4.3 (995)
4429 Pecanland Mall Dr, Monroe, LA 71203
(318) 325-7125
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Graceof God
2024-04
I bought these lovelies from Pet Smart. With pet stores you have to keep in mind you buy "as is" & "at your own risk" ... Do your research and know the animal you are purchasing. Most people only know what they read online or what the pamphlet says, which both can be wrong. Do not expect clerks to do your homework for you basically.My crested gecko weighed 3 grams & wasn't eating. If I had not been knowledgeable enough to monitor him to start with, then able to address his eating issue he'd have died.I have to give Pet Smart credit for giving a good 14 days to return in case of illness or death. Be cautious when pet stores only give 24 hours.
Frances Lary
2024-03
The groomer I booked with called out, but thankfully Katlyn A. was very kind and squeezed Olive in last minute. She did an awesome job grooming and getting her to smell so good! I’ll be booking with petsmart and her specifically again!
Robert Atkins
2023-08
Got my fish tank from here and then got all my chemicals and fish. Not everybody knows everything about what you're looking for but they can seem to find someone in the store to call over and help you out and give you the advice that you're looking for. Another thing I really like about this store is they are not super expensive. You can go in here and find just regular prices on your pet stuff without having to overpay them because it is a niche hobby. Recommend this store to anyone like me who's getting into an aquarium in their house and they just want to have a beautiful seascape to look at without having to break the bank.
Anonna Mouse
2024-03
I went in here looking to see if they had any budgies. I found some budgies and other birds. I had to leave the store. Those poor birds are in horrible shape. Their wings are absolutely BUTCHERED. There is no need to cut them the way they're cut. Please don't buy birds here. Don't ever let anyone clip wings like this. This is my budgie with her wings freshly clipped. This is what they should look like!!! My girl did not come from PetSmart and neither will any future birds I get.
Alexandra Noel
2023-11
My pup, Stella, is a rescue and has a hard time meeting new people sometimes and isn’t very trusting. Macey has taken care of her nails for the past few times and has done an outstanding job with her. They’re never too short and Stella isn’t shaken up and terrified after her visits. Photo of Stella for cuteness and reference is attached.
Rhoshandra Brown
2024-05
Love it here, very cheap, professional and always does an awesome job with my Lady!
Sadie Leporati
2022-05
I am so glad I switched groomers and started bringing my baby here. Maecy does her grooming and I just brought my mother-in-law’s dog to be groomed by her, too. She did an amazing job as expected. They really love your babies and treat them like their own. They be sure to go over every detail about your dog’s health and how you want them groomed. They’re so personable and i am SO glad i finally have a reliable groomer around here.
David Fendley
2023-08
I got to use his floaty harness. See pictures from a pool. The manager at this store went out of her way to help me. Went in the back and found what I came for.
Pati Gulat
2023-12
Excellent customer service from Tim. I had a hard time finding what I needed, so he took me all around the store. I just got a tiny Shih Tzu puppy and he even suggested a tube sock for a sweater for her since y'all didn't have a sweater small enough. He deserves a raise. ☺️😉
Antoinette
2021-05
The little guy with glasses there is very helpful. They carry KMR for my cat and I dont have to go all over town looking for it. Love the Cat beds and toys. I'm a regular here lol
Heather Pontruff
2024-04
The cashier was salty. Told us she'd love to work where we do if this is what we always spend on our pets.
Carolyn Wilson
2024-04
Was able to get what I needed. The staff was friendly and courteous.
Mysh's Finest
2022-05
Everything you are looking for, this place has. I went to look for doggy shampoo and found some fun items for my dogs for my upcoming wedding. They've got a huge selection in every department. I definitely recommend this place if you need friendly and helpful employees to find the perfect thing for your pets.
John Knoles
2024-03
Waited on employs to stop talking to each other for about 5 min then had a smart attitude when I told them what fish I would like
John Grathwohl
2024-04
Outstanding pet store. Excellent salon for your furry pet. Great selection and prices. Always helpful and friendly staff
Tanisha Smith
2023-05
The atmosphere was amazing even the customers were friendly. The prices were great and the assistance I recieved was impressive. I will definitely be going back for all of my pet needs.
William Paschal
2020-05
Friendly workers who are happy to help. Only negative for me was there were some dead fish in a few tanks which kept me from buying a few more fish. I'm happy as I wait to release our new fish into their home.
Vivian Webb Webb
2023-08
The first time I took my mom's dog "Rocket" into the store this team did an outstanding job. So, I decided to take him back for a wash and nail trim. When my mom picked him up, it seemed like he had not been bathed, just sprayed with something. I called to speak to someone about it, I was placed on hold and no one ever came back to the phone. I had high hopes for this to be a lasting relationship. Oh well, be careful with this store.
Amber Porter (SnoAngel92)
2023-09
My friend, her 6yr old daughter, their 3yr old American Pit Bull, and myself all went on this trip. This visit was to purchase a fish tank and some pet fish for my friend's daughter's birthday. We all enjoyed our visit, even the dog 🐕! They had many choices of fish tanks and fish to choose from. Her daughter chose the neon fish that actually glow!!
Precious Houston- White
2024-02
Good prices and great customer service at the register.
Kate
2024-04
As always, PetSmart is friendly, and I can always find what I need for my fur babies
Matt Thompson
2023-05
Lines are always 4-6 deep on average. I only come here when the local pet ship is out of a fish product I use. Sometimes even 10 deep one cashier all the time not the managers fault.. its corporate for not allowing enough hours.. greedy.. normally wouldn't shop here.
Rose Searcy
2024-01
I kind of cat food that I get that had it in a 15 and a half pound bag and it was way cheaper than at the Vets
Sarah Daniels
2024-04
Awesome customer service and wonderful products
Adrianne Hudson
2021-05
Love any place where I can randomly interact with all kinds of animals. Knowledgeable staff also. Helped me learn to set up my new tank.
Brennan Remington
2023-05
I bought my guinea pig from this location and the employees were excellent in helping me make sure I had everything I needed. My card had an issue and I had to call my bank, and the manager was very understanding and patient with me as I called to fix the error. Great service!
A Briggs
2024-02
I wish the company would lower prices of beds.
Derica Renise
2022-05
The lady in the grooming salon did an amazing job and they had an amazing special going on for the holidays I’m so glad I made time while I was in town
Angela Basey
2023-05
For a small store it's very clean and the animals look to be well taken care of. We went just so my daughter could look at the animals and I was happy to see healthy happy animals. 😊Also the employees were very friendly I got a welcome in and a see you next time ❤ which is nice
kimmi jones
2024-01
Good atmosphere, didn't find what I was looking for.
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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