Stonehome Estate Jewelers

Joan Kendall

2023-05

Paul was so helpful and he brought new life to a very unique, old diamond cut ring. He coordinated stone replacements ( very tiny emeralds, faceted) and offered valuable advice.I had been to other jewelers in Boston and no one would touch this repair job. I was so relieved and impressed. I have also worked with Michael, and the entire team there is so kind and experienced. I will trust them to repair my most precious pieces- The selection of vintage jewelry is terrific and very impressive. Thank you! Joan from Hawaii

Ashley Jacob

2023-05

I live in New York so I was unable to purchase the ring in person. However, a friend of mine was able to go by the shop to view the engagement ring that I was purchasing, which was beautiful. This ring is a 14K yellow gold ring that had additional diamonds surrounding the center diamond. Rochelle was wonderful to work with but when the ring was delivered, diamonds were missing and the ring was not in the best condition. Work that had to be done to the ring included: re-tipping all 4 end prongs on the side where the diamonds were missing. My local jeweler also had to add metal to the center stone prongs because it was loose as well. He had to tighten all the stones and refinish the ring because it the condition was worn and had not been refinished. Paul was unreasonable to work with, as I offered to pay the full amount minus the charges to repair the ring. But he wanted me to mail my ring back, did not want another jeweler to look at my ring at all. I thought the most reasonable thing to do was just repair it close to home and he could just refund me the few hundred bucks. He made a pretty big deal about it so this went on for months - because I stopped the payment to get his attention. Well, I did get his attention and he finally agreed to refund the few hundred bucks and my partner loves the ring. Three stars because the experience was far from seamless; the ring was delivered with missing diamonds and worn and Paul was unreasonable to work with to ensure the ring was refinished properly so I could propose to my girlfriend that next week.

Martha Connors

2020-05

I have purchased several pieces from Stonehome Estate Jewelers, as well had numerous items repaired.I have always had the best experiences with everyone there. My husband purchased my yellow diamond engagement ring and bands from Paul. They are beautiful. I always get compliments on the set. I highly recommended Stonehome and it’s wonderful staff. You will not be disappointed by the gorgeous pieces there and the attention to detail that Rochelle, Micheal and Paul give.

Marsha Pressman

2023-05

Rochelle Clinton left me speechless! I visited the store to inquire about the shelf sitters (Bathing Beauties) my Beauty was in need of a beach ball replacement, which is impossible to find anywhere. I asked about the "possibility" of ordering just the ball...Rochelle took my name and number, we left the store, and not 5 minutes later she chased me down in a neighboring store and told me I was in luck. Not just luck, she handed me a replacement ball right then and there. I pulled out my wallet to pay and she said "NO CHARGE"... flabbergasted and speechless. My and my friends respect, Rochelle, for the finest of customer service. We'll see you next vacation! Thank you. BTW great store, unique gifts or spoil yourself with something special.

Christine Cleveland

2021-05

I want to say how please I am with Stonehome Estate Jewelers. I entered this warm and inviting store during my August vacation to Perkins Cove. I found more than I thought I would inside this intriguing store. The staff greeted me and they were warm and receptive to my particular wants. I had been looking for the right carnelian ring for a long time, and I this estate jeweler did not disappoint. I found my ring, a vintage carnelian with an intaglio carving on the stone, and I knew it was for me. It was sized and shipped to me quickly. I am pleased with my purchase, and I will return again the next time I am Ogunquit, Maine for a visit and perhaps another purchase.

Kim Rocheford

2023-05

Went in with a question about my 80+ year old wedding ring, and Paul was extremely helpful. He offered suggestions, didnt try to push anything on me, gave me a temporary fix until I made a decision with no charge. I will definitely return. Great store, excellent service!

Bernice Greenberg

2023-05

I bought the most amazing 22K mine cut diamond posts that took me years to find the perfect pair. The customer service was excellent, shipping was fast, and the earrings are amazing.

Michaela Thomas

2022-05

Amazing jeweler. My partner’s necklace clasp broke, so I took into Stonehome to be repaired. The jeweler was so kind and didn’t charge me to fix the clasp. AND he cleaned it for me as well. This is definitely the place in Ogunquit to stop in for jewelry repair & purchase needs!

Judy Sugarman

2020-05

Ogunquit Maine is fortunate to have an incredible jewelry store, Stonehome Estate Jewelers. They have an extensive collection of exquisite estate and antique jewelry. In addition, they have an interesting selection of gift items, including candles, specialty cards and decorative pieces.The best part about browsing or shopping in this wonderful store is the staff-knowledgeable, helpful but above all friendly. Whenever we are visiting the area, we have made Stonehome one of our destinations. Whether browsing or buying, we have always received the same warm welcome and special attention. We highly recommend this store! Thank you Paul, Michael, and Rochelle.

