Hammond Lumber Company

Doug Brockway

2024-04

I am writing this review because I am so very happy with the service that has been provided by everybody here. I recently did a remodeling job at my house, Nick DeLong came to the house and had our order delivered in no time. I added a couple other things later on and they were happy to get them to me quickly. When the job was done, they picked up the leftovers and promptly refunded me for the unused materials. Thank you to Nick for being a true professional, I am looking forward to my next time that I will buy from this great Maine company. Thanks to everybody that works there!

Miss C

2024-04

I absolutely recommend this company. I had a whole kitchen designed by Adam Hartman, hes the very best! Experienced, kind, and went like a breeze. If you have any projects, Adam is the guy you need! The best, very grateful 👌

Patricia Barnett

2024-04

Great people. David was very knowledgeable in sales and Eli in loading was cheerful, energetic and went above and beyond to load us up safely. Thanks guys!!

Scott Littlefield

2023-05

I went in to look at cabinets and was treated quite poorly gentlemen who was showing me the cabinets acted like I was below him like I wasn't good enough to buy their cabinets after u looked at some tools I was maybe 5 minutes browsing and was literally watched from both sides I was a their it was quite disappointing to be treated like this when I just wanted to see their products and prices really is why I was their I definitely will never shop their again it was quite unbelievable for a place to act the way they did towards a customer if you call acting professional by having multiple people stare at you like a criminal well I guess that's how you do it but. Most places don't try to make their customers feel like their doing something wrong by talking to their service people and and browsing for a moment

Larry Beauregard

2018-05

As a Trustee of the Hirundo Wildlife Refuge in Old Town and Alton, our recent experiences with the Hammond Lumber Company in Bangor have been outstanding. During the past several months, we have been engaged in constructing the second phase of our universal access trail that we call the Trail of the Senses. The trail is designed to provide access to visitors with sensory and mobility impairments. Student engineers from the University of Maine Construction Engineering Technology Program have been involved in design and construction of the trail, an observation deck and benches. The staff at Hammond Lumber Company, especially Ron Abbott, were outstanding at helping our student engineers with selection and pricing of materials needed for the project. All of the materials were delivered when and where needed. HLC even provided some of the materials at no cost. Needless to say, we are most appreciative of the involvement and support of HLC in this project.

Krissy B

2023-05

As a homeowner with a small bathroom project, I found Hammond Lumber to be unwelcoming. Quality assurance was also missing - they didnt know my bathroom vanity was damaged and actually told me I should have done the quality inspection. When my contractor arrived they found the issue. This negatively impacted my project time line. This was my first, and hopefully last, experience with Hammond Lumber.I rated 2 stars (instead of 1) because the vanity is nice. Although, I wouldn't say it is much better than the one I purchased at Lowe's 2 months ago. The price was comparable to Lowe's as well.Nothing especially great about my experience.

Bob MacLaughlin

2019-05

Outstanding knowledge, guidance, pricing and service. Paul was a step ahead of us all the way through our crisis rebuilding project, anticipating the materials we would need and continually checking out the progress in person. And when it turned out we didn't need everything we had ordered, Hammond picked up the extras and credited our account. Couldn't be happier!

Abram Guay

2022-05

I have my go-to guy that works in project sales, very knowledgeable and efficient in what he does. I prefer to support as local as I can, and this Maine owned company serves me amazingly well at every location I visit.

T Law

2023-05

Worse place to get your stuff, very expensive and time consuming. Takes months to even get one piece of what you need in and then they lie to you and tell you it's there to make you waste your time driving there to find out they don't actually have it. What a waste of time and a joke company. There are better places to go, I do not recommend this garbage place.

Ben Beal

2020-05

If you want fast paced service, respectful people, and quality materials, Hammond Lumber would be the way to go. Brent Beal was able to provide me a quote within minutes and had my materials ready for pickup the same day. It’s not very often you get great service when getting building supplies.

Maryanne Rhoads

2021-05

Went in today to purchase a new kitchen and bathroom along with ship lap. Not one single mask. They had small pieces of plexi hanging but when they got up to help no mask. I had to ask repeatedly for them to mask up. The reason I share this is because I called ahead and asked if they were following CDC guidelines. I was told yes. If they told the truth I would have shopped else where and no bad review. Closer than 6' you wear a mask. It's that easy. Today we had 151 new cases. So disappointing.

