Walgreens

ectkie may

2023-09

Customer service gets an F. Cashier holding an entire conversation on her cell phone while a line long as she ring up items. Miss the days customer service expectations were apart of hiring orientation

Clay Steppe

2023-11

Wish I could give 0 stars.This is hands down the worst Walgreens. If it wasn’t for prescription availability I would never go here. I’d rather drive hours to a different pharmacy.

josh young

2023-05

If you value yourself or your loved ones health and expect your pharmacy to be in the least bit competent and able to fill prescriptions at all....PLEASE USE ANY PHARMACY OTHER THAN THIS ONE! The incompetent staff at this location puts people's lives in danger unnecessarily.Twice within the past few months my PCP has called in prescriptions for me that this Walgreens said they never received the call, only to admit to me a few days later that, in fact, they were wrong and DID have the prescriptions. How is this even possible with today's technology?The most recent occurrence was this past Sunday when I had contracted COVID, and my PCP called in my prescription to them not once, but twice. I spoke to the Pharmacy Manager several times and he told me that no one had called in ANY prescriptions for me to ANY Walgreens location.I had to get my doctor to change the prescription to CVS, and was able to pick up the meds within an hour.3 days later, the Pharmacy Manager from Walgreens called me back and told me they had finally found my prescriptions.I told the manager that this locations staff's incompetence was putting people's lives in danger, and I have moved all of my other recurring prescriptions to CVS and Line Avenue Pharmacy.Save yourself a HUGE headache, and don't let this Mickey Mouse pharmacy put your loved ones in danger. Use another pharmacy.

Clarence Brooks

2023-05

5 days ago I paid $438 online for prescriptions delivery & still haven't received meds; systems say it can't find my order??? Pharmacy won't answer calls. Wish I could give their services a minus rating.

KyssedByFyre

2023-05

Go to CVS. Or sit in Walgreens' drive-thru for an Hour, not get your meds when the app says they're ready, be denied certain meds at the pharmacists discretion (not YOUR DRS!), get false notifs for meds then arrive to find they aren't actually filled...the list literally goes on and on and on...and TBH, the workers are extremely unprofessional and just RUDE! ZERO CUSTOMER SERVICE....

Johny Octane

2023-05

Get text and voicemail confirming prescriptions ready . Call and confirm. Drive there wait in line for 39 minutes get to window to be told nothing is ready .this is the 6 or 7th time this has happened. Drive thru clerk had an attitude served 5 other customers at other window before telling me I had to come back . Very flawed system.

Justin Burge

2023-05

Number one: don’t tell somebody an hour and a half on script filing if it’s gonna take you 2 hours or longer to complete. Instead of going the time, if you can’t guarantee it, just say we will let you know when it’s ready.Number two: if somebody drops off a script, why not verify their contact info and if they’re using insurance prior to accepting the script. Also see number one.

Tim Bass

2021-05

Consistent inability to fill basic prescriptions. I constantly run out of meds even after online submittal followed by multiple calls and repeated assurances that my med will be ready to only arrive at the store to be told they do not have them and they are on backorder or they can not get them. Last straw was today when after a week of phone calls and multiple assurances including emails that state my meds were ready, I arrive to be told they do not have them again and that I can not get them. After several minutes of arguing and showing e-mails I am told to return and my meds would be ready. I arrive back and am told "because I had to leave", I guess the guy forgot he told me to lead and come back, but they would only give me a 5 day supply then tried to charge me for a 30 day supply. If you want a train wreck of a pharmacy that is only good at lying and not filling prescriptions this is you place. If you want you meds, I suggest you find literally anywhere else. I have moved mine to another pharmacy for a second time and will not be back.

Jane Rachal

2020-05

Easy to find things. Helpful clerks that are willing to go extra mile. It carries No.7 face products, as well as other fine cosmetics at great pricesTheir small grocery selectionsare quite varied. I always find something new. Their candies at Easter especially are decant. Love their variety and how they display it!

Jesse Bass

2022-05

After wasting hours this morning with the Walgreens website trying to schedule a Covid test, and waiting 72 minutes on hold, with only 2 callers ahead of me from the start of the wait, I was told ever so politely w/o as much as an apology, I had to schedule a testing appointment through their non-working website.Don't waste your time with this place!

RIALC Sesom

2022-05

Pharmacist accused me of taking my medication wrong because it was “too soon,” to fill it and said I had no option but to wait and hung up in my face. Extremely rude Will not be using this pharmacy again.

