal Biscuit! My dog starts whinning when we're getting close and can't wait to get inside! The staff are always so welcoming and very friendly.
Amy Paine
2018-05
I absolutely love this local small business! They have premium pet food at internet prices! My only complaint, the collars and leashes are too big for my 5 lb Chihuahua!
Matt
2023-05
Lotta nice stuff here, staff is super nice and knowledgeable. However,not a place I'd go to regularly as lots of stuff is really overpriced imo.
msc 605
2018-05
Great friendly staff! Love that they now carry Raw foods for cats & dogs.TIP: free parking in the backside, municipal city lot.
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-5 PM |
| Sunday | 10 AM-5 PM |
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