Walgreens

Rubén E B

2024-02

Jania and her colleague at the Pharmacy were helping me for 30 minutes to get a discount on a medication. They tried several times until it worked and they made me save a lot of money. Thank you so much for your help and for being so patient with me

Kierstin Tholen

2024-04

Always have great experiences here! I just had another pickup order and Nykeria was fabulous and helped me so quickly. The order was filled within 5 minutes of placing it online.

lio

2023-09

I usually don't have trouble picking up prescriptions here, however I called to confirm my prescription was being filled & was told it would take an hour, I called back two hours later and was told that they're 40 prescriptions behind and mine wasn't ready yet, which I completely understand, however after telling them I was having issues with my app and it wasn't telling me when my prescriptions were ready, I was spoken to in an extremely condescending and rude manner and felt quite frustrated after the call with how I was spoken to while I was sinply trying to troubleshoot my prescription notifications. Switching pharmacies at this point, I've used Walgreens for the past few years and have begun to notice a pattern of extreme rudeness & lack of concern for my prescriptions vital to my every day life.

NewOrleans Food Lover

2023-05

I do not know what is going on with the pharmacy. I was told that my prescription could not be filled by the person at the counter. What ?? So I called my insurance who told me that the prescription was ALREADY filled two days prior. I went back and asked about it. They said that the problem was recently corrected but could not tell my why they filled the prescription two days PRIOR to the issue. The last issue was they denied my prescription shampoo. They told me they could not fill it, because the order did not specify HOW TO WASH HAIR. They needed instructions on how to wash hair. Please watch any shampoo commercial to clear this up. I am taking my prescriptions elsewhere.

Taryn Alexander

2023-05

Pharmacy Hours are incorrect on the listing for this business. There are two different sections with conflicting info. This image was take 06/11/22 of the hours.

Daniel Wyssmann

2020-05

This is such a horrible pharmacy. So Rude. I had the flu, dropped off 1 prescription and had the doctor call in two more. As I handed the pharmacist my prescription, asked how long it would take and was told 2 hours. 2 hours later, called back, was told they’d never received my over the phone prescriptions and that I needed to present ID before filling the one I left in person (would have been nice to have been told that when I personally handed it off!) called the doctor, they assured me they sent it but would send again. Still didn’t get it. Called the doctor again, this time they personally called the pharmacy and read the prescriptions to them. When I called back an hour later I was told I didn’t have an account at the pharmacy and I had no prescriptions waiting. After back and forth with the doctor and pharmacy (all while sick as a dog), they finally get all the prescriptions in. Get a phone call 4 HOURS LATER saying my prescriptions are ready. Call and speak to a pharmacist to be sure. She says “yeah they ready” and hangs up on me. Walk to the pharmacy and guess what THEY AREN’T READY! I live close to here but the convenience is totally not worth how rude, unhelpful, and lazy this pharmacy staff is. Isn’t my first time with a bad experience. Go somewhere ANYWHERE else.

Bri Chivatero

2021-05

Pharmacy Review: I am bewildered by their lack of ability. I brought in a prescription one day, they took the paper to check and see if they had it in stock, came back to tell me they didn't have it, and then realized they had lost the paper somewhere along the way. The pharmacy area is approximately 100 sq ft. I have no idea how they lost it. I ended up having to call my doctor and have them call the prescription in to a different pharmacy.Store Review: The only reason this Walgreens gets 2 stars instead of 1 is because they do sometimes have decently nice cashiers and it's pretty convenient to be able to walk here from work, despite the overall awful experiences I've had actually succeeding in my missions here. I definitely wouldn't go out of my way to come here, ever.

Colin Murphy

2021-05

I am more than pleased with the pharmacist who helped me this evening! She went above and beyond to help get my daughter’s prescription changed from a liquid that would have made her sick for weeks to a pill form. She called the clinic and persisted when they had not called back and then closed, to help get this corrected. She was just as helpful with others who didn’t quite have the right documents or needed questions answered. She was a gem.

Erik Macks

2022-05

While in the store, I was told I needed to schedule a flu appointment online. OK... Went home and scheduled an appointment for my son, wife, and myself. I got an e-mial confirmations for all of them. But when we walked into the store at my scheduled time, the pharmacy was closed. WTH... Oh, they are closed on the weekend, but no one knows how to tell corporate or their online services to update the online schedule. They also failed to mention this little fact to me when they told me to schedule online.

Andreas

2023-09

The pharmacy mislabeled the prescription. The pharmacist was rude and put the blame on me. Horrible customer service. Mislabeling prescription boxes is dangerous.

julie Landry

2022-05

I took an elderly disabled client fpr her flu shot appt. We were on time. We checked in and were told to have a seat. We waited for 45 minutes. We were told we would wait a fee minutes. Each time I inquired I was told it would be a few minutes. I asked if the computer being doe. Would affect the shot and was told no. I asked if we could have the forms to fill out and was told to wait a few minutes..After 45 minutes of that we spoke with manager computer's were down. We left

Sean Brazeel

2019-05

I have been shopping and getting my prescriptions here for about a year and a half now, and I am happy with the service I have received. Sometimes I feel terrible for the people who work here because I have witnessed many instances of customers’ verbal abuse directed at the staff. On many occasions I have seen customers rush into the store and demand the cashier’s attention when said cashier has a long line of people and is in the process of doing his job. I’ve seen people become enraged when the cashier takes about 15 seconds to respond. The 5 star rating is for the people who work here, not the rude, entitled customers.by the by, if your Rx is not ready because of user error (failure to follow instructions for use of text-messaging feature, Walgreens app), yelling at the pharmacy staff is a exercise in futility.

