Dollar General

Roy Harper

2023-11

I have shopped many Dollar General Stores. This one is head and shoulders better than any other I've ever shopped.The store is well-organized with mostly full shelves. The employees are friendly and helpful. Stock waiting to be put on shelves is off the floor on a large rolling cart making it easier to move around the store.The layout makes sense. Shelves are tagged with prices easily read and maintained neatly. Even though it was my first visit, I found it easy to find what I was looking to purchase.The store is also clean. Shelves and floors look clean. The parking area was picked up and free of trash. The entrance door area was well kept and clean.This Dollar General looks like it wants customers to have a pleasant shopping experience which I can't say for many I've shopped.

Semiautomatic Angel

2024-02

This complaint is in regards to your Dollar General, located at 141 Federal Rd, Parsonsfield, ME 04047.I am a local who often shops at this Dollar General. Today, my boyfriend and I entered the store as we have plenty of times before, but noticed it was absolutely freezing. I swear I could see my breath in front of my face. There was only one other vehicle in the parking lot at this time. We rushed through our shopping, grabbing less than half of what I came there for because we couldn't stand the cold any longer. It was less than 30 degrees outside in Maine today, and there was no difference to us between the cold outside and the cold inside.The associate on duty was extremely kind and attentive. She was likely working alone, as there was a bell to ring for service that we used at the register. Not only did she appear to be working alone, but she was wearing mittens and multiple layers of clothing inside due to the freezing temperature. I asked her what the store planned on doing to remedy this, and she said orders had been placed, but no repairs had been made. She had not been given the option to stay home. My fingers were red after spending just a few minutes there.I want to say that I have held several leadership positions throughout the years, mostly in retail management, and would be ashamed to subject my staff to that. If the store is cold enough that your employees (the ones making you money, working for you every day) are dressing like they are about to go skiing and build snowmen just to get through their shift in the store, maybe it would be a better idea to keep the store closed until repairs are made. If your retort is that they would miss out on their pay, I'm sure you can find it within your budget to compensate them for a missed shift or two somehow.In this circumstance, it is not only your employees that you are subjecting to a painfully freezing store. It's your customers as well. As I said, I could not get through more than a few minutes of shopping due to the temperature. It left us with the impression that this company does not care about its employees or customers. Although it is one of the only places to get things within a reasonable distance, as we live in a rural town, I will not be returning as a customer. I know many people in our small town feel this way too. Unfortunately, there are no OSHA regulations regarding workplace temperatures, and situations like this are not addressed in the way they should be, since there is no legal action that can be taken unless an injury or catastrophe were to happen- and hopefully, the lack of consideration and utilities at this location does not cause injury to anyone!It is unfortunate that there are very few legal obligations that hold businesses accountable for their actions (or inactions). Therefore, it is ultimately within the company's control whether they want to take advantage of that. However, I'm sure the lone worker that kindly helped us today would face consequences should she go home and return only if she did not have to insulate herself with outdoor gear to get through her shift.When employing human beings, and having a demographic comprised of human beings, it is important to avoid making inhumane decisions. As a retail manager, staff and customer retention in this economy is a challenge. This is all determined on the treatment of your employees, of which their work environment is a significant part of.My community and I are not impressed by the factors that influenced the unfortunate decision to keep your freezing cold store open.I hope this situation can be resolved with all fairness and compassion possible extended to the staff at 141 Federal Rd, Parsonsfield ME, 04047.

Maine-Ly Maryland

2022-05

We go here frequently for all the odd and ends things for Holidays and seasonal goods. The staff is always ready and willing to help and have many times went above and beyond in locating items not on the shelf to see if they’re present. It’s nice knowing that an establishment in our hometown is ALWAYS a go to.

Bethany Keaten

2019-05

It is convenient they do have long hours. They also have fairly friendly employees but if you happen to show up there any time near delivery day you can NOT walk through the store. Every single isle will be packed with carts you cant get to the check out. I think it is less the employees fault and entirely the company's fault as in corporate. It appears no matter if they have room for it corporate sends stuff which in turn makes for stressed out employees and disgruntled customers trying to meander their way through over stock.

Kara Rowe

2020-05

A great store with a rather large selection of all sorts of things. From auto, socks, pjs, food, snacks, pet supplies, home goods, cleaning products, gift ideas, and knickknacks this place has it all! Friendly and helpful staff too that's always pleasant to speak with. They have good prices too! Only issue is that the store can be a bit of a mess at times but that's probably because they need more staff.

Thomas B.

