Darling's Honda

Justin Holden

2024-04

Joe was a great salesman to work with. My 18 yo daughter originally went to the dealership, selected and test drove the car on her own. He made her feel comfortable and did not pressure her at all! That in it's self is huge!! Then he was wonderful when my wife and I joined to conversation the following day. I would recommend going through Joe and Darlings. It was one of the best car buying experiences I have had, and I have had more then I want to admit.

Amber Bird

2024-04

Wonderful Service department. I had an amazing experience all around. I had went to another dealership to put a hitch on my 2024 Nissan pathfinder. They called me told me it was impossible to do it after it had been there all day. I then called Darlings spoke to the service department. We got the parts ordered and they successfully were able to put the hitch on! They also were able to do my oil change and rotate my tires all in that time. I would definitely recommend them.

Michelle Foss

2024-04

All the staff was extremely helpful and friendly. Highly recommend working with Darlings. I have bought several vehicles and always felt they provide value and great customer service!

Moriah Nichols

2023-12

We bought a car from Joe Pelletier 8 years ago and had such a positive experience that when it came time to get another one, we knew right where to go. We didn't talk to anyone else, just called him up because we knew he'd take care of us.He "gets us," listens to our needs, and moves heaven and earth to make it happen. As long as Joe's here, we'll be back next time we need a new car.

Morgan Cushing

2024-04

Long-time Darling's customer, 4 vehicles, 3 of which were new Rogues.The part was ordered, and I was initially told it would arrive in a week. A week passed and it had not arrived, and I got a call that said it was late, but I'd be contacted when it arrived. About 3 more weeks passed and I hadn't heard anything, so I called and was told it had not arrived, and was again told that I'd be contacted when it did. 2 or 3 more weeks passed (lost track of time) and I got a call from Darling's. The lady was very nice and asked if I'd like to schedule an appointment to get my car inspected because it was due the next month. Confused, I asked her if she was referencing my 2021 Rogue, which she was, to which I said I no longer have that vehicle. She apologized for the mixup and asked how I was liking my new Rogue. I let her know what's going on and she asked me to wait a moment. She came back and confirmed that the part was in and asked me if I'd like to schedule an appointment the next week, which I did. I can't decide if I was or was not surprised to hear that the part had come in. I don't know how long it had been there, but had I not been contacted about my previous Rogue's inspection, I don't feel confident I'd have heard back after then.My driver's seat is now much warmer, not as hot as I'd expected (comparing to my last Rogue and my partner's new Mazda), but it's an improvement I can live with. Granted, it's now well into spring and I won't be needing it like I did in January/February/March. My passenger's seat (seat and back, apparently seen as 2 different things even though they're only called heated seats on the Nissan website) also wasn't as hot as I'd expected and they advised if my driver seat is better to reach out and we can see if we can get that one fixed too, but honestly, this has been such a hassle for what, in my mind, seemed to be a simple fix, and it just doesn't seem worth it. I appreciate the time and energy from Eric, Steve, and the Nissan team, but after months of waiting, you can't help but feel that you've been put on the back burner. At the very least, I didn't feel like a priority. I've practiced an abundance of patience and understanding that I'm not their only customer and have tried not to be too demanding, and at the end, I'm just feeling disappointed.

Michelle Poole

2023-05

Have a 2019 Honda Civic with 29,000 miles ,2 bad tires, replaced all tires and wheel alignment and paid over $800.00 for this service. Supposedly they have a complimentary service and clean the vehicle. That’s not at all what they do, coupled with the lack of customer service and compassion for my time and effort with my vehicle that I trusted them to be humans. The fact that we deal with this treatment is disgusting and shows a lack of accountability. Lacking competent management of the employees for this type of work. I took the car in on a rainy day for tires on the first scheduled date, my car was clean on the inside because that’s how I keep my vehicles. When I picked it up I had to do it again. So this establishment can charge $150.00/ hour but I can’t after I need to detail the drivers side door and seat. Not an offer from them at all when I was contacted today about services I received an apology. I guess that’s supposed to be enough. I’ve taken the car here for service since it was purchased last year.

Abate A. Bashaw

2024-04

Exceptional service! Joe Pelletier at the Darlings Honda truly went above and beyond to assist me throughout my car-buying process. He navigated every twist and turn with dedication, ensuring I found the perfect vehicle. Joe’s commitment to customer satisfaction is unparalleled, and I’m grateful for his unwavering support. Thank you, Joe, for your exceptional professionalism.

Liz Marsh

2023-12

My experience with Michael Leonard at Darling's Nissan was excellent, and part of what made me go back to Darling's after visiting several other local dealerships. Mike was informative, but not pushy. He was patient and knowledgeable, answered all my questions, and gave me the time and the opportunity to consider my options without making me feel like he was just pushing for a sale. He genuinely seemed to care more about me getting what I needed in a vehicle, and at a price that I could afford. I would definitely buy from Darling's again, especially if I could work with Mike.

Daisy Lopez

2024-04

It was the most easy and pleasing experience ever! They offered to pick us up and drive us where ever we needed to be while they fixed it and it was amazing! Thank you to Steve he was very welcoming and a top notch employee!!!!

