Sonic Drive-In

Matthew Vu

2023-05

I’m going to keep giving this place a one star until they fire that white lady that keeps rejecting my coupon. I got this from Neville and expect for them to honor this coupon.

Judy Taylor

2023-06

The staff at this Sonic location are definitely unfriendly, and pretty downright rude!!! I had to repeat a question through the speaker as I thought they didn’t hear me. Then the employee “yelled” back the answer as if I was disturbing her. When the carhop brought my order, I thanked her and tipped her over 18%, without her saying one word!! That’s right….no thank you, appreciate you, come back and see us, etc.The owner or manager needs to counsel their staff on manners, respect, decency, etc. This Sonic location already has a poor review score, and if management doesn’t correct this problem, I can foresee major business problems in the near future!!

Andrew Shaver

2024-03

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Jami Johnson

2023-05

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Hexidecimal

2023-07

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Shannon Schmitz

2024-04

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Ron Berry

2023-08

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Tasha Pack

2023-05

So slow at the drive thru! You could barely understand the lady taking the order and what you could understand was completely rude! She acted like we was a bother to her..🙄..Food was good though…when we finally got it!

Tamiah Green

2021-05

I normally don’t do reviews but after tonight I feel like I have to. I love going to this sonic and every time I go I always seem to get the same server. I’m not really sure of his name I’m not sure if it’s Tobias or what. This young gentleman is always so kind to me, generous, and patient when I’m ordering. I don’t ever feel rushed off the microphone. I literally pass the sonic by my house to go to this one. The customer service is amazing. The workers are amazing. I highly recommend this Sonic compared to the other ones.

Isaac Porter

2022-05

This place used to be good, but they don't train their new employees at all.Took 6 minutes to place an order for a drink and a shake, 8 minutes to make, and finally on top of the shake filling a third of the cup and being unblended, I don't even get the drink until I ask 3 times for it, to which he hands me the drink he made 10min ago in a broken cup that exploded in my car. Go figure.I'd literally rather drive to Sterlington than go here again.

Danyell

2023-07

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Kristi Levie

2022-05

This is the sorriest location in town. For the past couple times no one didn't answer me. The first time I went through the drive thru and waited 5 minutes and said "hello" no one answered and then waited a few more minutes and no one still answered so I left. The second time I went to one of their stalls and hit the button and waited at least 5 minutes and no one answered me and the person who was next to me hit their button after I hit mine and that other person got answered immediately so I just left again. I do NOT recommend this location to anyone after this experience.

Mauricia Miller

2021-05

My experience with this Sonic. I did a call ahead and came within 10 minutes. No one was in the parking lot when I made it. It took 25 minutes after I made it and selected my stall number. Then 3 vehicles pulled in and waited 10 minutes. Then they called to see how long it was going to take. The woman for a attitude. Then the vehicles drove off. More vehicles pulled in and got there order before I did. I ordered 2 hotdogs and 2 large drinks. I will not be coming back to this one at all. Poor customer service. Chilli was no fit to be eaten. Then the carhop didn’t bring the drinks with my order and stayed in the 10 minutes before she came back with the food!

Brent Micah

2017-05

Let it be known that Kizzy is an excellent team member of Sonic. She was dynamic. If I was an owner of a business or restaurant, I would want this lady to work for me. Her team spirit was amazing. She took our order in a wonderful professional manner but with a wonderful hospitality. She made this Sonic shine by her spirit and kindness. She made our simple dining experience as classy as any high end dining restaurant.

Sarah Gray

2023-05

I got the chicken strip dinner and the gravy was practically water. No flavor, super watery. My drink was thicker than the gravy.

Tyler Farris

2022-05

Had a bad experience. Ordered in the app. They didnt bring part of the order then were kinda rude when i asked for the missing toaster. Then they brought me possibly the worst toaster ive ever had. Bad start to our familys vacation day.

Malcolm Smith III

2022-05

The absolute slowest I've ever gotten just 2 rte 44 drinks from any sonic ever. Do yourself a favor and don't stop here, or you will wait forever! It shouldn't take 18 minutes to get 2 drinks, while workers inside are just playing on their phones.

Deb Braswell

2022-05

SO RUDE!!! Put coke in iced vanilla coffee.Order taker acted like she couldn't hear my order. SONIC is usually cordial and get the order right. Not this place.

Diana Grere

2018-05

So far it hasn't been too bad of an experience. I like the one further down 165 South they are more polite a little dense at times but polite. The others act like there doing you a favor by working wow customer service people.

Alice Wonder

2023-05

The order was wrong and I had to repeat the order several times. Ordered Cheddar peppers and when I got home and looked in the bag there were cheesesticks. I will not go there again.

Trey Stewart

2023-05

Real life didn't have a very big order was in the drive thru apparently the people in front of us had larger order they brought our food out to us second in line that is great service you ask me

Elizabeth Bailey

2021-05

We ate here today and I must say it was the BEST Sonic we have had in forever. Our food was hot, fresh, and our order was correct! Excellent and quick customer service. ⭐⭐⭐⭐⭐

Nathanael Medlin

2018-05

I ordered a #1 with a Sprite and tots. Not difficult, right? The lady who took my order spoke over me before I could even get it out to her asking other questions. I put in my order and waiting in the drive through for 15 minutes. When I *finally* got to the window, she asked if I had a BLT. I told her, "No, I had a #1" and the same woman who took my order said, "Well I don't have your order." She acted as if I had done something wrong. Instead of getting it, she cocked her hip and told me that they didn't have it. No apologies, no, "oh let me get that for you." Just arrogance. I will NEVER come to this location and I will tell all of my family/friends to avoid this Sonic.

Pamela Roy

2019-05

This is one of the nicer Sonic's in NELA. What really sets it apart - aside from it being newer & very well kept- is the staff. Somehow they have managed to hire some super efficient, friendly, competant people! This is our favorite Sonic.The drinks always have a decent ratio of ice to beverage & the food never looks thrown together. All the desserts we have ordered have come out looking like the pictures, which is not an easy feat in the summer here!

Candie Dyess

2019-05

Had 2 separate orders and they had no issues keeping track of the orders. Everything came out perfectly wrapped and the burger I got was amazing. I will definitely come back again.

Dorothy Green

2019-05

After an exhausting day in the heat, I decided to stop by to purchase a slush. To my surprise, I remove the top only to find that my slush contained a roach. I am sure you can understand my disgust and disappointment. This message is not to gain a refund or a replacement but to enlighten you of very poor housekeeping at your store. Sanitation is important and should not be taken lightly. Please use this as a learning and training experience for your employees at this location and all other locations.

Trisha Tanksley

2019-05

My food was out immediately and it was hot and fresh the way it's supposed to be unlike the sonic in crossett Ar. I ordered a #1 with a strawberry cream slush and it was outstanding!

Fred Wright

2020-05

I love Sonic drive in. There food here is always fresh and hot and the service is impeccable. The hops are so friendly courteous that I can't help but enjoy every visit

Brad Moore

2022-05

I get my breakfast from here every other morning. I use the app for the 1/2 drinks and it's usually pretty quick and hot.

Rebecca Mixon

2023-05

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