Makiyah Murray

2022-05

Plan on spending a considerable amount of time waiting for your flu shot. 45 minutes after my SCHEDULED appointment I was asked to fill out paperwork and then still a 20 minute wait. I don’t recommend! Just go to your dr or CVS!

Richard Pickman

2021-05

The worst experience I've EVER had a pharmacy. After scheduling a vaccine, I go in and they say they can't fulfill it and need to get a prescription despite getting the same vaccine at other Walgreens without needing one in the past. When I get the prescription sent from my GP they say it's the wrong one and I have to go back and forth with my GP until eventually they say it's the right one and they misspoke. When I schedule it and go in they then inform that despite the website saying they had it in stock they actually didn't and I needed to wait 3 more days. Then when they finally get it and I go to get the shot they say they can't give it me! No reason given just "computer says no" despite online it saying there allowed to and people on three other calls saying they! They don't try to help or give me any other info about how I can get the vaccine besides "go to someone else". They don't seem to know there own rules, they don't know there own policies and the worse thing is they don't seem to care!

Robert Riggs

2019-05

I had to return 3 times to pick up a single prescription. Plenty of attitude like I am the problem. I feel I was poorly responded to. They are either inadequately staffed or incompetent. Either way, it results in poor customer service. Their poor rating on Google is completely justified. Get your prescriptions elsewhere.

nunya bizz

2019-05

Made a purchase not 2 long ago and got cash back on that purchase.I received a counterfeit bill from this location and absolute hell when I tried to use it.Called the 1-800 number and was told I would get a call back that never happened.When I called to find out y..automation voice said I missed the call which was a lie.Apparently the cashiers here dont verify the authenticity of the money they receive.Nice place.

Lan Le

2018-05

My prescription was supposed to be ready 24-48 hours after my doctor had to send the prescription 3 times. It’s been five weeks, and I still have not gotten my medication, even after switching locations from another Walgreens.

SheWill Kismanuts

2022-05

So these people claim theres a hiring insane crisis and no one wants to work but someone apply there and gets denied make it make sense. Like what normal human would even work there if they already had experience or quit in the past? Other than a weird old person who probably can barely walk and have decades of experience but all workers literally do is stand there a ring up stuff? How does anyone not have qualifications on a first come first serve basis for that? Someone who ACTUALLY wants to work?

Susan Johnston

2017-05

Big mistake ! I transferred my prescriptions IN PERSON to this pharmacy because it was close to my house. When I went to have a prescription filled, they were totally confused. I went back twice more & they were still clueless. Needless to say I'm back atmy original pharmacy where they are NOT inept.Beware of this pharmacy!

Denise Bayraktar

2018-05

No wonder why the railings for this location are so low!Merchandise misplaced therefore the prices are misinforming followed by a bad attitude of a rude sales representative at the register.I went to the Rite Aid close by - perfect!Prefer to spend my $$ there.

A Stockton

2018-05

This locations hours of operation are ideal for someone that ends up doing most shopping late at night. Unfortunately, I was informed that as of 10/18/17, there will be NO 24 hr Walgreens in the city of New Orleans.

linzy sides

2020-05

Horrible customer service from the pharmacist and the assistant. Waited for almost 2 hours for a quick and easy prescription.Would not recommend this pharmacy, highly unprofessional.

Emily Katsiff

2021-05

Awful pharmacy. They used to be pretty good. Currently waiting for a script my dr escribed days ago that the assistant is claiming they never received despite the fact that my on my doctors end it shows that they not only received my prescription but also accepted it.

Chance Raymond

2016-05

Waited over an hour for a simple prescription. Went to ask what was wrong and they told me they couldn't even fill it. Do not rely on this pharmacy.

M G

2023-05

Terrible customer service- I checked out and then realized I had not received the sale price for an item ($4/off) and when I went back to ask the woman about it, she very rudely said “well I don’t know what to tell you”, turned around and walked off.

katherine kaiser

2022-05

I made an appointment online for a meningitis booster and after waiting in line for 20 minutes I got up to the counter only for the employee to tell me they don't have meningitis boosters....what???

Joshua Alston

2021-05

Worst customer service I’ve ever experienced from a pharmacy! I’ve visited 5 times and have had 5 bad experiences

John Broussard

2014-05

Convenient indeed! However they lack some things (not many though) that you might find at a full-sized convenience store, particular condiments for instance.I do not know the quality of the pharmacy.

Jon

2021-05

Pharmacy hours:Mon - Fri 9am – 9pm*Sat 9am – 6pm*Sun10am – 6pm**Pharmacy closed 1:30 - 2pm for meal break

Linda Daume

2017-05

Pharmacy Dept. has now even upset my doctor. It took several days to clear up the confusion. ...and this is not the first time!