Lowe's Home Improvement

no name

2024-02

Lowe's has started stocking some poultry supplies at competitive prices. I noticed they also stock some of the blue buffalo dog products at decent pricing also. Just in this morning for chicken treats, my girls will be proud when I get home.

Kay Bryan

2024-04

Terrible. And terrible service. They put you on hold and make you wait as long as possible. Sold me a defective dryer. When my new dryer was still in transit. Now they are telling me to come pick the other one up. Lowe’s. I think it’s your responsibility to come get the defective dryer and replace it with my new one since it’s your screw up. Hire associates that want to actually help the customers!

Taylor Turnbow

2023-05

It's a very good place for home and garden things. They have anything you could possibly need for Inside the house! They have outdoor stuff too, like Grills, plants and flowers, garden tools, etc. If you're building a house or something, I totally recommend this place!

Mechille Jones

2024-04

Well stocked store and employees are quick and eager to assist you. Quick check out was great.

Douglas Milliron

2024-05

Great supplies and good help from staff locating my needs...

Michelle Kirkland

2024-04

We shop here 5-6 times a month!! Friendly and knowledgeable staff!! Excellent product selection!!

Solita A Jones

2024-03

I love this Lowe's when we entered we did not have to look at any assistance they saw us they acknowledged and then they immediately came to assist us.

Carmen Abels

2022-05

Best service we have ever had at Lowes today in the garden department. Lovely people.Went to Lowes for some lemon grass and a few other things. Husband and I both visited the restrooms and they were filthy. No soap to wash your hands. They had no checkers to check you out. Had to go to self check out which I despise. Come on Lowes you can do better.

Doug Milliron

2024-05

I most appreciated the product guidance and store directions provided. A representative was assigned to me to help with parts and chain for a new dog (when visitors come). The representative, Austin, helped me thru self checkout as I was using a wheelchair cart to move in the store. Austin was professional and attentive to my needs.

Maime Goulart

2023-12

The Lowes in Ruston La is excellent! Staff is friendly, helpful and knowledgeable. Unlike Monroe Lowes where we were told in order to purchase the floor display we had to tear it down, pack it up and take it to our car and at full price! We left thr Monroe Store and drove to Ruston. Kudos Ruston Lowes for caring about your customers!

barry garner

2022-05

Great place to bye all things for the house in one place 🙌 👌 🙏 😀

Jennifer Lanam

2022-05

I found what I needed here, INCLUDING a big dorm fridge the weekend of LA Tech move-in. Two employees asked me if I needed help! At our store in Albuquerque, I always have to hunt down help.

JANELL NELSON

2024-04

Great deals on plants and vegetables

john austin

2023-10

I recently lost a receipt on a capital purchase made a year ago and needed it for proof of purchase for warranty work. When I tried to recover it at your store, I was told I had to contact Lowe’s Corporate which I did on 4 occasions. On 3 of them, I was told that the receipt would be sent within 30 days. It wasn’t. On the 4th occasion, I was told to contact my local Lowes as they had access to the receipt. Finally, I contacted Oliver for assistance. Although he had some difficulty, he produced the receipt in about a week. Although I hesitated to trouble him, I needed the receipt and knew he could and would help. The reason I knew this is that I am in your store at least weekly if not daily and he has helped me and numerous others. He is that rare employee who recognizes the worth of the customer while being equally mindful of his responsibility to his employer. Oliver is held in high esteem by your commercial and non- commercial customers and the above is one of the reasons.

John Austin

2023-10

Over the years, I’ve written letters to several managers stating that there are 6 or 7 employees in the store that are helpful, knowledgeable, courteous, and act like they really want to be there. The remainder, not so much. No reply from any manager. Those of us who are in the store on a regular basis know exactly who these people are and if we need help, those are to whom we go. Otherwise we just leave and go someplace elsewhere.

Courtney Plunkett

2023-11

We purchased a glass top patio table. It took them for over an hour to get it. We left went to another store purchased other things. Then we came back and we FINALLY GOT IT OUR SELVES HAD TO CARRY THE DANG TABLE OUT BY OUR SELVES! We spend so much money at this store. I am very disappointed 😞

David Bielut

2021-05

Service is horrible, most of the employees have no idea what they are selling, cheap labor has put a hurting on this business. They do not restock items very well or often and the treated lumber is soaking wet, which used to be illegal to sell until it was dried because of the chemicals it is treated with. Still a decent place for tools and equipment at a fair price.

