4.9 (2549)
1974 Monroe Hwy, Pineville, LA 71360
(318) 777-5555
southernairnow.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Daigre
2024-04
Lucas did an excellent job! He was very polite and professional. He explained everything and provided me prices for future projects. I am very satisfied with his service today and will be sure to recommend this company.
Linda Gullett
2024-04
We were very pleased with Keith's ability to understand our concerns about the broken unit and his willingness to help us find a solution to a situation that was not the norm. We were also very pleased with Miquel's ability to install the new unit in a very professional and clean way. He also took great care when explaining the usage of the new unit. We are very pleased and now, thanks to these gentlemen, we are more comfortable in our room than we have ever been. We are over the moon! And the politeness of these gentlemen was second to none.
Cindy Parker
2024-03
Marlon was very thorough and knowledgeable. Was very informative about our choices for a new unit all the way down to financing and warranty info. Overall great experience as always. We have had the maintenance program for several years and our techs have always been top notch. Can’t go wrong with Southern Air!!!
McCain Dinkins
2024-04
I really appreciate Southern Air & Plumbing being able to come out the next day when we had a water line burst. Brennan Bryan was able to give a curiosity call prior to coming out to introduce himself and get some quick information. He was able to do the job quickly and professionally. I will be using Southern Air and Plumbing again if any other plumbing issues arise.
David Boraks
2024-05
I've been doing business with Southern Air for my HVAC and water heater. They are always friendly and easy to schedule an appointment with. They get the job done right so I don't have to worry. Highly recommend this company.
KATHY KING
2024-04
Hi The technician that came to my home was very nice.But upon a fifteen /thirty minutes The technician told me that he was unable.To find the source of the problem He immediately went in to the scenario of purchasing a new unit and giving me all the updates that I would receive from a new Unit. I Was not happy or pleased. To be honest he was not there long enough It was late in the evening and getting dark. He got his tablet I gave all my information but happy it didn't go through at a price of 20.000 I could not afford. He was a very fast talker..... He Reschedule to come back out to my home to take a closer look which I feel should have been done in the beginning before he started quoting me all these prices. I know things are expensive but the fact of the matter that you and it should have been checked closely to find out what the issue was before he started quoting me.
Mary Blade
2024-04
Mr John ,the technician demonstrate knowledge ,skill and tenacity to complete this job. All the other technicians that came to perform service on my unit was not as knowledge nor did they take the time too do a comple job. For past 3 years the same person come and charge me $300.00 to $400.00each trip then ever year that person who replace a part and the next he would replace another part. Now u wonder if all those things needed replacing.But Mr John did an excellent job I would rate him a 10 out 10 for being a excellent technicianServices: HVAC system repair, Ductless heating & A/C services
Simone Curtis
2024-03
Called to get assistance with a leaky faucet. Was able to get an appointment immediately. The Service Tech (Trace) was courteous / knowledgeable and explained what needed to be done. Repairs were done quickly. Although somewhat pricey repairs were guaranteed for 2-yrs. Would recommend Southern Air and Plumbing for your service needs.
Dan Harrison
2024-04
He was great! He understood my concerns and crunched timeline but never showed he was concerned that it would affect the solution. He fixed it quickly and explained the process to me simply and how to help prevent the problem in the future. 100% would recommend!
Tamara Rojas
2024-04
I was very happy with Dillon's service today. He was very through with his inspection and then the work he needed to do. Very satisfied with his work. Would recommend him any day!
Patsy Maskell
2024-04
Matt was a great technician and very informative as well as knowledgable. And a very nice and polite gentleman. His work was excellent. I hope he returns the next time our service is needed.
Adriene Perez
2023-07
They got us in on the same day! He was our second opinion and didn’t do us wrong! Fixed our issue & had our air back to working! I would HIGHLY recommend them to anyone! Mr Keith was great with explaining everything to me and he was very knowledgeable of his trade. I’m very satisfied!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair
Ruta Hurt
2024-04
Superb sevice! Cody was very polite & kind. We appreciate how he explained the process of getting our unit to work & answered all our questions. He kindly made recommendations on how we can keep up with our HVAC's maintenance. Also, I was not expecting anyone to come out until Monday. I called for service Saturday evening & Cody contacted us first thing Sunday morning. Thank you Southern Air of LA!
