Hammond Lumber Company

cathy varney

2023-10

Last week we made a purchase at the Belgrade store. Got our receipt & left. Several days later my husband received a call saying we did not pay for the product. We had the receipt & returned it. We got no explanation of being accused of stealing just a simple sorry, as if it wasn't a big deal. Not a way to run a business!!

Hannah Mills

2023-07

Went to Hammond Lumber in Belgrade today to get a couple of items for a home renovation and had the pleasure of working with Paul Dodge! He was very nice to work with and very helpful. Will definitely be coming back for future house renovation needs! :-)

Mark Machado

2023-05

My experiences with Hammond have been hit or miss. Get the right sales associate and you have a 5 star experience. Get the wrong one and it is 1-star or less. My most recent experience was a 1-star. Maybe it's because I am a DIYer and that I don't spend thousands and thousands of $$$ as a professional contractor might. I went in to seek some specialty plywood material and hardwood lumber for a project. Probably about $1000 worth of material. It was fairly clear from the start the associate was more interested in whatever he was doing previously. At every turn some roadblock was put in the way of the sale. He would have to send a truck to pickup the materials or would have to make some calls etc. Just didn't seem interested in making a sale. Other times with the right sales associate have been perfect...went out of their way to be friendly and helpful. So I give my experience a 3 based on both great and poor experiences. I don't want to go to the box stores but experiences like today make it a necessity.

Michael Sanders

2023-05

Bobbie, who always helps me at the paint counter, is a wonderful person to deal with and a gem. She always remembers me and details about my projects. It’s impressive.I have also had the pleasure of dealing with several other sales staff and found them to be extremely knowledgeable and friendly. I don’t know what I would do without the convenience of Hammond’s products, services and vast knowledge.

Antonia Smith

2023-05

Though we're at the very beginning stages of whether we should build or not, I couldn't help but leave a review after speaking with Susan (x1215). She is a jewel and gave me more information about plans and, in general, what to expect when looking into building a home. Thank you, Susan!

Jordan Hess

2022-05

Just saw the TV ad that was touting how they treat their employees and it made me laugh. My partner was not treated well, coworkers and bosses would talk behind their back, and the company was extremely careless when communicating about potential covid exposures despite knowing about them. My partners immediate supervisor was a giant man baby who had no tact when dealing with customers or his workers, flat out embarrassing. I can only hope that other locations aren't like this one.

Ozwald Bigelow

2023-05

I called the Fairfield Hammond Store and spoke with the Kitchen designer who said she could assist with our master bath reno. We arrived, and she never looked away from her computer screen nor did she offer to assist, said, "go take a look and let me know what you like". We had and no clue where to begin and knew nothing about the newest materials, style etc. to pull it all together. However, another couple arrived and she jumped out of her chair and assisted them with their kitchen questions! We called Belgrade and made an appt and after we arrived, what do you know? The 'designer' wasn't even there and I pulled up the email. We asked about someone else? Everyone was 'busy' chatting up with colleages. There was one other customer and he was told the same thing.On our way home, we stopped at Hancock lumber and got the assistance we needed!

Bev Yoon

2021-05

We had work done by Wade and Chris from Spire CM and were thrilled. They are very professional and organized, have excellent work ethics, answer phone calls promptly, listen to customers needs, do an amazing job and clean up afterwards. I give them my highest recommendation.

Tom V

2022-05

I have been using Hammond lumber for most of the materials needed to build my own house in central Maine. My wife and I are also healthcare providers and I am very disappointed that Hammond lumber delivery crews never wear masks, not once throughout the entire pandemic. I hate the awkwardness of confronting people over this. Other than the mask issue, they have been great to work with for four years. Great service, nice people, very timely delivery. All of our pine was milled by Hammond and harvested locally, a plus for Maine jobs and environmental sustainability.Update: Turns out I was being overly cautious and masks were not warranted outdoors anyway. Upgrading to 5 stars. Everyone at Hammond has been great.

Carl Jenson

2020-05

Awesome stop, great service and help from rookie worker back during the summer. Couldn’t think of a more sorted and well designed store. Everyone looking to help out customers first work second.

Michael Wenzel

2019-05

I am changing my review from 1 to 3 stars because the Sales Manager was passionate enough to call me and ask why the poor rating. As I told him my rating was based on years of experience with Hammond Lumber. Previous experiences as a residential customer I have found myself waiting for service from the company's bullpen of sales staff, from 15 to 20 minutes. I still recall when Hammond had no competition in the area and being treated by the staff with a take it or leave it attitude. Now there seems to be an interest in providing customer service to residential demographic so let's see if a leopard really does change its spots.

Linda Sloan

2023-05

All staff are very helpful and willing to work and show the best possible ways to get the most out of what you need to build your home

Winthrop Smith

2018-05

Why buy here and not at a big box store? Not just because it's local, meaning that the employees live in your town, as is true of the national stores. Because you can email dimensions and receive back the project, your kitchen, where the appliances could go, options on cabinets to counters. Because Hammond, your person there, will join your contractor, the floor guy, the painters, tilers, appliance sales person, and make sure that everyone is happy, especially you.

Angelina Machiavelli

2020-05

There isn’t enough room to state what happened. Too many sales and the ball kept getting dropped and no one knew nothing even though I had my supplies invoice. Go elsewhere—Lapointe or the Home Depot or Lowe’s.

r1200gs

2019-05

I would like to thank the delivery person for my recent order of shiplap boards. He or she went out their way to neatly stack the boards in our barn without prompting shows great initative, attention to detail and job satifaction. Between this event and the guidance Dominic Kelley has provided for our projects has been a deteriming factor in our continued patronage to Hammond Lumber. Keep up the good work!

michael mullin

2018-05

If your project isn't six figures, forget any help in regards to estimates or materials needed. Asked for a cost and materials estimate for a shed project with a 3 day deadline. Checked in three days later and it hadn't even been started. What you need, when you need it??? Sure.....false advertising.

Art

2017-05

Very bad sales counter waited three weeks on quote didn't get done. Went to a competitors spent my ten grand .won't be doing much with them. This is in Belgrade Maine.

Glen Davis

2019-05

Friendly, knowledgeable, very helpful staff. They have almost everything you could need for building projects big and small and what they don't have they will find it for you.

George Himmelright

2021-05

Sales people were very helpful and knowledgeable. I was able to get literature on the product I was inquiring about.

Jeff Damon

2020-05

Long time customer and 1 Day as a employee. They have the best team of workers that I have ever seen . They really care about customers and employees

Butch Dawbin

2020-05

Great company to do business with. Very concerned about the community. Employees and company help out a lot

Shawn Lagasse

2021-05

Great customer service by Katie in the window department. Will shop there again in the future

Heidi Henderson

2023-05

Very. Nice to do all your building jobs with Hammon Lumber

David O. Riddle

2018-05

Chip always takes care of me and I got a gallon of paint that matched perfectly!!

Melissa Smith

2021-05

Great service and personality young guy judt delivered to pittston just a few moments ago

Ryan Caselli

2023-05

The go to for my festool products and of course ben moore

Patricia Damren

2019-05

We both worked here and as far as I am concerned, they are the best.

Lynette Eastman

2020-05

The best service ever! The employees are great and service is top notch.

Jacob Virgin

2020-05

Have everything you need and great service. Always treat you well and have a smile on there faces.

Gregg Richards

2019-05

Greatest place to buy building supplies, great people to work with. Great prices!!!