Lili Richmond

2020-05

I have had the pleasure of working with Stonehome Estate Jewelers for fifteen years. I have bought, sold, had appraisals done and done trade . They are impeccably honest , they are kind and soulful, and have the most fabulous taste whether one is searching for the most important piece or a casual one. They are a rare find and a pleasure to visit or have as a destination . This place is a gem!

Karen Lyons

2019-05

BUYER BEWARE - Part 2As promised he took my ring to his jeweler and a week later Michael called to say they had a perfectly restored ring back. I was told the cracks were fixed, three rose cut stones were replaced and the center stone was good to go. I received it in the mail a couple days later and right out of the box found 2 missing rose cut diamonds (I took photos and sent them with a time stamp immediately upon getting the box from my mail carrier). The missing stones were not in the ring box and obviously didn’t fall out during transit. Aside from putting it on my finger straight out of the box I have not worn my ring because it’s not fit to be worn right now. This is now double the amount of diamonds that were missing when they received my ring. I brought the ring to my local jeweler 2 days after getting it back (my jeweler was closed for the weekend and I received the ring on a Saturday) and they said: 1. The cracks were repaired, 2. One rose cut was replaced (not the one that had originally fallen out, 3. Two rose cut diamonds were missing and there were no marks or other evidence that an attempt to repair and replace the stones had even been made, 4. Nothing was done to the center stone which has half of the girdle sticking out into that setting which makes it risky to wear without fear of losing that center stone. After subtracting out the cost to repair the cracks and adding in the additional cost to repair the extra rose cut stone the new cost to repair is $330.Stonehome has made multiple offers to refund our money and take the ring back, clearly not understanding that it’s an ENGAGEMENT RING with tremendous emotional value. Not something to just return. When I declined a refund they demanded that we send the ring back to them stating that my jeweler (who they’ve never asked anything about, never contacted or even looked up online) is not qualified to fix antique rings. My experienced jeweler is more than qualified. Stonehome (specifically Paul) will not vet and even CONSIDER working with my jeweler. Paul has also refused to disclose who the jeweler is he wants to repair the ring so we could vet him/her. Returning the ring and sending it back to a jeweler who couldn’t get the job done the first time are no longer reasonable solutions to this issue. They had to send me an updated appraisal which I received yesterday and even that was still wrong. It still clearly says that the ring is platinum on top (there’s NO platinum in this ring) and a note about the silver was added. The amount appraised also stayed the same which doesn’t seem right given the cost gap between the two metals but I’ve yet to get a local appraisal.I try to be reasonable and I believe I have been but I do not want to mail my ring again. I also don’t have confidence in either their staff or their outsourced jeweler. There were at least 3-4 people who laid hands on my ring at or associated with stonehome and NONE of them bothered to look and notice that 2 stones were missing before sending it back to me. Now they are accusing me of damaging the ring myself. They also didn’t know the difference between platinum and silver. And the BOTTOM LINE is they did not do their due diligence when we bought the ring. They did NOT tell us that the ring had not been looked at or examined by a jeweler. They sold as though it was free of problems and all set to be an everyday ring. Their failure to educate us resulted in us making an uninformed decision to purchase.This experience has stolen from us. The story of my engagement ring is tainted now. I will never do business with these people again and I will not only not recommend them I will warn people to BUYER BEWARE!

Donna Arpels

2019-05

I highly recommend Stonehome Estate Jewelers. Their jewelry is of the highest quality and their service, whether it is sales or repairs, is equally of the highest caliber. Paul, Rochelle, and Michael exceed expectations!

Beverly Mojave

2020-05

I love this place! Every visit has been an education and every transaction completely fair. They even had my mom ‘s high school ring(1945) fit for me. A level of service I thought was gone for good Love it !

Selena Stansbury

2019-05

Went into the store in Ogunquit and was impressed by the selection of gorgeous estate jewelry!! Excellent customer service given by Michael and Rochelle!! Highly recommended!

Ben Lovenheim

2021-05

Beautiful jewelry and terrific staff! Everyone was very helpful in helping me find the right gift. Ask for Michael. Thank you again!

Laura Greenberg

2019-05

Bought an amazing Georgian pendant, customer service was excellent, all around professional experience, I will return,

Elizabeth Bryan

2022-05

So many beautiful items from jewelry to home decor. Definately worth visiting.

Philipe Dubois

2023-05

great selection of jewelry and gifts!

Christopher O'brien

2021-05

Paul and Mike are awesome. Beautiful store.

Zina Gorman

2022-05

Personable & helpful. Enjoyed our purchase.

Leslie McGlory

2019-05

Lovely estate pieces and more!