Savannah Johnson (Nanna)
2024-02
Lucas was a great Technician, he explained everything to me and even did some price analysis for several options for us. I am Thankful for his service and his Help. He was very personable and professional. Definitely a Great Guy and I’m sure he is a Terrific Employee.Thanks Lucas and Southern Air 🏻
Rob Young
2024-04
The technician was prompt and very courteous, as well as extremely knowledgeable and experienced. He was clear in his description of the work to be done, as well as pricing. Unfortunately, the costs associated with the services I required were significantly higher than those of their competitors. I used someone else to get the work done.
Ken C
2024-02
The technicians came in and assured me the AC and Heating unit would be complete in one day. I was like good luck with that. My house is older and was going to be a tough one. But they came through and did and great job. Now I am waiting for them to come and finish my walls and put the door back in. I will post further and let you know if they come through with that as well.
Hugh
2024-05
Casey Ball & Brock Butts both did a great job. Arriving ahead of schedule they were patient, accommodating, proficient and thorough.
mr.copyright
2023-12
The tech was very courteous and informative. He was on the job quickly. We had other issues and he solved those quickly too. I would recommend southern air to anyone. If I have any other issues with plumbing or air I will definitely call southern air again.
Nicholas Tate
2024-03
Great, Service. Will use again!! Lucas did a great job explained his findings and gave us options to take care of the issues. He was thorough and knowledgeable great technician.
Linda Thomas
2024-03
My experiences thus far w/ the service from Southern Air has been nothing short of professional.The tech, Lelan was not only courteous & respectful, but didn’t mind troubleshooting to find out what was going on w/ my unit & very forthcoming w/ info & cost before proceeding! He was very knowledgeable & efficient in his work & a real personable guy which was welcoming!
AK Duncan
2024-05
Dustin has great communication skills along with knowledge of his job. It's always a pleasure to work with him!
Alaina Morel
2024-04
Hunter is very professional and personable. He helped me find a perfect fit for my home and my budget! He is a definite asset to Southern Air company ! Y’all should give that man a raise!
Jeff Wilson
2024-04
Landon was punctual and professional. He is knowledgeable and took his time making sure my heating system was working correctly. Thank you for your service.Services: Heating system repair, Heating system maintenance
Greg Funderburk
2024-04
Dru did fantastic. He was very corgile and diagnosed my problem quickly. He was also. Wry helpful in answering my questions about my unit and other A/C situations. He encouraged me to enroll into the Southern Air and Plumbing Mai finance program and I did. Nothing but great things to say about Southern Air and their man Dru Lasyone.
Douglas Lamb
2024-03
Servicer provided by Dustin was great--quickly analyzed our problem, provided a timely solution, and went beyond the normal service expected by re-arranging his schedule to get us back on line in minimum time. Dustin and Noah did an awesome job installing and checking to make sure every thing was working perfectly, left zero mess, and made the whole activity clearly professional. My personal thanks to the Whole Team at Southern Air.
Thea James
2024-02
Hello,I wanted to share my outstanding experience with Jessie Wigley from Southern Air of LA. Jessie proved to be highly knowledgeable and skilled, offering valuable insights. What truly set him apart was his honesty and patience.Unlike previous experiences with other plumbers, Jessie came equipped to thoroughly assess and address our issues. He not only fixed problems in multiple areas but also provided honest advice and best practices for the future. Jessie's exceptional service has made us committed fans, and we will ALWAYS REQUEST him.Thank you, Southern Air, for employing such competent and customer-focused individuals.Best regards,THEA
Stacy
2024-04
Cody did great job and was very patient with my parents. He even waited for me to drive home to discuss problems l. Would definitely ask for him again.Service: A/C system repair
Linda P
2023-12
I had a leak under my kitchen sink. I called Southern Air (I'm a first time customer) who sent a wonderful technician Trace, who was here within the hour. Today is Friday, so I was very concerned about having to wait the weekend. Trace had us fixed up quickly, even vacuumed and cleaned up the whole area. I'm very impressed and pleased! I'm a forever customer now. Thank You Southern Air.
Chase Morace
2024-02
Knowledgeable and was extremely friendly. Dustin got our system running better than ever. Very happy with the service and will be calling on Southern Air in the future for regular services and annual maintenance.
Sue Goff
2024-01
I am very pleased with Brennan and his work. I did let him get away without getting copies of paperwork to submit for my refund. Please furnish to me as soon as possible. Thank you and Merry Christmas to you.Sue Goff
| Monday | Open 24 hours |
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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