Don's No Preference Towing

4.7 (303)

940 Washington St N, Auburn, ME 04210
(207) 784-4619

Claimed
Towing service
Auto wrecker
Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Taylor Withey

2024-04

They were wonderful! I got a tow for a price better than any other local competitor I called. I decided to have them work on my car instead of VIP and saved over $1.2k. Bryan and his team were speedy and my car was ready in just over a day. I am very happy with their services and would absolutely recommend to anybody in the area!

Wilsan Mohamed

2024-04

This was my first towing ever and I can say I had an amazing experience. Bryan handled the towing and given the fact that he showed up to the scene faster than 35 minutes at 1am shows his dedication and his passion for his clients. He made a 40 minute drive home feel like it was only 5 minutes. He shows his understanding and sympathy towards his clients during his conversations. Definitely will call Don’s if I need any towing!

Hailey McNeil

2024-04

Had a great experience with dons! I showed up and he helped me fix my tail lights and looked over the rest of my van. Was very professional and respectful and got everything done in a timely manner, and he also noticed an issue that none of my past mechanics have! I highly recommend dons towing to anyone in need of automotive repairs, towing, used parts, or a good quality used car!

Dustin Nadeau

2023-08

Very prompt and good service. I broke down with my work truck and trailer and luckily he was able to get off of the turnpike, I was referred to Bryan, owner of Don's towing. I was lucky I was because he had the setup to be able to move my work truck, my trailer, and me and my dogs all at one move. Very safe and very good and clean equipment. Very responsive to other customers, the guy is never off the clock. I would recommend for anyone that's in a bind with a need of on-road service or even just auto calls or moving items from point A to point B. Nice to see your family business staying alive after several decades and staying in the family.

John Lourens

2024-02

Had an issue with my car’s battery/alternator took it to Pep boys twice was told it was the battery each time and charged me the full labor for a battery install each time around 350$ my car kept dying each time Pep boys then quoted me 1200$ for a new alternator. I decided I’d get my car repaired here because the tow guys have been incredibly friendly with me each time these guys only charged me a 3rd of what pep boys was going to charge me and they did a great job. I will be taking my car for repairs and maintenance to this place and only this place in the future and so will my girlfriend. These are honest repair people who do a great job that’s rare to find these days. If you are reading this review and are undecided of where to go these guys won’t let you down. I would’ve saved a lot of money if I had just brought my car to them the first time and you will too.

Phillip M

2024-01

Excellent driver and very friendly. Was quick to arrive and great price for the distance. This is honestly a life saving company that was quick to help and very nice and I recommend.If you get Bryan you’re in for a great friendly driver helping to assist! Went above and beyond to even look at my car for me too! Five stars!

Amy Irish

2024-04

Needed my car towed 20 miles on a Sunday to the dealership after the dash lit up like a Christmas tree and forced the car to stop while driving. Don’s was prompt and courteous, and got my car to the shop and the keys left in the key drop as promised. Simple, efficient and timely. Hopefully won’t need a tow service again, but would definitely use Don’s again if needed.

Payton Miller

2023-11

I’m very impressed with his company. They’re super fast and efficient and paid me for my car. I would recommend them to anybody who needs a car towed!

Robert Bridge

2024-02

My sister hit ice and went off the road at 8am… the response was prompt, polite, and professional. The first, second, and third question was whether or not she was okay. A genuine interest shown in the well-being of the people you’re working with means quite a bit. Props to you guys, and thank you for doing what you do! Will absolutely be calling in the future.

C C

2024-02

My son had an accident on Thanksgiving day. Don's towing came out quickly. Tow operator was very capable and courteous. Don's went above and beyond to help get the jeep repaired. Owner as well as staff were great to deal with. Much thanks to all of them for getting us through a horrible situation. Make them your first call!!

Cliff Sperrey

2024-02

Fantastic service. This business was great to deal with, friendly, and very responsive. We needed service on a sunday, before a snowstorm and Don's took care of us as quickly as possible. Would HIGHLY recommend them to anyone.

A Ridge

2024-02

Don's Towing is terrific. I needed a tow after going off the road and through a snow bank. AAA sent Don's. Not only was the driver prompt, friendly, and professional, my car was back on the road within minutes. He skillfully removed my car from the ditch and avoided several surrounding trees and brush. I would highly recommend Don's to any one in need of a tow.

nicole antini

2024-01

Locked my keys out of my car while visiting. These guys were great. Showed up in a very timely manner. Extremely friendly and helpful. Reasonably priced! Definitely recommend!

Rebecca Sanon

2023-11

After being locked out of my car and waiting over 2 hours for AAA, I called Don's. I spoke to BRYAN who was very sympathetic to my situation and offered help right away. He showed in about 25 minutes, was so nice and personable. He gave me a great price.

