Hammond Lumber Company

Ryan Smith

2023-08

I am very displeased with the quoting process. In August of 2022, I started the quoting process for a duplex with Hammond. I gave them $500 as a deposit. Fast forward to July 2023 and I still do not have a completed quote. When I initiated this process and gave them $500, I was told it would take 4-8 weeks for a complete quote and floorplans. Clearly that did not happen, as it's almost a year later and I don't have a completed quote that I can give to my bank for the loan process. I have continued to follow up and go months without a reply. I guess they will keep my $500 and I will have to take my business elsewhere. It's also very disappointing because when I started this process, interest rates were 5.5%, and now they are 8% or so. That is an extra $400+/month on a mortgage! Meaning, over the life of a 30 year loan, Hammond Lumber has cost me $144,000. That is a high cost of attempting to do business with one company.

02 Apreendiz

2024-02

Delivery fast at 7 start, you can sleep at the gate

Bob Bennett

2021-05

I've been buying materials here for 30 years. My Dad before that and I remember being so excited to get in his truck to get thing's there! Great place! Awesome people 😁 We at R H Bennett And Sons Builders are proud to have done business here! We highly recommend you get your materials here. Nothing but quality. 😁👍

Michael Devine

2023-05

Owen is awesome!Highly recommend working with him to design your project. Patient, knowledgeable, friendly.Five stars.

Adam Garcia

2021-05

Terrible customer service. I tried to order replacement window parts through Hammond to support a local business. Over two months later I've heard nothing. I had to drive to the store four to get answers after five attempts by phone and I could not BUY a return call on the status or ETA. Told each time there are delays due to shipping or covid concerns. No one cared about trying to get it resolved. I finally gave up and asked for my money back. I then went direct to the manufacturer's website (Anderson Windows) and I received the parts in less than ten days. I don't write reviews like this, but I cannot believe how indifferent this outfit was to trying to get me what I'd already paid them for. Once the sale was made, the important work of actually providing the parts I'd ordered simply didn't seem to matter.

rspencer328

2021-05

I expected better quality for the price. I bought some 2x6x16pt and they were cracked down the middle and fairly warped and bent. I also got some 5/4 pt decking and got lots of outside pieces with bark. This has never happened before. Always great quality until this delivery.

Jenny Kinee

2021-05

Worked with Chelsea from auburn in our new build kitchen design. Very knowledgeable and problem solved through our wants vs needs vs costs. Quick response through email and voicemail. Chelsea was patient and professional even when we were stressed. Finished kitchen is outstanding! Thanks!

Terri Ireland

2022-05

Very disappointed over getting delivery of one piece of wood several phone calls later, they delivered to the wrong address, I had to wait 3 days as it was, I've had to make five phone calls and still haven't been credited to my card., they're so freaking cheap they can't wait to pick up their cracked junk piece of wood , I still haven't been credited all over $15. For all this trouble anyone else would have just dropped off the knew piece of wood and not even worried about the junk. I mean to put a customer through this much trouble over $15 ?? It's cost me over $15 in my time and phone calls, some credit, what a joke.

Phillip Bunten

2021-05

Excellent Quick Service. Everyone there was very friendly. This is my first time using them and let them know upfront I'm a novice starter. They did a great job!!

Tim Roux

2023-05

Colin has been nothing short of a Rockstar through this entire process. 5 Stars is an understatement. If you have a project and you are a DIYer, Colin is the man to see!!!

reginald washington

2022-05

Cameron was fast , courteous , friendly . Appreciated him unloading my trailer quickly . Thank you Cameron . Inside staff was also helpful and friendly.

John Racine

2021-05

Hammond Lumber is fantastic work with. The customer service is second to none. My wife and I are building a Lake home and every aspect form plans, materials, even the dock were covered. Thank you all Hammond associates!

Justin Kendall

2019-05

Great local company. Very competitive prices and knowledgeable staff to help you. Always have in stock what you need and can deliver to you.

Parag Babar

2021-05

Overnight parking available. Easy docks. The store opens at 7 am. Unloading starts at 8 am and took less than 45 minutes.

Jon Dresser

2018-05

A+ too care of me when they were getting ready to close. Dug through a stack of wood to find me the most perfect price of red oak for my project.. Good people here

Dennis Connelly

2020-05

Great customer service, selection of product, and pricing levels. I highly recommend Hammond Lumber Co. for all your building and home improvement projects.

Donald H.

2023-05

Big parking lot got me unloaded right away awesome place to deliver to.

Rocky Rivard

2021-05

I've always had great customer service every time I go there. From the salespeople the cashiers and the loaders all around professionalism.

Ian Maines

2019-05

Super helpful staff, great selection of whatever building-related stuff you happen to need.

Rick Burnham

2018-05

Great service great people and anything in Lumber that you might need along with all other Goods

Jason Nest

2020-05

they treat homeowners great , granted homeowners get no discount . they treat contractors miserably . I have to do my job and there's !

David Hinkley

2017-05

I wouldn't shop any where else for my building supplies. Hammond Lumber goes over and above to provide outstanding customer satisfaction!Dave Hinkley

Stanley Larson

2021-05

Great customer service and good prices...!

Chris MacMahon

2021-05

friendly helpful staff, great covid-19 protections.

Jeff Bradbury

2022-05

Always great costumer service,friendly people

Michelle Park Bulley

2019-05

Treated me very fair, great experience.

Sam Pike

2019-05

Do most of my business with them. Awesome to work with.

Dads_Tank71

2021-05

Auburn Hammond is the friendliest place I've ever worked.

Gail Bennett

2018-05

Go see Rick Michaud for all your project needs!

John McKenzie

2020-05

Great service and great products