Taylor Hughes

2023-07

Absolutely ridiculous to stand at the paint counter for over 30 minutes. While employees walk around and look lost at their own job. Ask for help & no one can seem to find the only person that knows how to mix paint. As a fellow store manager my suggestion is have more than 1 employee trained on each department so you don’t run Into this issue with other customers. We left without paint and won’t be coming back.

Jared Elliott

2023-08

All in all the store is great but they have outside sources stocking some shelves and the price tags aren't correct. Some lumber wasn't in the correct place. This caused me to carry lumber back and forth across the whole store. Set me back about 15 minutes. I still would recommend this store.

M Chapman

2024-04

Great store and employees are fantastic. Thanks

Ralph Elmore Jr

2024-03

I like this store in Ruston seems to be well stocked and people are helpful

Richard Garrett

2023-11

Ordered fence panels and other fencing parts, $500 with same day delivery, placed order at 9 am,waited until 9 Pm,just to cancel my order no customer service, no more Lowes,( order was never pulled all day)

Malinda Chapman

2023-12

I like to go to this location because it's easy to get in and out after getting what you need. Another plus it's close to Walmart dollar 25 tree and Whataburger.

Lacey Howard

2023-05

I love this place they have the best variety of plants as well as knowledge of their plants also with all our other home improvement needs!!! How is friendly always friendly always helpful always respectful really just love this place

Melinda Clinton

2023-07

Helpful friendly staff throughout the store, until you get to the checkout. If you go through self checkout there are usually 4-5 employees standing at the front of the store laughing and joking amongst themselves who look at you as if you are wrong for asking for assistance. How dare you break up their social hour?

Mykah

2023-10

Bought a gas trimmer yesterday and in the 10min we used it the thing seemed like it was struggling to even just cut the grass, and ended up stalling on us. Then we discovered the area right around the ripcord got so hot you could barely touch it to restart the thing. Tried to return, and told only option was to call in for repair, well with that many issues in 10 minutes, we didn't want repair we just didn't want the thing. No dice, this is ridiculous... We'll just take the extra half hour drive to home depot over in Monroe from now on.

Lannie Simon

2023-05

Customer Services is really nice and tries to accommodate, but clearly the delivery service is unorganized and needs to have a class on how to keep customers informed. I ordered appliances for my home and they were supposed to arrive on a Sunday from 4-8pm. The delivery never came and because it was after 8pm, the store was already closed. I called early the next morning and it took 30 minutes to get a hold of someone because no one was answering the phone. Once I got a hold of somebody, they told me the truck had already left and there was nothing they could do. If my stuff was not delivered yesterday, then shouldn’t it be on the delivery queue for today? They gave me a 10% discount for the inconvenience, which I was grateful for. I had to reschedule it for Wednesday because that was their earliest day. Come Wednesday, they are supposed to deliver my order from 4-8pm. I call around 7pm to make sure the deliver is on his way and they say “The delivery truck is still out so he should be on his way.” I get a text message saying the delivery was heading its way towards me. Perfect! I go make some dinner and realize I have a miss call 4 minutes ago so I call back twice, to which I was met with no answer. They also did not leave a voicemail. I call customer services again and ask if the delivery is still on its way, the answer is “The delivery truck is already back at the store.” Seriously? The lady was really nice but clearly the delivery department needs learn how to communicate with their customers better, and not wait till last minute to try to tell their customers their delivery is not able to make it. This should have been delivered the first time with no problems.

Lance Adams

2023-05

For the most part, you get what you need there. Sometimes, there's issues with them being out of product, and you have to go to the Monroe store to get it. They also have staffing problems where it's hard to find people to help you at times. Aside from those two issues, I have enjoyed shopping there.

Robert Roy

2023-08

Lowes advertises a veterans discount. Registering for it requires an online dysfunctional process through a third party ID verification service. After jumping through all the hoops, and getting my military service verified, the last step, that of giving Lowes permission to access my information, couldn't be completed with the online system. I called the store and asked for help with the problem. A female employee said wait a moment then put me on hold and left me. I hung up after 15 minutes.

This is You 33 Publishing Networks (Black Stone Revival)

2024-02

took forever for pickup to be ready...once received an email that it was ready....took an hour to have it loaded...