Shamaja Brown

2022-05

I UNDERSTAND THAT THE PHARMACY NOW CLOSES AT 7 PM BUT ITS COMPLETELY UNACCEPTABLE TO TURN AROUND A CUSTOMER THAT WAS IN LINE BEFORE 7 O CLOCK I PULLED UP AT 6:50. THERE WAS ABOUT 4 CARS IN FRONT OF ME.NOT SURE HOW LONG THE CAR DIRECTLY IN FRONT ME HAD BEEN THERE BUT REGARDLESS IT WAS BEFORE 7 O CLOCK I KNOW THAT CAMERAS ARE IN THAT PHARMACY SO THEY KNOW WHAT CARS WE'RE OR WE'RE NOT THERE BEFORE TIME AS SOON AS THE CAR IN FRONT OF ME FINALLY PULLS UP TO THE WINDOW INSTEAD OF ME WAITING BEHIND HER I PULL TO THE SECOND LANE WHICH THERE WAS A CAR THERE ALREADY GETTING READ TO PULL SO THEY COULD JUST GET US BOTH TOGETHER . JUST TO BE TOLD THEY CLOSE AT 7 BUT WE LITERALLY WERE THE ONLY TWO LEFT SO IT WAS GOING TO KILL YOU ALL TO SERVE THE LAST TWO CUSTOMERS SIMULTANEOUSLY? SHOULDN'T OF TAKEN BUT AN ADDITIONAL 5 MINUTES TOPS I WORK IN CUSTOMER SERVICE ITS ALWAYS BEEN TOLD THAT IF YOU WE'RE IN LINE BEFORE CLOSING THAT CS STILL SHOULD BE SERVED.

Jenifer King

2015-05

I received the best service today at this Pharmacy. Larry, the Pharmacist on duty assisted me with an issue that the Walgreens Pharmacy on Youree was unwilling to resolve. I had a script for skincare cream, and the Pharmacy on Youree filled it as a gel, and because I left the store with the Gel (because I didn't think I needed to check), they refused to refund my money, and re-dispense. Although I did not pick up the cream at his location, Larry was instrumental in getting me what I needed. He certainly turned my frown upside down. Thank You Larry :)

Jennifer Welch

2021-05

The manager/pharmacist at the pharmacy (David Lofton) treated me with MUCH disrespect it made me feel like I was a victim of his! DO NOT USE THIS PHARMACY!I LOVE WALGREENS I USE THEM FOR A LOT OF MY EVERYDAY PRODUCTS! I just wouldn’t use the pharmacy unless you would like to be ridiculed and interrogated. I wish there was more I could do to save more people from the treatment I received today!

Jessica Nixon (J. R. Nixon)

2023-06

Really good drive-thru for the pharmacy. Usually have a cute selection of stuff animals

Nicole Grant

2020-05

Pharmacy is always horribly slow. Always a line down the aisle and takes them so long to get prescriptions filled or any help to come back and help them check out their backed up line. I really need to get a new pharmacy.

Sweetspirit Peg

2023-05

Uninformed pharmacy techs with poor people skills, untrained or just don't care. Not helpful . Slow as Xmas. Incompetent

Tybalt Carothers

2022-05

Justin Jackson is a manager who will run that store into the ground; please report long wait times and incompetence to corporate, and not the store itself for results.

Emily Busbee

2020-05

Wow, was just hung up on by the rudest woman in the pharmacy. Called to find out the status of a prescription and if someone else can pick it up, she acted like I peed in her cornflakes. She mumbled her answers and then hung up on me before I could get clarification.

JaMiE ReNeE' BrEeDlOvE

2023-08

Has basically anything you need so you get a 2 for 1 gt

Rick Bostic

2023-06

Friendly service everytime I go to the pharmacy.

Rebecca wren

2023-05

A rapid test for covid says up to 2 hours for results. Not so!!! It is up to 24 hours.

Robin Hill

2023-05

Horrible place my doc3 sent me something in on Monday and today is Thursday and its still not ready i have had problems the hold time i have been with them then there Attitude is horrible

lonzetta jackson

2019-05

Service is great in other departments of the store but the pharmacy sucks!

Jeffery Voss

2023-05

Walgreens frequently has good discounted sales and a very helpful staff

codi D

2016-05

Why does Google say the pharmacy closes at 10 P.M. but when I just called they said they close 9 P.M?

Michael Hernandez

2018-05

The people here are so nice. Love this location.

David Woodell

2019-05

Don't use this pharmacy! Terrible.

Janell Grigsby

2018-05

Great service!

Andrew TREVINO

2011-05

Rude, poor service