Hannaford Pharmacy

Zach Kellner

2024-02

With all the 1-stars and negativity, I feel I should bring some positivity. All of my experiences here have been great. Patient and helpful.Something to keep in mind, everyone. These folks fill prescriptions for hundreds of people each week, and can only work during business hours. Some prescriptions may not be filled immediately.There is a lot that goes into pharmacy work, that we could never really understand. If your prescription is urgent, call ahead and ask about them. These folks will work with you. Please don't be rude. We are all only human.

jaime blackwell

2024-02

Once again this pharmacy is right down there in the a hole of pharmacies. Got a text that my prescriptions were ready. I know better and wait 25 hours. Stand in line for 40 mins to find out that only two of 5 are ready. I question the whole extra 25 hours as a way to say “I don’t want you excuses”.After hearing what they lack any sense of organization, I ask for at least the two medications that are ready.Turns out they’re not ready either. They tell me to take a seat and I refused.What type of organizational skills does it take to fill all the same person’s medicines at the same time. After wasting 1.5 hours waiting at the pharmacy today, I get home and fine out the one medicine I needed the most wasn’t there. So I call them and after their ridiculous phone system, I get someone on the phone. They told me my prescription wasn’t ready yet. I hung up. Today public complaints tomorrow corporate customer service. I do not recommend this pharmacy for a band aid.

Laura Pescatore

2024-02

Currently been waiting 45 min for prescriptions during daytime hours. Line is down the aisle. Often times I come and the prescriptions haven’t been filled yet and it’s been over 48 hours. Once waited 40 min for a vaccination that was scheduled ahead of time. The place is understaffed and management is in no hurry to fill positions. Transferred to another pharmacy today. After three years I’m done with this.

Angie k

2024-03

I really miss being in Winthrop... the lewiston Hannaford is making me hate this store more with every visit. Even mangers suck at dealing with customers.I'm planning on taking my business elsewhere so as not to be talked down to and treated like a criminal while waiting for the bus after shopping at this good forsaken place.... i am a customer at their store. I personally do not use drugs and I'm 100% against theft of any kind. Yet for some reason, this stores (pathetic) management and many employees treat me like a criminal... I'm assuming because i take the bus to get and leave there....i can't think of any other reason for their mistreatment of a customer who goes there a few times each month.

Brittany Bee

2024-02

Excruciatingly slow! Prescription was a day late and I was still made to wait when I showed up the following day!

Devin Doran

2023-10

No matter how far ahead you call your medicine will never be ready when you show up. Only ever get excuses when asked. Take your pharmacy business elsewhere.

Night Owl

2023-05

Everyone goes to lunch at the same time and the whole operation shuts down. The ignorant sign even says if you're in line at 2 you can't be helped. Horrible customer service. Last time I ever send my prescriptions to this pharmacy. Every other company in the US calls it taking turns. One person go to lunch and you stay in business.

Stacy S

2023-11

If you like to wait DAYS for a single prescription to get filled then this pharmacy is for you!!!

Samantha Wood

2021-05

I havent had much issues with the store itself...the pharmacy, however, is a different story. Every time I pick up my medication, it's always some sort of issue, many times they'll only fill one of two of my medications (meaning I'm forced to bring my 2 year old in the store with me multiple times to pick up the 2nd half of my medication later on, which is DANGEROUS due to the covid 19 situation going on!) or they bill the insurance incorrectly and it'll cost me money (different amount each time) when it's supposed to be free due to the insurance I have, or they claim I don't have any prescription ready to be filled (until they say "well lemme check one more place" and they'll finally find it...like I'm not lying to you! Why would I insist there's a prescription when there isn't..?). Not to mentions the lines sometimes are rediculous and I'll be forced to stand in line in the middle of an area shoppers walk by, meaning I have to get uncomfortably close to people (again, dangerous with my 2 year old) and everyone is in everyone's way. They're a mess. I get a medication that others tend to judge upon..but I am prescribed this by a doctor and take it responsibly, and have been for many years. When I called the pharmacy to check on the status of my medication, I spoke to a woman who was VERY condescending. She asked what the medication I needed was, and as soon as I told her, her attitude changed, as I've unfortunately expirienced many times. Then she goes on to accuse me of trying to pick them up early, as if I were some junkie trying to get my meds to sell or abuse, which couldn't be further from the truth. And, in fact, I WAS 5 DAYS LATE in picking them up! These people can't even do MATH. I would've had better luck with one of the cashiers, as they can, I'm sure, calculate simple math. My last prescription was a 14 day supply, and I called for my r6efil 19 days after. 5 days late, definately not early. Not even on time! I was very confused and though I was wrong, and hung up feeling like a scumbag and was nervous to call again in fear of my medication being taken away or something, over something I didn't do and someone else's tendency to be quick to judge and their ignorant mistake!! She made me feel ashamed for picking up MY MEDICINE ! This is absolutely unacceptable..I wish I would've gotten her name because that's discrimination. I'm a loving, attentative mother, a good and caring person, and have worked very hard to get and stay sober for 4 years and don't deserve to get treated like trash!!! I am changing my pharmacy to a place where people don't get judged based on their medication. If she is against certain medications and likes to treat certain people as less than others, then she needs to find a different job. I didn't ask her to work there. She isn't my doctor, doesn't know me, or where I've been or what I've been through. Until she's walked in my shoes, she has NO right to judge. If she spent that time judging herself instead of others, maybe she'd be a better person for it.

