4 (398)
91 Auburn St, Portland, ME 04103
(207) 797-4304
local.shaws.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe Friant
2024-04
Not a bad grocery store. Good deals but you have to buy a certain number of items to get the deal, otherwise it's a higher price. Nice staff!
Mrs Tiffany Alexandra Shain
2023-11
It’s my favorite neighborhood grocery store. They always have the best nicest employees that I look forward to seeing and today their managers were incredibly kind and donated three pumpkins to raffle off for my friends Halloween themed cancer fundraiser.Thanks for being good peeps. 💚💜💚
Athena Erickson
2024-04
Absolute worst Shaws! The customer service is all high school kids w minimal training. I’m not exaggerating when I say EVERY time I go in there is an issue. Often they are complaining about how they can’t wait till their shift is over. Today a high school employee was the only one on a register. No bagger. I noticed 3 other employees socializing w each other while this girl was drowning in customers. I asked her if they could help her and she said “No, they all have seniority.”What ever that’s supposed to mean. So I asked the socializers if if they can help and one came over promptly. If it wasn’t the closest grocery store I would never shop there. Just be prepared for horrible customer service, expired product and bad produce.
Lola Dwyer
2023-12
Wonderful grocery store but SHOPPERS, BE AWARE: they hide the peanut butter in the back corner of the store. I was walking around for an hour looking for that peanut butter.
Nicole Alder
2024-04
Great place to shop and be quick out ans in or in or out.
Terri Grover
2024-04
Shaws is my favorite neighborhood grocery store. The ads and app are easy to read and use. The new renovation is a huge improvement!
George Barber
2024-03
The Shaws at Auburn Street has I proved its look inside, the quality of goods, the ease of accessing produce and dairy, and the optics throughout. Additionally, they have introduced a large variety of new or specialty products. I like the new experience very much.
Kathryn Ginther
2023-12
Terrible quality, selection, and service. Everything is double the price compared to surrounding stores. Dirty store with literal mold on many products.
Gerald Morin
2023-05
Produce is not always fresh; also, it's getting a little better, but staffing is thin and some folks there are thoroughly unacquainted with customer service. There are a couple good ones.Also, sale items are often missed on the receipt.Corporate needs to do whatever it takes to improve customer service and increase staffing. Places that pay well & have excellent corporate culture don't have issuses. You have reasons or results---your choice.
Sean O'Brien
2023-08
What are the Redemption center hours for shaws especially Falmouth shaws the hours are never the same everyday its always closed early or not opening till later. It would be helpful if the hours were on the website and constantly updated through out the day...
Liz T
2022-05
Nice staff but this is an older store and seems a little dirty. There is a large selection but not the greatest produce. I appreciated the self checkout options. Good for basics and staples. Parking is easy and social distancing was doable. I wish more staff wore masks.
Trish Oliver
2021-05
The employees are always nice, the store has pretty good selections & the items that are on sale are great prices. However, the regularly priced items are very much more expensive than at Hannaford. I also use their pharmacy Osco, they have great employees & typically always have my meds in stock every month
henry ayers
2023-05
The store must be small, because they are always out of soda, frozen foods, cereal can take weeks to restock. Spend the extra 5 minutes and go to the Hannaford up the street, they restock the shelves....
Sarah Thibeau
2023-06
Lines are generally short. The staff is helpful and it's nice and clean. Good sales all the time too.
Scorpius Kamelot
2023-05
While Shaws has some products the competition doesn't the inflated prices don't exactly entice. All, it's a pleasant experience and the staff have always been great whether I was shopping for myself or as an independent contractor doing shopping or prescription delivery.
Hanna Turcotte
2023-05
Every single time I go to shaws, most of their produce is already wrinkled or there’s just not enough to go around. Everything is overpriced and it’s just overall and awkward environment.
MB Davidson
2022-05
I hate having to self-check-out, but only 1 lame open and a long line. I hate that all the specials require buying 4, 5 or more of something.added: This store is on my way home. Stopped to get something sweet. Severely underbaked apple turnovers/puff pastry taste like sadness. It's not just this store; Shaws is always sketchy quality.
Shokie Sykes
2023-05
I cannot begin to complain enough. When I put my scripts in the call me and tell me that my scripts are ready. So I go in and they are not. They have not even begun to prepare them. This is frustrating because I drive from south portland to here because this is where my scripts have always been filled since child years. This place really needs to take people off the floors and putting them on registers the lack of customerservice is astounding.
Ally Behn Fox
2021-05
The staff here is incredibly helpful and knowledgeable. The kind woman in the garden shop took the time to help me find plant food and explained how to use it. She then asked me questions about my plants and helped suggest ways to revive them. She went out of her way to provide me with very useful information, and she clearly cared about me and my needs. This woman deserves a raise!
Antonio R Rambonga Jr
2023-05
Found everything I needed at Shaw's, this place reminds of the Safeway stores in California#!
Gene Jakominich
2020-05
When you ask for a pound of lunch meat, if you like it in one slice, this is the perfect place to go. It hasn’t been just once but years. Why is a half pound of turkey 3 slices when I always ask it to be cut thin. Always ask for a slice first to see or most likely you’ll be returning it. They increase prices during the winter and other times the shelves look more bare than the Sahara desert. The one positive thing is that most of the staff is great but they just don’t have the support (most likely from corporate) to make the changes necessary.
Gregory Bussiere
2023-12
NO COLD BEER AT THE SHAWS ON AUBURN STREET
Jean Johnson
2023-05
Entrance is very dirty most of the time. Shortages of workers means self serve only one register open! To get many deals, you must buy 10 of 10. Lots of seniors only want one or two and want sale price.
Leah Lykos
2017-05
Shaw's has a decent variety of foods and as a vegan I'm definitely very picky. Their generic salsa and marinara sauce is affordable and vegan. They also get some good produce in this store and offer organic options on a lot of their foods (at a premium, of course).
Bruce Campbell
2021-05
It was a very good experience. There wasn't a lot of people in the store and it was moving right along. The people who work there was very friendly and helpful and there was No long lines at the registers or anywhere in the store trying to get things. Had everything I wanted excellent experience.
Gladys Parent
2022-05
Very dirty woman room. No trash can. Toilet paper on floor no spot for it on the wall. Dirty diaper on changing table.Unfriendly staff at self checkout .My visit on Sunday Nov 7,2021
Dawna Kazregis
2023-05
I used the Pharmacy services. They were very nice, helpful and thorough. They made sure the info they had was complete and correct.
Rocky Rockamora
2023-05
- Customer service is poor- parking is good- the customer service desk hours have no consistency, the advertised hours are not accurate- on any given day the hours can change, and even if you call you may not get the correct answer
Andy
2020-05
Shaws has been on a steady downhill slide for the past 30 years. It's now bottom of the barrel without yet being filthy and broken down (at least in the customer-facing areas)I avoid the place at all costs now. It's not like it's even cheap.
Doreen Dubois
2021-05
Special shout out to the person "guiding" us to an avail register at the end if shopping. Thank YOU for your friendliness and happy smile. I needed that today. You never know who needs it they day today was me and thank you !
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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