Tractor Supply Co.

Shawn Smith

2024-01

Augusta tractor supply is a joke. Bought a set of ramps to load a wheeler. Ramps are rated 700 lbs each ramp the ramps bent and they said you can’t drive wheeler onto In closed trailer. “ your supposed to winch it on” then my father went to buy a big dog kennel today they had marked for $199 he bought it was on way out and store manager came out yelling at him told him he couldn’t take that because they marked it wrong and it was $1000 not $199 after he already had receipt and gave them cash. Will never do business there again! Very poor service. 2 years ago bought there biggest gun safe they had 64 cannon gun safe and had to wait 2 1/2 hours to get help to load it.

Matt Porter

2020-05

Needed a trailer at the last minute on a Friday night. I called to make sure they had it in stock. The manager I spoke with went outside and physically made sure it was there before I drive 45 minutes to get it. Once I arrived they were ready for me. They processed the sale quickly to get me back on the road in a timely fashion. Very impressed by the staff!

Mark Ostroot

2023-12

Standard TSC operation. An attentive employee directed me to the nearest alternate TSC store for a piece I needed to complete a project - he looked up an incoming item, let me know it was due to arrive Saturday and when I inquired about other options - he suggested the neighboring store - farm project completed on schedule!

Lillian King

2023-11

Was just at ts and purchased a 100 ft. roll of fencing that was 40.00 more expensive but home depot didn't have it in stocks. So I purchased from ts and was toltht vets only get the discount on 2 days a year WOW how cheap is that. Last time I buy at ts.

Linda Littlefield

2023-11

It is fun to visit this store. They have lots of hardware items, clothing, farm things, and some much more. Pellet stoves, toys, gun safes, calendars, seeds, wheel barrows, pumpkins, flowers

Chaz Snow

2024-01

I've been getting propane for my 8 tanks for 3 years here. Some yahoo comes out to fill my tanks, looks at them, scratches the paint with his thumbnail and refuses to fill 2 of the 3 tanks. Never looked at the date!!! Both from 2017 NEW tanks not re-certs!!! NEVER AGAIN!!! The Mgr has no idea what BLEVE is and why propane tanks can be dangerous.Of 600 avg. incidents yearly and some 60million tanks in service...these workers need an educationand a work ethic!!Augusta Maine TSC is the WORST! My wife and I were an HOUR early for the Pet clinic... Apparently no one in the store was aware of the location in store! We ended up at the back of the line and should've been first! We've gone there fore 5 years now, the 1st year was held up front, every year since has been held in the rear corner... This year back to the front... and not a soul had any clue!Also, if you want another review check out my previous scathing review of their propane practices... Not good!

Dakota Fields Ryder

2023-06

Called ahead for an extra large dog crate and they had it ready for me to pick up so fast. The staff were/are friendly and I could find what I needed. Highly recommend!

Tom V

2023-05

We homestead in the area and occasionally have gone into this store. Recently I went there to purchase an infrared brooder heater for my ducklings. A staff member trapped me in an awkward conversation, strongly encouraging me to purchase an extended protection plan for this $45 item. Fair enough, thanks for your 2 cents on that. He then proceeded to stalk me on my way to check out, and when I told the cashier I didn't want the plan, he intervened and they both proceeded to repeatedly inquire from different angles about why I wouldn't go with the extended plan. I thought this was very creepy, bizarre behavior. They denied receiving a commission for selling the plans, but I am skeptical. I joined the TS rewards program simply because I got sick of being verbally accosted about that every time I checked out. If you don't want to be harassed every time you pick up farm goods, go elsewhere.

Jeffrey Parquette

2023-05

Plenty of parking. Easy to find. Prices are reasonable. Service is very friendly and helpful They have supplies for everything you need for your animals pets horses cars chicken chicks some auto supplies also farm supplies fencing pitchforks etc. great stuff

Chris Morse

2023-06

Refused to exchange leaking boots because it was over the 30 days exchange policy. Don't sell defective products if you don't have a reasonable return policy.

Tiffany Peaslee

2023-05

Online said there was patio swing in stock. Drove all the way there only to find out they had NONE in stock. Then was told to order it from them and I wouldn't have to pay for shipping. I was unable to order it from them due to their stock saying they had 1. However I ordered my swing online myself...Paid for shipping. Got my swing and the box was severely damaged. Was not packaged well at all. Pieces bounced around in the box. Making it tear.

Sam Donaldson

2021-05

I was treated very Badly at the Augusta Maine Tractor Supply store. Due to the rude attitudes of the day and night managers, I will be sharing my story via social media and filling a complaint with he BB Business Burial, as well as a call to the AG's office in Maine. Even us simple customers deserve respect. After searching for a new yard cart all morning I found an add online for one at Tractor Supply. Around $129. Plus change, and tax on sale, normally $169. The Auburn store said they were out but could order it from the Augusta store at sale price, and it would take 2 days. They said I could purchase it at Augusta store if I wanted it sooner. I spoke to a sales rep in Augusta over the phone explaining what I was looking to purchase. They said they had 3 left and that the price was around $129 due to sale. I asked if they could hold one, that it would take one hour to get there. They took my name. after arriving I found they had not set one aside and that the price was now back to the original $169. price. Why would there prices change in one hour and I thought from past sales they lasted until the closing of the day for the store or business. After speaking to the very rude manager whom told me the cart was never on sale I made my purchase at regular cost. I returned the next day to find the next manager just as rude and unable to help me. I just acquired my first fixer-upper gentlemen s farm, I had planned to by my fencing and live stock needs from them, Not now, Farmers union in Farmington said they will be more than willing to help me in the future. My friends by a lot of supplies for there horses, they are also are changing to Farmers union. Funny how fast $40. dollars you screwed me out of will turn into thousands you loose in the year to come. Please share this message with your friends before making a purchase at tractor supply.