Andy Camp

2022-05

Incompetent staff, lied to me about sending prior auths to my insurance company when they were never actually sent (which the pharmacist admitted to). Poor execution, never ready on time. Always an excuse about staffing but never takes steps to fix their issues.

Bekah Kropp

2022-05

We got a phone call on Saturday saying my grandma medications were filled. I went in for them and they weren’t ready and they could do it in a couple hours. I said I would just get them tomorrow. 96 hours later going in once a day and it still isn’t filled. So don’t go here if you actually want your prescriptions

Walter Jones

2022-05

Great store overall, friendly employees. Great produce section really fresh goods, great selection of meats and seafood. Store is always clean. The pharmacy is quick and efficient. Their precooked meals are really tasty and well priced.

Shawn Mynahan (Smynahan)

2023-05

Staffing issues mean you won't pay anyone enough to do the job and the ones still there are making enough but should be getting more so they feel appreciated after giving a new hire a more acceptable wage.

Linda Duguay

2024-04

Sometimes it takes to long to get meds.

Mallory Hart

2020-05

The worst customer service I have ever witnessed, and very disappointed it came from a local Hannaford. I was doing self check out and clearly was approaching the area with a bottle of liquor and soda, and going to need approval. The woman in charge if the area walked off just ask I hit the button to cash out. I stood there for almost 10 minutes waiting for someone to come, with my light flashing red, soon after me a gentleman was beside me and accidentally scanned his bread twice. He finally asked a near by cashier to have someone assist us and about a minute later a woman clearly not excited to be there is grumpy and walks up around the counter. She had an attitude right away, and the man beside me just simply said he accidentally scanned it twice and she had a attitude with him, almost talking to him as if he was dumb for not knowing how to delete an item. As she walked away I made a comment to the man about how I couldn't believe how rude she was, and she snapped back and glared at me. What she didnt realize is that my boyfriend was right beside her bagging groceries (and he didnt know what was going on becaus whe was busy with redbox) and he over heard her make a comment about wanting to knock some girl out.... that girl was me. He was telling me about it, in shock of how rude it was and I couldn't believe what I was hearing, and I told him she was referring to me. Yes, Susan, you were rude and I have no problem telling you or your boss, who I hope reads this.I will not be returning to that Hannaford, and will be sticking with Shaws for my needs.

Christina Irvine

2019-05

The wait time is horrible, the Pharmacist is compassionate as are a few of the other staff. There are 1 or 2 staff that could get more training in working with the public.

Lisa Keathley

2021-05

Worst Hannaford I have ever been to. Unfortunately I've had to go there more than once, and each time is was an awful experience. Cashiers were friendly, but upper management sucks. Low selection, always out of sale items, and they think they are the ma mmmask police.

Kersti Bayne

2017-05

I would NEVER recommend this pharmacy to anyone. You will wait in line for over an hour and get terrible service when you finally get to the counter. Go anywhere but here.

Todd Zupancic

2023-05

They tell you what time your order is ready, but it never is/poor service

John Ustach

2023-05

Great pharmacy. Always meet our needs!

Nathan Andrews

2022-05

Pretty sad to see that hannaford just doesn't care that it has a low rating. Good thing market basket is coming to town.

No Face

2023-05

Nice place, great service, and they're quick to answer the phone.

Shawn Scribner

2023-05

There's always a line but they get it done

Chris Riddle

2023-05

This pharmacy is horrible.

joseph snickles

2022-05

Great pharmacy