4.3 (962)
14 Crossing Way Suite 2, Augusta, ME 04330
(207) 622-5989
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lullybyhorror
2024-03
So many types of fresh water fish to choose from!! They had so many items on the shelves I never see at other stores which was awesome! Prices were also much cheaper than petco!! Thought this place was pretty awesome!! Only down fall is that they don't carry many animals
C Greene
2023-08
Great place! Very informative for what we were looking for and received. Bought a baby guinea pig (now named Bella). She is now bonded with our 10 month old piggy Darla. Very happy!
Aaron Brewer
2023-05
We took our dogs to be groomed and the service was great. They did a great job with my big boy Mishka. He had a lot of matted fur from his previous owner. He is 12 years old and needed a lot of breaks because of his joints and the girls were extremely patient. Before (laying down) and after (on the leash) pictures
encamped soldier
2024-02
Friendly, helpful staff and a well stocked store. Wide variety of items for most types of house pets. Store is well lit, organized well with w nice flow that makes it easy to quickly spot what you came in for.
Emily Christiansen
2023-08
This is where I bring my big gooberdoodle to be groomed, they do a consistently good job and take great care of my 84 lb high energy goofball.
Rex Tychan
2024-02
Great place to get a nail trim and ear cleaning. No appointment needed. Fast, friendly service for a fair price.
Anastasia (Orie)
2023-05
Good place for generalized animal stuff, not much specialized but it is a generalized pet store lol. We shop here for most of out pets and have had no trouble. Staff is nice, knowledgeable, and will help as best they can. We also got out Budgie there and he’s super healthy and crazy. Not hand tame tho but definitely handleable and he’s getting there
SahraJane Brown
2023-11
I absolutely love this pet store! There's literally everything you could possibly need for any of your fur babies from little reptiles, rodants, dogs and even my personal favorite, my feline fur baby! You're allowed to bring your fur baby with you in the store! You can get almost all the medicine your pet might need. They have a huge, possibly the largest food selection I've seen. The store is always clean and the shelves are always stocked. The customer service was top notch, I was able to ask questions and good advice. Plus don't forget the rewards program, for frequent flyers such as myself! PetSmart is and will always be, my go to for all my fur babies needs!!
Dana Sherman
2024-04
My cat has been getting bathed & shaved here for a number of years. They're very good to him here.
Marshall Taylor
2024-05
Had our dogs groomed the staff was great with them.
Ashley Matthews
2023-05
I only stop here for fish stuff, I walked past these glofish they looked pathetic, the water is so cloudy, I was really shocked to see how they looked not toMention they are charging $20 a piece for this poor things, I only wanted to buy them all because I felt so bad leaving them there! Shame on you pet smart! Do better. Do right but the pets in your care.
Stefani Lund
2024-04
They always treat my dog very well and do a wonderful job!
Joshua Marsella
2024-05
Always have what we need and courteous staff.
Bobby's Buds
2024-02
Hard to find things no customer service over priced but had what I needed at the time
Julie Barron
2024-02
I prefer this store over Petco, but when I take my dogs there for grooming they seem to often not do everything I have paid for. It's hard to know for sure unless it's obvious of course, but everyone should be able to trust that they get what they pay for.Edited (1/16/24) to add that Tabby is the BEST! I was never going to go back here because I was sick of not getting everything I was paying for, but she stepped in and now will be the only one who cleans my dogs. She is friendly, and she does her job very well! PetSmart should be giving her a raise!
Sharon Morang
2020-05
Picked up supplies for the new puppy we are getting. Found the perfect collar, chew toy and puppy food. We knew we could find everything right here. Now we just need to pick her up. We are so excited! We now have Goldie and training time is upon us. We can count on PetSmart for that as well.
Wilbur Eugley
2024-01
Looking for holiday toys for our cat. They have an excellent selection and lots more as well.
Lexi Farm
2022-05
Luna and I are attending dog training sessions. The trainer, Tyler, is wonderful. Luna is learning so much and I am having fun. The classes are worth your time and you money. Thank you Tyler and PetSmart.
John Currier
2019-05
I have been taking my dog Chloe there for 3 years now. The people there know what they're doing, are very friendly and knowledgeable. They spoil her on her spa days. Highly recommend 🙂
Ernie “Tegridy Dad” Edmund
2024-04
The cleanest, most animal friendly establishment you can ever go too. They will have everything you are looking for when it comes to your animals. The rewards program makes spending money worth it.
suzanne sutherland
2020-05
They fit me in when I had no appointment and helped me out with a stinky problem. They were great and in a week or so I will be calling for an appointment to get Radar groomed. Radar and I thank you. Radar is a sock bandit
Brenda Prentiss
2023-10
Loved my visit here! They had the the "cat scratcher" that our baby loves and we've been looking for so long for it!! Happy cat, happy life!! 🤗
Gina Snow
2020-05
Nice and helpful employees but I wish this chain would stop offering Betta fish in cups and put them in Betta tanks/blocks instead! Got another sickly fish to nurse back from the inhumane cup environment......
Kathy Collins-Faunce
2023-11
Carried my favorite brand of cat food. They didn't have the big bag of Mature feline Blue Wilderness
G T
2022-05
Lovely grooming care. The girls took good care of our two girls...
Desirée A
2023-06
Thank you for always accommodating my dog! Your team does such a good job & quickly, too! My dog, Jasmine, got a little bandana today and it made our day. Thanks again :)
Kathy Christie
2023-05
Do yourself a favor and avoid this place. They decided my puppy was to much for them and sent her home in this condition. I gave them a beautiful labradoodle and got back a skinned clown
Russell McAndrew
2023-05
Selection and variety guaranteed here. I’m really digging my newly adopted pooch’s camouflage collar and leash. She also loves the all natural Nature’s Chews hides for heavy chewers. And of course, pet friendly which is great for trying on harnesses.
Tiffany Peaslee
2021-05
Best Pet Store ever. Always enjoy going. My dog is MY BABY Always buying more and more toys for her to have and play with!
Tiana Ireland
2021-05
I paid $10 for this aquatic plant for my aquarium and when I open it up it was slimy and smelly, and fell apart. No good for my fish.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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