Seymour Pet Bird Refuge

Tina Aubut

2023-10

I adopted my beautiful girl in 2017. I have volunteered at Seymour's ever since. I have learned so much around proper care, diet, and enrichment. It's a challenge to emulate such a high standard with my own flock, but they are worth it. It is a blessing to have Seymours.

Donna Gerardo

2023-10

I have volunteered here since 2015.If the owner is stressed occasionally believe me she has her hands full in more ways then you can imagine.Her devotion to these birds to do everything one person can do to keep the doors open and her fierce protection of injured and abused birds is a very good thing in this world.

A E

2023-09

I'm really disappointed by the negative experience I had with Seymour's Bird Rescue. Upon first impression, the owner was lovely. She spent over a half hour with me over the phone, addressing my many concerns about surrendering the two birds I have been fostering for the past several years. I had a good feeling after speaking with her because surrendering them was a very difficult, emotional decision for me and she took the time to answer my questions and put me at ease. She said she should be able to take them before we left for vacation (several weeks later in August) and to call her and follow up the next Wednesday.On that Wednesday, I called and left a message since there was no answer; I never received a call back, so waited a week with no word and tried again the following Wednesday. I was finally able to reach the woman I spoke to the 2 weeks prior. She was considerably less patient with me and stated she could no longer take them before the 8th (the date we were supposed to leave for our trip), but she could take them on that date. I chose to shorten my vacation by a day to bring the birds to her that day. I confirmed with her before I hung up that I could bring them on Tuesday, August 8th and she said yes, but that the time had to be after 12:00pm.The following Monday, I called and left a voicemail to confirm our scheduled meetup the next day on Tuesday the 8th, since I knew the store was closed Tuesdays. I assumed someone would be checking voicemails Mondays and Tuesdays despite them being closed and that someone would be checking on the existing birds, even if they were closed to the public. Again, I didn't receive a call back, so assumed no news was good news.I drove 2 hours to Cumberland, Maine (in severe thunderstorms with flooding on roads I needed to travel on) to find the place locked up tight. I arrived at 1:30p. No one was in sight. I should have prefaced that one of the main reasons for me surrendering these birds was not because they were not loved or wanted. I have a special needs child with multiple serious diagnoses and it's very stressful; having the birds adds so much to my anxiety because I'm always worried about their health. I feel another home would be better for them but as I said before, this was a very hard decision for me because I'm attached to them.I sat in the parking lot for a while, trying to call yet again, I also emailed the address on the website and sent a facebook message. All of which were ignored.I brought the birds to my friend's house for the night and drove home, a mess. I called and left another voicemail, upset because I didn't know what had happened but there was a miscommunication and I was just terribly distraught about leaving them. The plan was going to be that my friend would bring them to her the next day, since he lived so close to her shop.After sleeping on it, I decided that if she didn't have the curtesy to return one of my many messages, that I wouldn't be comfortable leaving my birds with her. Over the night/next day, I never once heard from her. I ended up having to drive back the next day (Wednesday the 9th) and pick them up at my friend's house with my own car, which was never part of the plan (since I was planning vacation with my family in one car). This was not only a huge inconvenience, but a waste of gas, 4 hours of time driving and lots of emotion. This cut our vacation short and I ended up bringing them back home with me until I could find a place that I knew would take the best care of them.I would advise against surrendering animals here. This was a terrible experience and I've yet to hear from this person via phone, email or FB message. If she didn't want to deal with me or wasn't able to take the birds, she could have simply left me a message explaining that it wasn't going to work on her end, rather than stringing me along for weeks.

tortugamaldito

2023-09

The birds that have been surrendered here are not being properly cared for, yet the owner continues to collect more. Please consider another option when purchasing items for your parrot, and look elsewhere for rehoming.

Bill's Herbal Care

2024-01

Beautiful, well cared for birds here :) Great selection of toys and food too!

Zac Cornish

2018-06

It was a quaint little shop dedicated to all things birds. They had a good assortment of bird toys, including some assemble-your-own, and lots of bird feed option. But it's not the place you go for a cheap deal, but rather to get guidance from the staff and have as product selection that is curated by avid bird owners that care about the animals. They do have birds, but I did not inquire on adoption details as I didn't need another one. If you want some bird care opinions and guidance, great place to stop, chat, and pick up some supplies.

Heather Roberts

2022-06

We visited while doing research on adopting a bird. Kind and very helpful advice! There are so many unwanted birds that are very lucky to end up at Seymour's. It's a blessing we have a place like this in Maine!

Cindy D.

2021-06

Andrea is a bird whisperer. She is very knowledgeable about everything related to all species of exotic birds and is very willing to share her expertise. Yet she is practical and understanding. The shop offers the most excellent selection of toys and food in the state. Plus, Andrea will search for that special treat if she doesn’t stock it.