2023-05

Been to this store several times but the turnover rate is probably high so no one knew me today. Some lanky dude sorta followed me arround. I was dressed slopily as I was doing projectscts at home. Perhaps he was affraid I was sketchy. Wasn't sure how to rate this but Ill give him credit for staying allert! The Irony is that 10 yrs ago I managed a store just like this and the laugh is that he'd be just the type Id be following around as well!! Welcome to gen Z!!

Nicole Locke

2021-05

The manager at the Parsonsfield location, Jim, is truly the backbone of that store. He goes above and beyond every single day to keep things stocked and customers happy. He also keeps the community informed and does what he can to keep things safe for customers. Thank you for your outstanding customer service Jim!!

Shawna Hynes

2019-05

I do like the convenience of it and that they are open til 10pm every night, and most of the employees are pleasant and helpful.I did not like the fact that they honored a price mix up one day and because they didn't fix it the first time they wouldn't do it the second time for the same item. The woman that price checked it the first time was also the same woman that checked it again and I could hear them talking about how they thought I was showing them the same picture that I had taken of the product the first time.I don't feel comfortable in there sometimes depending on who is there, I've been followed around the store like I'm going to steal, as if I'm being profiled. I've been in retail for most of my career and know loss prevention, like how to say I think you're stealing with out actually saying it, getting you're name without asking what its and where you live or where you're from.Other than that and being pushed out the door on the dot. You don't rush customers out the door, I get wanting to go home at the end of the day but you also want happy customers.My rant is finished thank you to those employees that don't make me feel uncomfortable and keep up the good work it is appreciated!

Alicia Maddox

2020-05

Traveling late and looking for a bathroom we stopped in. I snag a few snack items and asked what restaurant were around to feed my kids there lady told me there was nothing open after 9 so I brought sandwich items pb &j turkey and cheese chips etc. Lack of assistance was maddening. The turkey was doing and gross the cheese was rubbery and after wasting 30 minutes shopping then making sandwiches driver if to discover she had lied. 10 minutes down the road were 5-6 open and packed restaurants. I'll never stop there again.

Miss Tea

2020-05

Dirty, rude inexperienced slow workers, only ever one register open, isles littered with boxes n trash, not enough room for shopping carts in any isle. There is never 2 cash registers open at once, and the line was 7 long, but 4 workers blocking isles with boxes, dollies and pallets. Lawsuit waiting to happen.

Bobbi Day

2020-05

I don't hate the place. I love this place. They have alot of items. They have very friendly n courteous people who work there. They also make sure that you find everything that your looking for n if you can't find the item(s), they r very helpful to help you find it. So, I really feel ppl should good there n see for themselves. So, go enjoy!!!!

Donna Dame

2019-05

I like that it's close and convenient. However some of the prices are no better than any other store. The employees are always nice.

Kristina Ricker

2021-05

My shopping list was easily completed. Every product in stock. Exceptional customer service and all at a price that was easily obtained.

Crystal Poissant

2021-05

Very messy and they are trying to clean it up the best they can. But they talk in Spanish thinking people don't understand them but I do and I don't like that they talk about their customers.

Mackenzie Leavitt

2021-05

The line would move a lot faster if Shanon L didn't feel the need to catch up and chat with everyone she knows in line!!

Belinda Sprague

2020-05

Great people!!! Always willing to help u find every thing you need.. store is always kept well..

Trisha Day (Sweetpea)

2021-05

It has gone down hill badly ever since the Manager, Jim left. Shelves are not stocked and they really don't know what they're doing.

Bernie G a m m o n

2021-05

Very good they have low stock right now but I like the store

Lynn Dudics

2020-05

Great price for grape jelly for my P& J sandwiches AND for the Orioles, who love it!!!

Belinda Sprague

2020-05

Love our parsonfield field store.. well kept up nice store. Great workers awesome people 😁😁👍👍💞💞I

PJ

2019-05

Great deals. If you use Digital Coupons and paper coupons, you can get many things for free!!

MommaLette

2019-05

I going here and finding some great deals! One of my favorite places!

Trisha Woodbury

2020-05

It's good but I prefer to go to Family Dollar....

see3js deirShakley

2019-05

Cashier's was very nice funny and helpful thank you

Derek Ferreira

2021-05

On the smaller side. Didn't find anything but I like the store in general

Ainsley Colby

2021-05

Store is a little messy needs more organization.

Jennifer Jay

2021-05

Broken brand new restrooms and rude employees flustered with 2 customers.

Nancy Poissant

2021-05

Very friendly people and. Helpful all the time

alicia Small

2021-05

It is a typical Dollar General. Has most necessities. Friendly staff.

John Kuczek

2019-05

Great to have a store close to me an