Hampton Inn Oxford

katie barnes

2024-04

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SnD General contracting, LLC (SnD General contracting)

2024-03

We love it here! My husband and I enjoy going to the casino that is conveniently located across the street from this hotel.We choose this hotel over our continuous free stay offer at the casinos hotel for many reasons.. one Hampton has a nice salt water pool, clean gym, and excellent rooms. We bring our kids to enjoy the pool and then take turns going over to the casino while the kids sleep. In the morning the hotel has a lovely self serve breakfast set up. The staff are always very polite and welcoming. We will continue to stay here and will refer to our friends and family.Rooms: Clean, very nice and comfortable bedsWalkability: Casino is in walking distanceFood & drinks: They have a cute little store set up at check in if you forgot something or just wanted to grab a bite to eat. Frozen meals, drinks, quick Mac, ramen, chips and even sweet treats like ice cream and candy.Noteworthy details: Casino is across the street. Hannaford and gas stations are a few miles down the road in either direction. There’s an Applebees and Walmart a few miles down the road too.

Trina Alexknovitch

2024-04

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Renee St. John

2024-02

This was by FAR the best hotel we stayed at on our 7 trips up and down the east coast in 28 days! Lexi was so nice to us and we ended up coming back to stay at this hotel for 6 days over Christmas! Thankfully we had booked before all the power outages in Maine as the CMP helpers stayed here as well. Staff/service/food/parking/accommodating for our dogs - all EXCELLENT! So CLEAN!

Heather Elyzabeth McKee

2024-02

Had stayed here for several nights after our home was flooded in a storm.First the room had mold on the desk, the bathroom, the carpet and trash cans. All of which I have photos of.There was a miscommunication about the check out time. We were told 1pm was the check out. It was the only reason I choose to use this location.At Noon on the day we were to check out the desk staff was pounding on the door at noon telling us we were past the check out. I opened the door to speak with the lovely front desk clerk and OFFERED TO PAY ANOTHER NIGHT at which point we were told they didn't want us there and to get out!We asked for a moment to pack our belongings. We were told we had 8 minutes to gather our stuff and leave. It's now 12:10 pm and I can not find my phone. So my husband begins to call my phone from his to see if we can use the location option to find the phone. At which point the local police kicked in the door ...took my husbands phone threw it in the hallway and placed me in handcuffs!The police were told that we would not open the door (yes we did) and that we could be heard breaking things (a lie as nothing was broken)They say this so the police can use exigent circumstances as a means of coming into the hotel without a warrant.Little comments were made as if to imply my husband and I were drug addicts." That's 'methed' up" was one comment I caught being said. Another comment was made about my shoes.What a way to begin the day.We were nothing but polite and kind during the time we were there. Most of the time we were not even at the hotel only coming back to sleep after long hours of dealing with our home being flooded!I will never ever book at ANY Hilton property after this outrageous ever.

russell hebert

2023-12

There is no such thing as a perfect hotel, only hotels that STRIVE for it.Erin strives. Very consistently runs this hotel.From the staff to the grounds and trash receptacles.We have stayed here during our remodel,and will stay again I'm sure. We've had to check in 4 times the last two months,and are grateful and appreciative this Hampton Inn is close by.Pet friendly, professional,and accommodating.Feels like home,as it SHOULD be!

Kevin Simard

2024-01

I checked in. Got to my room went to un pack found a dirty sock next to bed. Went down to lobby got another room. Checked into second room this room had 6 empty chewing tabaccoTins next to bed and behind bed. Went back got a third room. This room had a broken window that was taped so it was known about. I’ve attempted several times to contact manager prior to writing this review. Honestly probably the board of health should be contacted about cleanliness. Erin Joyce is the managerRooms: Gross. Very dirtyNearby activities: Oxford casino easy walk. Across the streetNoteworthy details: I’ve emailed Erin several times to try and resolve the issue I had on a recent visit. No answer