Micah Kelly

2021-05

Augusta Store. Website says one thing, drive an hour, not in stock. Update your web page to show availability. When I explain this to the guy, he offers no explanation, no sorry sir, just gives me a 1000 yard stare, until it gets so uncomfortable that I just walk away. Won't ever return to this store. Lost my business for good this time.

Eric Peaslee

2019-05

Had a question about price of an item. Manager with serious attitude snaps at me for asking. When I asked him to walk over to the item he said, no, i don't have to look, I'm right. finally he walks over but still treats me like dirt. I have bought grain here since they opened this location, I have never been treated so poorly. No respect and aggressive service. NOPE not coming back, and I'm definitely going to advise the extended group of local farmers I know to stay away.

Jenn B

2022-05

Been going here for 3 years now. Staff has always been friendly and amazing. My dog even LOVES his visits there. Always has what I need. Staff is very I formative.

Kathy Gray

2020-05

Always helpful, always friendly and eager to help. They will contact other stores in your county or close by to see if that Tractor Supply may have what you need. Even went so far as to look up online the help service number to a pellet stove company I purchased from them, to find out where to get replacement parts!

Michael Scribner

2020-05

I like the store. It's located very conveniently near me.They have fantastic variety of all sorts of things for Home & Farm use.The only issue I have is the prices are a little higher than I would like to pay, and pay at other places.

Catherine Burnham

2021-05

Lost a customer - terrible online customer service - Ordered some gardening shoes off their website - it clearly showed they were in stock at my nearby TSC. Received the usual "we got your order" email. Then another email came in: "Your order has been cancelled." No reason why. No phone call. Nothing. Good customer service dictates you at lease email or call the customer to keep their business and offer an alternative or perhaps say "we could have these in a couple days." TSC apparently doesn't care.

J G

2022-05

Tried to buy a replacement tire today asked a worker for help locating a tire on rim for a wheelbarrow. He pointed me down an isle. I am ok with looking alittle but the isle is a mess and could not locate the tire. I the went back to the desk to ask for help again and he basically said you did not see it it's not there. So tough luck you are on your own.... well then I will go to homedepot right down the road where a person will take the time to help me. I did and I got my new tire it is a very common piece but helping clueless poeple like me (the ones who actuall have the money to spend) is the way you make money. There will not be a next time for me at your store but for others you may want to help when asked

Rachel Jo

2021-05

I had a HORRID experience today at the Augusta tractor supply. One worker was just plain rude, disrespectful and had the worst attitude I’ve ever been given in any store. I don’t have his name because he was wearing a brown zip-up sweatshirt over his red vest - therefore no name tag. I love tractor supply for the farm needs my family has however today is making me rethink giving them my business at all. Mind you my husband and I were there spending over $250 today. We have horse, goats, chickens, dogs, bees and normally go to them but today really opened my eyes. I was shocked by the treatment and if he were my employee I would FIRE HIM!!!!! You need to fix this. ASAP.

Lawrence oliver

2023-05

Great store had to get my chicken feed the only thing to gripe about is the loyalty program doesn't work at every store you would think the stores would share this company wide we go to 3 different stores in 3 different counties and we had to have them enter our info at all them

Liz Hood

2020-05

There was this guy there named Scott he helped me so nicely. He was very polite. And he knew exactly what I needed for my project. He gave me pointers on how to do them as well. And he also helped me bring out my heavy grain bags. Nice guy.

Lindsey Kendall

2020-05

This store had a decent selection but just didn't seem well managed. Messy clothing section - I was looking for a sunhat and most of them were on the floor. Service was mediocre. Nothing too serious, but I wouldnt ask them about any important farm issues

Heather Vielleux

2019-05

I love them - I found a couple wood racks out back all ready to be shipped back to the vender and a very nice man went out of his way to get them back on the floor for me and then sold them to me half price!!! Awesome service

J Philli

2019-05

Really like these tractor supplies....purchase many things there....even attractive clothing, batteries, food for gerbils (selection of nuts/tid-bits) used for chipmunks around the home...dried worms to feed chickens/foul used to attract birds and provide much needed protein, tools, power equipment, special farm machinery paint used for cars or high-temp for motors, special cat food, outdoor ornaments with farm motiff (weather-vane-windmills, etc...great service.JeffP

Bill Williams

2021-05

Was planning on purchasing a riding lawnmower. Found out the delivery charge would be over 130 dollars. Way too much, Home Depot and Lowe's offer free shipping.

Thomas Beavers

2019-05

This joke of a store has lazy people that don’t want to work. I’ve been refused to fill my propane tank countless times even though my tanks are certified by a professional, first time it was because they have an engraving on tank second it’s the sticker isn’t allowed this place is the worst for propane go to Tim’s rv in Chelsea maine

Deborah Sullivan

2019-05

The employees knew next to nothing about their products and instead of finding what I asked for and needed, they tried to get me something I couldn't use. Kept leaving me to wait on others and had empty shelves in items I needed. I had to wait 15 minutes in the rain before someone came out to load a single panel into my truck. The gate is locked, so we can't do it ourselves. They outdid themselves on poor customer service today.

david gagne

2019-05

They have a good variety of items beyond feed and fencing, including some hardware, auto, outdoor, and clothing. I feel like it's sometimes hard to find what you're looking for, and there's not a lot of staff around on the floor when I've visited.

Christina Moffett

2020-05

They are usually well stocked and friendly. I would like to see more rabbit products. They sell awesome books and magazines about farming and self sustaining