4.3 (548)
3018 Holiday Dr, New Orleans, LA 70131
(504) 392-0956
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
blitzjuggernaut i
2024-05
I love this location, they are always so friendly and kind. The staff is quick to help, inform, and get you anything you need. I love the little grab bags I can buy to donate to shelter dogs with.
Chelsey Lawles
2023-12
The employee that checked me out was really nice and helpful. When I mentioned I could only find one of the item I needed, she checked to see what their on hand was and corrected it. She also let me know when to expect more in. This was all without me needing to question it. Great customer service.
Cionne Murray
2024-04
How you open when you want, yet it's 9am. Set out here till 9. And still had to go elsewhere 🤦
Walter Bradix IV
2024-01
A pleasant, helpful and genuine experience. Amy was excellent from greeting to farewell and I’m happy and very appreciative.
Edward Bourgeois
2024-04
Friendly, helpful staff. Good selection of aquarium plants.
Orlando Caside
2023-11
They're selling plastic bags for $ 0.10 cents.I went to get the birds feed yesterday, 2 lbs bag size. I asked to baggage for me. And he said read the policy on the counter.Sure. $ 0.10 cents.
ReShonda Allen
2024-01
I was told I couldn’t take the basket outside the store, so I had to carry a 34lb bag of food to my car! Once I get the bag of food in my car, they have a lady pushing a basket outside the store, heading to her car. The lady literally stopped me at the door and told me I had to carry it and leave the basket inside.
Donald Birdlow
2024-03
Nice store to go to very nice employees help you with your animals.
Kimberly Harkless
2024-01
Easy to find what I needed for my pet. Staff very friendly.
Cristina 4 Eva
2022-05
Great customer service all the way around and all staff are very attentive and helpful. Grooming staff are terrific. I only trust them to take care of my pet's needs.
Kimberly Robertson
2023-08
My Oscar’s are healthy and good quality of fish. All 3 fishes enjoy their new environment. I brought the whole setup from the Harvey store. Staff is awesome with great customer service,I definitely recommend this store .
Walter Johnson Jr
2024-03
The staff is very helpful and always willing to help you find what you are looking for
Irwin Johnson
2023-07
This was my first time, bringing my dog over to Petco upon having a conversation with the groomer I was comfortable with it. It was every decision that he had me and after that the haircut and the groom was great. The only thing that was lacking was the dog smell after bathing wasn’t perfume.
HighwayToATrackhawk
2020-05
Great service, very helpful. The guy who helped me out was all over the store greeted me at the doorHelped fine the best shampoo and foodThen he checked me outAnd there pet food policy is awesome
Lorne Watts
2024-02
Very small section on aquarium decor at this location
Luis Atilano
2023-09
Kat was a great groomer i brought in my dog peaches explained to her what i wanted she delivered super friendly groomer professional as well peaches came out great everything was perfect!!
Brittany Villarreal
2023-11
I also enjoy stopping in for my animals.I was not too thrilled that they do not honor their curbside pickup when I actually needed it.
Tangi Johnson
2023-11
Had to find someone to check me out. Prices are getting out of hand. This particular location is messy and disorganized.
Kimberly Mowbray
2023-05
Staff are always very friendly and helpful. Went in looking for something for pain for one of my furbabies but they, at the time, only had two options to choose from. Cashier however gave me advice to help best choose which one would be best suited for my girls needs. Great experience!
Dohlan Brown
2019-05
I loved all the animals there, but the terrariums were filled with feces.
Yvette Ponthier
2021-05
Steven did a great job grooming my Yorkshire Terrier! She looks beautiful! Thank you!
Andre LeBlanc - #OVERCOMERS
2023-05
The kid who assisted us with trying to adopt a pet for our 4 year old grandkid was phenomenal. He was extremely knowledgeable about each pet and its needs. Unfortunately, we didn't buy anything because of our grandkid's fear but the experience was phenomenal.
Anndrea Cruz
2022-05
I’m very grateful for the staff the works here and the wholesome puppy food sold here. I was worried because my dog had the runs… A worker suggested canned pumpkin and beef bison which resolved the issue within a few hours. Also my dog barks a lot and the staff is always calm and comforting which helps me be calm as well as talk her through her fears. A pleasure to do business with this company.
Andrea Wall
2023-05
After adopting 2 kittens, my granddaughter and I went to get supplies. The staff was pleasant and helpful but there were no baskets for customer use. I was disappointed with the amount of merchandise in the aisles and the selection.
Will Monson
2023-05
Super friendly staff but was expecting more animals to be working. Seriously that hamster just sat there starting at me when I asked it where the chew toys were. I had to ask the human for help and they are not pets. I know I read laws.
Agustin G
2022-05
I made online a grooming appointment for my 2 dogs. The store opens at 9 so I made the appointment for 9. Shortly after I got a text saying that my appointment had been changed to 8. I showed up at 8 with my dogs and, as I expected, the store was close as its supposed to open at 9. Nonetheless I kept on knocking on the door but there was no one inside and the lights were off. After waiting 30 minutes I called the store with the intent of leaving a voice mail and asking to reschedule. To my surprise someone answered and told me she could not take my dogs because we were late. I tried to explain that we had been waiting for 30 mins. She said I should have called. How am I supposed to know that if the store is closed I should call to ask someone to let me in? She offered to come out to talk with me but she would not accept the dogs. Why would I want to talk with her? I later called and asked for the manager. Some guy claimed to be the manager and he was argumentative, confrontational, antagonistic and adversarial. I said some things I shouldn't have said but his attitude was rude and confrontational from the moment he answered the phone.They arbitrarily and unilaterally change the time of my appointment. You arrive to the store on time and its closed. Somehow you are supposed to know to call the store and get someone to let you in. Then they refuse to take my dogs and have an attitude about it.I've been a loyal petco customer for 20 years. I am taking my business somewhere else
Thomas Werts
2019-05
Although the faces in our local store change faster than Louisiana weather, what doesn't change is the high standard customer serviceSo I'm in the store trying not to look lost.My wife changed the dog food and i couldn't remember the new brand.The manager went in the back and not only looked up our last purchase but returned carrying it. The 50lbs bag was as big as she was.They are always just helpful like that
Barry Miller
2019-05
Everything you can imagine for the pets in our lives.Yes, bring them along on a leash.My Leo the Wonder Dog comes here for nail grooming. They offer a full range of grooming services. My dog was happy to have been pampered by Dave. The friendly staff even offered dog treat taste samples to my Leo. Plenty of beautiful animals to see in the store. Huge parking lot out there.
Keith Bordlee
2019-05
Very small place.. cramped I couldn't even fit a buggy down the isle in the fish department. It was bad. They only had one of the tanks I wanted. Seems like they had a couple of fish that managed to breed in the tank. Several dead fish in their tanks. No one working to attempt to fix it. Just seems to me like they either didn't have a person in the fish area or they just didn't care about it.
Jameka Powell
2023-07
Petco has been taking of my needs for mom's new fur baby. My only issue is they don't groom cats
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population