cuzzinpaulie

2024-03

We checked in about 11pm on Feb 8th after winning at the casino. Shortly after the police showed up at our door told us we had to leave and it was not up for discussion. They just said the staff wanted us out now. We had no warning about noise or anything. As I was talking with police my wife had to gather our things asap. We had left a jacket and $900 on the counter. Soon after we realized what we had left and called to ask to get our stuff back and they refused. We called the police and asked them to if they could get our stuff. In the mean time we were forced to stay in our vehicle because we had been drinking. I went into the lobby to ask to use the rest room. I was very polite and didn't want to argue and make the situation worse. The staff member was super aggressive and accused me of threatening her and other guest and i could not use the restroom. I did no such thing, this was the first time I even had contact with her. The police finally showed up went through the room and only found jacket. I am 100% that lady at the front desk went into the room and took the money. I have filed a poice report and I will be talking to management asap. I may not be able to prove she took the money but the staff action that night should be on camera and they will be able to see what at least what was going in the lobby and how this women had treated us. I will not let this go.You say no one entered the room before the police did. Did you check your cameras or the door lock record? Like I said, I'm not letting this go. I have spoke with the chief of police and I will be getting all the records from that night including bodycam footage. Also if you did check the cameras you would have already fired the women working that night. I'll be in contact

Fujita 5

2023-05

I don't normally give 5 stars but there wasn't a single bad thing about my stay. Front desk staff was very friendly and check-in was quick and easy. Room was nice and clean and I loved the setup. Bathroom was nice and one of the best hotel showers I've had. Slept great in the bed and awoke to a fabulous breakfast. Hotel is located right across the street from the Casino which was the reason for my stay. "I'll be back!"

Laurie Neyhard

2024-04

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Thomas Fennell

2023-11

Hampton Inn, Oxford, was, at first impression, very clean, and I found the staff friendly. My room had a 2 flies buzzing around the room, and I found a few dead flies in the window. Not much at all in walking distance from this hotel.Rooms: Not bad. I found the beds are comfortable, and I slept well.Nearby activities: Nothing within walking distance. Absolutely need a car.

David Gelinas

2023-06

Called Hotel late Sunday afternoon for reservations May 14th. The lady on the phone was very polite and told me there were rooms. I was 2 hours away and when I got there check in was very fast. Rooms were clean and the beds were soft. Had good night sleep. The hot breakfast was good and check out was easy. Wished I remembered everyone names.

Thomas Rossi

2023-10

Never made it past check in. Had requested one hour early checkin the day prior to arrival and was told it would probably be ok. On the day of we called ahead to request again as we were on a tight time schedule. Upon arrival 40 minutes before 3pm checkin we were told rooms were not ready. At 20 if I asked if anything could be done to speed it up. The desk clerk was rude and short and said they were doing the best they could. As I was walking away another guest waiting for a room started an argument with me. I argued back and the desk clerk said that if i didn’t back down she would cancel our rooms. Ok. So I backed away and waited quietly while the other guest got early checkin. Finally we had to leave for our event while my 90 year old mother was left waiting in the lobby with a promise from hotel cleaning staff they would help her to her room when ready. 20 minutes after we left I received a call from the front desk informing me they had canceled our three rooms. And that I had to remove my mother from the premises. We did that. Then they charged us for all three rooms x 2 nights.This place is a nightmare. The staff are too inexperienced to do anything but follow a checklist of rules. The bottom line is that they were all too willing to kick a disabled elderly woman out on the street because they couldn’t handle a dissatisfied customer. Don’t ever stay here there are better options in the area.

w pelk

2023-05

This was a great place to stay not only if you like to gamble (Casino's across the street) but it's within 30-45 min driving to other fun adventures. The check in person Patrick was wonderful and having a pool and workout room was great to have. I would have given a 4 1/2 star rating just because the omelets were not very good but it was nice having the complimentary breakfast included - so there's that :0). Over all - pretty great :0). Wanda/NH

Stephanie

2023-05

I'll start off by saying Corey at the front desk is what pulled me here to spend the night. His personality and over the top customer service skills were top tier. My sister an I drove from ct for a family matter and this was the only hotel that the reviews were decent for .The hotel was so clean I felt at ease an at home . Every single Staff member was extremely kind. The bed was almost as comfortable as my bed at home so I slept well. The real cherry on top was the beautiful , delicious breakfast bar we woke up to the next morning which was 6-10 . Long story short if you're ever in Lewiston, Auburn or oxford ME.... STAY HERE .

Ashley Zaccardi

2023-07

Having stayed in Hampton Inn’s in the past we were expecting a value hotel however we were very disappointed with our stay. The bed was extremely uncomfortable, felt like perhaps the base/frame was broken. The elevator’s safety inspection was expired for months (November 2022, are stay was June 2023), as well as it sounding rickety. The property felt unkept for, the wallpaper in our room was peeling off. The staff did not seem too friendly at check in. I requested a ground floor room as we were with an infant, to make entering/exiting easier, and were placed on floor 4. We would not stay at this location again.