Elizabeth Leibiger

2023-06

I was so excited to learn about this place, and waited through the last months of the pandemic to safely go here and support a local business (AND rescue!) for seed and supplies, but I unfortunately had a terrible experience here. :(A friend and I stopped in to check it out and pick up some bird food, and we were looking in one of the cages at one of the rescued African Grays. Not touching the cage or anything-- just looking. I noticed he was having a hard time hopping over to a different branch in his cage, and he stumbled/slid a bit and I said to my friend, "Oh no, poor guy." Suddenly this woman (presumably the owner/an employee) comes tearing across the store and shouts "No!" at us, physically inserts herself between us and the bird cage, and then another employee came out and started roping off the area. We were given no explanation by the woman who yelled at us, or any other employee, and there were no signs or roped off areas when we came in indicating we were doing anything wrong.We understand having an animal's best interests at heart, and it's something we have at heart too, but the way she addressed us was fairly aggressive and accusatory... I'm not sure if she thought we somehow caused the bird to stumble and that's why she yelled at us, but if she just asked us to step back or told us we were in a spot we shouldn't be or something we would've gladly listened. The hostility we felt from that situation was enough that we felt we should leave the store. No employees said anything, either, everyone just stood there silent and watched us leave. I've never experienced anything like that, where someone just shouts "No!" without any follow-up explanation or apology whatsoever... it was just strange, off-putting, and uncomfortable.A huge disappointment for a place I really, REALLY was excited to support. Anyways, back to buying chain store bird seed rather than risk another unpleasant visit here.

meira eckstein

2019-06

What a lovely place! I just adopted my green cheek conure there today and couldn’t wait to write a great review lol! The owner obviously cares about the birds and wants to make sure they’re going to a good home. She was so helpful with any questions I had. My bird is so sweet and you can tell he got lots of love and care while he was there! Thank you so much!!

Jaysjules

2022-06

first I want to say thank you for all they do there Seymores is so clean and you can tell within 2 minutes of being there that no matter how they got there that each individual parrot is loved and cared for. the the owner of seymores and volunteers are so knowledgeable and helped me out with loads of questions and never felt rushed I learned so much and got introduced to all their beautiful residents and you can tell by the way these parrots react to her that she spends time and makes sure that every one in their feels love care and friendship what they do is amazing especially when most when they arrive prob didn't come from the most happiest of circumstances I wished there wasn't a need for these places but unfortunately there is but seymores is ran amazingly and should be an example of how these places should be run to other places around the US

Zenos

2020-06

Owned by people who care for and love not just their own birds, but everyone's! The woman I spoke with for an hour was a wealth of knowledge and had TONS of great recommendations not just on products, but on how to better my birds life as well as my relationship with it! Will DEFINITELY be going back and recommending to others!

Tammy

2019-06

Great place to adopt a forever bird(s). Very knowledgeable staff. They have a wide variety of bird food, treats, toys and other items needed to get started and continue to care for your friend.

Quinn Poirier

2023-06

They do such an amazing job taking care of these beautiful animals. There are so many wonderful birds looking for good forever homes here :)

Linda Walker

2023-06

Adopted 2 parakeets and place was wonderful.Very good place to go if even thinking about getting a bird..please adopt before buying one or more from petstore!

Adam Beaulieu

2024-04

Amazing Place. The Owner is Amazingly Awesome!

Jen H.

2021-06

Incredible place. Bird whisperer that saves birds that are no longer able to live in their homes for what ever reason. Highly recommend making a donation to keep this place running. If you are thinking of owning a bird. Consider adoption.

Elaine Wilson

2019-06

Linda was very helpful and knowledgeable.I was looking for a Macaw Military or blue Nd gold to adopt for a fee. I was also looking for a used cage big enough for a macaw military or blue and gold or whatever was available in macaws at her rescueElaine Wilson

Chris Boots

2018-06

Excellent place to adopt a bird and great place to get the best bird food for your pet birds, the owner is an open book of knowledge. I highly recommend this place if you are looking to give a bird a forever home!!!

Katryna Charczenko

2017-06

Great, honest refuge for birds! Clean environment and friendly staff/ volunteers. Excellent place to buy all of your bird supply needs!

Lisa Matheson

2019-06

Very helpful and patient to my many questions and phone calls. Asked that we have a meet and greet to make sure we were compatible and serious. Good selection of items to purchase. Pleased

Evergreen

2022-06

We are so fortunate to have Andrea and her staff doing what they do. Excellent supplies. Clean, comfortable shop.

Laurie Lin

2017-06

Great store with a wonderful selection of bird food and toy's. The place to buy all types of pet birds.

Sarah Lepoff

2019-06

Wonderful (and needed) place. Warm and welcoming staff, very knowledgeable. The prices in the store are excellent too.

Chris Bouthot

2018-06

Best place to buy exotic bird food, supplies, cages. Very knowledgeable owner.

Chelsea Blake

2023-09

Does not care for the birds in their care.

Andy Martin

2018-06

I love this place! It's a must for any local parrot owner!

Adam Beaulieu

2021-06

Amazing Customer Service. Awesome Birds as well.

John Redlon

2020-06

She's the best.cares about the birds.

Noel Bell

2023-07

Two great experiences