J C

2019-05

I recently completed a kitchen redesign/remodel and highly recommend Lori Hardy for her design expertise, attention to detail, and professionalism. Lori is fun to work with and graciously walked me through all the design options and decisions needed to completely transform my kitchen! No question was too minor to ask, orders were tracked meticulously, and problems addressed quickly. By sharing information in a straight-forward, objective manner, Lori made it easy for me to select products I know I will love and enjoy for years to come. I'll be back when it's time to upgrade the baths!

Wayne Randall

2017-05

My preference when stopping by for building supplies. Prices per piece may not always be the cheapest, but I've never been hassled when returning items. Deliveries are always on time with competent operators. Need a job done and failure isn't an option? Go see these guys. You'll be happier than what the big box stores offer. Hammond eggs, Hammond cheese, go on, say it. You know you want to.

Doug Binder

2019-05

Update: I was contacted by the store manager and he seemed very concerned with the situation. I was assured that a truck would be made available within a few days to pick up materials. I got another call a couple hours later to tell me it was coming today. They came and picked up the materials being returned and my customer is happy and so am I.I am a contractor and had my customer purchase 1/4 log 2x8 pine siding. I specified enough to cover 15 square. My delivery looked too large, and I ended up with 680 L/Ft extra. I originally thought it was my mistake and remeasured the job, and still came up with 1448 sq/ft. They miscalculated and sent too much. Not a big deal until I have called 5 times over a month’s time about a return and scheduling a pick up. I expressed concern about the length of time the pine siding is sitting outside causing possible damage. The siding is still piled on dunnage and wrapped in the original tarp but can still become discolored or the tarp could develope holes. But my customers are sitting on over $1000 due to Hammond’s sales mistake and they wont pick up the extra material even though it was their error to begin with. I shouldnt have to consider a small claims court suit over a material return. I will gladly deal with SW Collins and Wallboard Supply. I am done using Hammond Lumber.

Jane Swett

2019-05

We recently completed a kitchen renovation with products and services from Hammond Lumber in Bangor. We could not be more pleased with our kitchen or with the helpful, courteous service, especially with our design expert , Lori Hardy. She made the process seamless and helped us every step of the way. We will definitely return to Hammond Lumber and to Lori for our next project.

Adam Moscone

2022-05

Horrible experience dealing with the kitchen and bath department. Very unprofessional. After paying for cabnets and countertops I was left feeling like I wasn't welcome back. I would advise against dealing with Hammond lumber company in this capacity.

John Stevens

2021-05

Great selection and nice service from a friendly staff. They are also a Festool dealer along with other high end quality tools. Their #2 is like big box #1.

Tamara Clark - Cox

2019-05

Kitchen designer was very thorough and took whatever time we needed to go over our plans and offer design ideas. Great service.

A H

2021-05

AVOID AT ALL COSTS! Called ahead to price materials...got the best price out of 4 places...got there to purchase, they ran the name on my card and charged me a much higher price, when questioned the associate said " that's the amount you paid last time" outraged!

Braden Duprey

2021-05

Ordered some special order material the other day, came in quick and cash, out-pickup was quick and smooth !

Chip Byrne

2018-05

Excellent company to deal with. They do what they say, orders arrive on schedule, and the people are responsible and professional.

Paul Aucoin

2021-05

Very helpful with planning a project and buying what was needed. Didn't oversell product, helped me save money which is greatly appreciated!

Chris Merchant

2018-05

They are a Great company you go in and they know you by name and ask how’s ur dad been they deliver and have never let us down

Jean Gamperle

2019-05

Really good folks! Was our first visit there, and we will be back! Setup is great, and the folks are friendly and helpful there

Bob McNally

2021-05

The best customer service you'll find in the building materials world. These folks want you to be satisfied. Super helpful.

Kathryn A. Cope

2021-05

Wonderful help, reasonable pricing and qoute on what I needed. I will be back for my construction and replacement projects.

Scot Hlad

2019-05

I make deliveries here. Lots of space to maneuver. Sometimes there's a wait. Friendly receiver.

Dustin Davis (Dusty)

2021-05

Service was a bit slow, however employees were very professional and pleasant!

Randy Field

2023-05

Better pricing than Home Depot and Lowe'sBetter quality material and lumber

Kevin Osborne

2019-05

Best service of any lumber companies in maine. I've been dealing with Hammond for over 20 years.