Mary Waterhouse-Spear

2023-06

Small, well worn bath towels.Toilet low to the floor and the lid not soft closing.Nice spacious walk in shower. Only 1 comfortable chaise type chair in King size bed room .... a desk chair was available.Room nice and clean.Nearby activities: Oxford CasinoOxford Plains Speedway

Jorja Jones

2023-05

I was unable to stay due to not knowing the age requirement for the hotel which is my fault but the front desk staff was very short and not very professional on how to help or handle the situation my boyfriend had called before I did to ask about the age and they called him dumb for me booking the hotel without knowing if we could stay there. We were told they would call us the next morning and make sure they figured out how to get our money back or get us to check in the room but they did neither and directed me straight to costumer service (which also did nothing) . When I called since they still hadn’t called me that morning the manager I talked to seemed very put out while I was just trying to be able to be refunded or figure out how we could be able to stay there. I had stayed at this hotel in 2018 for a family members wedding and the staff was great and it was very clean so I had figured it would be a good place to stay again because of my last stay. But now any of my family and I definitely won’t be booking with this hotel chain again.

Stephanie Chase

2023-09

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nmscapegoat

2024-04

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Tom Richards

2023-05

I think the location is great right across from the casino. View is wonderful of the mountains. All in all I would have rated 4 stars but one big concern I had on my experience. Our room 409 smelled of dog. I am very sensitive to smells and unfortunately it was hard to ignore. I understand allowing pets and even pet deposits. I don’t feel like the correct measures were taken to overcome the smells which mean extra lengths were not taken to clean appropriately after. There is a nice breakfast in the morning. They have a few computers for business necessities. They also have a little pantry with snacks drinks and a microwave.

Dave Mott

2023-07

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Keith “Seabee” F

2023-05

The staff was very helpful.Nice n clean roomWe had a good view.Went and threw money at the casino owners.A fun time.

J H

2022-05

The check-in process was quick and painless. Patrick certainly was the consummate professional during this process and answered all my questions quickly. The property seems relatively new and well maintained.Pro Tip: Ask for an even numbered room for an awesome view.The rooms were clean and in good order. Breakfast is also very good every morning. There is also a casino across the street.Overall, great place to stay. By far the absolute best Hampton Inn I have stayed at in the entire country.

Ashley Lapointe

2023-05

Always have great experience when we stay at Oxford Hampton. Only thing that was convenient but not convenient, because of noise, was our room was located on first floor directly next to lobby.Next stay I will ask to be placed away from heavily traveled area. Other then that, we loved staying at Hampton and it is across street from casino, which is ultimately one reason we stay at this hotel.Nearby activities: The casino, which I reason we stay in Oxford.

michelle frank

2023-05

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Filip Ramil

2023-05

Well I almost don’t want to write this review because this place is kind of a hidden gem. Very clean (new) and nice, spacious rooms , great views, near all the lakes. excellent and accommodating staff. Pet friendly too, and of course you can stroll over to the casino. reasonably priced, plenty of parking and some nice open space all around.

Jason McDonnell

2022-05

Room was clean with a LG window to see the beautiful Maine views a LG flat screen tv and easy access to all the electrical outlets to plug in things such as phone chargers. Big clean shower, with great water pressure and plenty hot water. Everything felt clean and fresh. Customer service was TOP NOTCH, the three receptionist we delt with during our stay were friendly, helpful and speedy. Free Breakfast with a great verity of options. Clean pool/fitness areas. Traffic light out front made it easy to turn on and off of Rt26 and easy to walk to the casino directly across the street. Priced perfectly not over or under priced and plenty of parking.

April Thrasher

2023-05

I specifically reserved a pack n play for my stay. Upon arrival they stated they had loaned them all out to others and that Reserving a pack n play isn't a guarantee. If they would have simply stated it wasn't a guarantee from the beginning I could have brought my own. I wish the communication was clear and they should have compensated me for my night of no sleep watching my baby and making sure she was safe without a pack n play. Or they should offer a free night for the future so we can make better memories there as a family.

Becky Fournier

2023-05

I’ll start off by saying the room was very clean and the beds are extremely comfortable. However, when booking my room the front desk failed to mention we’d be right below the breakfast area. We were woken up before 6 am each day, with continuous noise from other hotel guests getting their breakfast above us. Also, the hotel lost power (obviously not their fault) but someone else literally tried getting into our room during it. I was woken up by a knock on the door followed by their key card opening it. Thankfully I had remembered the extra lock before bed, otherwise they would’ve come into our room. Again, not necessarily the hotel’s fault, but definitely not okay either.