Colin Finn

2024-02

These guys helped me out of a huge jam. When my car broke down in the middle of nowhere. Brian picked my truck and myself up, drove me to a hotel and then the following day fixed my vehicle and then was so kind to pick me up again and drop me off at the vehicle. even warmed it up prior to me getting into. As it was nine degrees out. These guys are absolutely professionals.

Angel Tevan- Tenekedzhyan

2024-04

Don's No Preference towing saved the day for my family and I today and in Southern Maine. If you ever get stuck this kind man helped us out at Pineland Farms. He got us out of the mud driveway. We had an infant and a small child at the end of the day in our RV and it got stuck in the mud as the gates were locked for the night on one side already closed. We recommend if you ever need towing in Maine! He pulled the whole RV right out!

Sharmake Future

2024-04

Dons No Preference Towing Offers all types of Great Service Especially Tire they have some really great tires And Will Mount it for you at a Fair Price. Thank You For Your Great Service Dons Towing !!!

David

2024-01

Great service! Bryan was amazing getting my classic truck loaded, unloaded and safely put I my driveway. Will definitely recommend to my friends and neighbors.

Jackie Rivera

2024-02

I was so very thankful that this company helped me when I really need it. Not only was the price great but they took my car to the dealer and left the note for me. I am so grateful..thank you guys.

Ariel Thomas

2023-09

I live an hour away, and when my car broke down, and I was stuck, Dons Towing came to pick me up. I explained how I couldn’t find anyone to work on my car and that the only shop that could get me in wouldn’t even look at it until the next day. I had planned to have my vehicle towed to this shop and figure out how I’d get home and back to get my car (no rentals in a 100m radius!). Bryan was the tow driver that day, and he asked a few probing car questions, then quickly determined the cause and showed me. He said he could fix it for me in two hours. I emphatically agreed and sent him off with my car. I went out, had a nice appetizer and margarita, and as I was finishing, I got a call that my car was done. Not only did he save me multiple days of stress and being stranded, but he also did it at an outstanding rate for work/parts and gave me a recommendation on other items I will want to have looked at in the next few months. No pressure, no worries, and a complete hero! I couldn’t be more enthusiastic that these guys are the best. They were all very kind at the shop- AND they have a dog who hangs out at the shop and gifts you empty water bottles (quite a few). I 10/10 recommend this place!

Evan

2023-10

My experience with Don's was kind of "meh". The guy they sent out to tow me was personable and helpful and what I say is in no way a reflection of my interaction with him.I requested a tow a day before, at a specific time, and prepaid. After 15-or-so-minutes past the agreed-upon time, I called the number listed here, on Google, to get an update. The person that picked up said they were busy and that they'd send someone out when they could and that I'd get a call from someone in their office when they had someone on the way... I never did. After about 1-1 & 1/2 hours past when I asked for the tow, someone did show up.The price was fine and like I said I think the people out in the field are nice, but management/admin/dispatch needs to have better communication with them. Even if they were busy, my money was accepted with the condition that I would get a tow at a specific time and that condition was not upheld.Service: Car towing

nived

2024-02

6 stars !!! Brian came out to tow a car not authorized to parked in my driveway. Just before Don’s Towing arrived the vehicle took off, but I didn’t receive a charge. Don’s Towing is now my first call for any towing needs. Looking forward to getting a new “No Parking” sign with their number posted on it!

Jen West

2024-03

They were there within the hour, very professional and very reasonably priced. Definitely recommend them in the future!

Attigan

2023-11

Purchased a set of snow tires, very reasonable pricing and professional while friendly. Got into a good chat about Volkswagens and took a walk through the yard behind the building to find they had a few parts I’d been looking for.

drew haskell

2023-11

Needed a tow after my car broke down, and I was very happy with the service they were quick to get my car and very friendly and professional with me. I had them do the repairs needed to get my car back on the road the next day and I was charged a very reasonable price, I’ll be taking my work to them from now on.Service: Car towing

Eva Quinn

2023-12

Bryan provided great service today and even gave us a ride so we didn’t have to stand in the cold! Thank you so much!

RIVER KINGZ

2023-09

Exceptional service, quick response, professional attitude, very helpful. The gentleman went out of his way to make my situation more easy highly recommend them.👍🏼Services: Car towing, Local hauling

thomas coombs

2024-02

Highest rated, but for some reason not #1 listed. Literally an hour from start of call to them picking up my vehicle. Without any issues at all!

MichaelL

2024-02

Friendly people to deal with. Prompt and courteous service. Whenever I need service they respond quickly and professionally. Highly recommended.

Samantha Lacasse

2024-02

They did amazing and helped me out so much! I will always use Don’s from now on. Thank you so much all of you!

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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