Dustin Taylor

2024-03

We had Mike when we had come in to get my brother a new car, seeing as how the one he has barely gets him around. Mike was more than willing to help us get a reliable car for him with no problem whatsoever. I would highly recommend Darlings Nissan for anyone looking for a good, reliable car. And I would most definitely refer them to Micheal Leonard.

Ann Holland Faulkner Sherman

2024-03

This was the second time Kathy Shedd helped us find our next vehicle. She is an excellent listener, an efficient organizer, and a very helpful sales agent. She will be our go-to person for our next vehicle as well!The financing options presented to us were very clearly explained, and since this was my first experience with leasing, I was particularly grateful for the help we received from Darling’s.

jade connor

2024-04

I had Joe for a dealer and he was absolutely amazing! I went into the dealership and he greated me with a smile. My first time ever talking with a dealer about a new car, he never made me feel pressured but made me excited for my first big purchase! I couldn't have asked for a better dealer!

Aodh Dolan

2023-08

I had a great experience buying a new car at Darling's. I worked with Jason Buckwalter and he is an awesome person. I felt like he really cared about me and my situation. He was patient and real, not my typical sales experience. he also gave me breathing room when I was figuring things out which honestly is why I chose this dealership. Everything felt fair, reasonable, and genuine to me. Also Sam Jones made it happen for me in finance! Jason and Sam found a creative way for me to afford the loan and make this happen. You guys ROCK! And thank you Gary for helping me understand my new car! Mannnn, these cars are getting smart. HAHA!

Kate Merritt (Kit)

2024-04

I had an idea of what I wanted but hadn't heard a car before. Joe Pelletier did a great job helping me understand my options and the process. It was easy, quick, and I got exactly what I wanted. 10/10 will be back for my next lease

Jason Wilder

2024-04

I love the truck so far. I had a great experience buying through Darlings. Thanks to Joe Pelletier. Its the best experience I’ve ever had buying a Truck. I was telling some friends how much I liked working with Joe compared to Downeast toyota.

Eric Straniero

2024-01

I’ve had many encounters at this location for purchasing and multiple service appointments. Everyone is pleasant, welcoming and does a phenomenal job even though they are a very busy location. Most notably the service team with Mike, Katie, Jill, and Jim… Good service deserves repeated business.

Kaitlynn Morse

2024-02

I just leased a car from Darling’s Honda after previously leasing from a different Honda dealership. Joe Pelletier was wonderful to work with! He made the entire process smooth and enjoyable. I highly recommend and will be returning in the future!

Lisa Lewis

2024-01

Brian was an incredible salesman and made our buying experience great. From initially walking in to test drive to driving off the lot, the entire experience from Brian was 10/10. Super professional and chill, I’d recommend Honda Darling’s in Bangor to anyone looking to purchase a car!

Bill Shook

2024-05

My starter failed right at the Dealer's! Not a hint of trouble with it and I was there for routine service. Your tech nailed the problem right away and left with all OK.

Virginia Rayburn Craft

2024-04

You are a second class customer with the service department when you wait in house for your vehicle. If one is able to leave the vehicle, appointments are next day. If one is unable to leave the vehicle, appointments are a week away. Isn’t this discrimination against customers without the ability to leave the vehicle??? Hmmmmmm????

LeadingReagion 23

2024-04

Customer service was good and as far as I could tell they were truly looking out for what I think "my" best interest is. I'm shouting out my dealer for making the process go as smooth as possible Ryan tesseo.

Ashley Hallett

2024-03

Darlings Honda is the best place to by a car. Joe P. made everything so quick and easy! I highly recommend them and will definitely be back for my next Honda!

Susan Murphy

2024-03

Your sales rep., Mike Leonard, did another outstanding job. His professionalism, knowledge, and integrity were outstanding. He is truly an exemplary asset to Nissan.

Bradley Fitzgerald

2023-12

We were very pleased by the service provided by our sales rep Mike. His friendly and caring approach made the car buying process very easy for us. He was very knowledgeable, answered all of our questions and really went above and beyond.

Christina Gagnon

2023-11

My 2018 Nissan Titan purchased used 2 years ago, was in need of a new transmission. The truck was just out of warranty. Nissan took care of part of the bill and Darling’s performed the work. Thanks to Steve York everything was taken care of in a timely manner. Everyone was great and friendly. It’s like driving a new truck all over again. Thank you Darling’s.

Kathryn Anderson

2023-12

Very positive experience this past week. Thank you Joe Pelletier for your help with our lease. Felt very comfortable doing business with you. Thanks to Cory as well. Thanks to Darlings for donating turkeys.Community spirit is wonderful to see.

Matthew Nichols

2023-12

Joe Pelletier gave us a great experience! Very personable and professional, we have now purchased 2 vehicles with his wonderful help. We will certainly be coming back to talk to Joe!

Raymond Antunes

2024-02

Work was professional, timely, and within estimate. Getting a free wash was a plus. Service Manager, Steve York was good to deal with. Raymond Antunes

Joe Weymouth

2023-12

It was a great overall experience. The waiting area had plenty of seating, tables, and wifi available. There was also a nice selection of coffee to sip on during the wait.

Malvika Gelder

2024-04

Everyone who helped with my situation did an amazing job! Got my car fixed earlier than expected! Shout out to Nissan at darlings! Thanks!