50 Fathoms Pet Shop

4.5 (899)

4426 Trenton St, Metairie, LA 70006
(504) 888-2626
m.facebook.com

Claimed
Tropical fish store
Pet store

From the business

  • Small business

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Bryn Creager

2024-05

Definitely take your business elsewhere. Unfortunately this store is rather depressing. Cages unkept, animals looking ill, overcrowding, improper enclosures. If that’s not enough to take your business elsewhere here is a picture of ultimately caused me to walk out the door.

Tony Powers

2024-03

Best pet store in the New Orleans area. We drive 30 miles to get to them. They have been incredibly helpful and informative. Any issues we had, they resolved and then some. I cannot thank Cassie, Nick, and Tori enough for their help getting us set up for our Asian Water Monitor. They truly care about the animals and the owners. They absolutely deserve the support of us pet owners. Thank you for your help. We will 100% be back for more.

Kent Shuff

2024-05

We visited yesterday for the very first time to get some fish for our courtyard pond. Cassie took care of us and you could not have asked for a more pleasant, courteous and knowledgeable person. We were a small sale, but she gave us the attention as if we were spending thousands! I highly recommend this fantastic independent store. Thank you!!!

Preston Kirkendall

2024-04

Incredibly friendly and knowledgeable! Their service goes above and beyond. I highly encourage you to check this place out, even if you just want to go look. I could spend (and have spent) hours here looking at all of their beautiful animals

Jennifer Michele

2023-06

I searched for a couple of weeks for a baby Hedgehog. Calling breeders and pet stores. Finally found some at 50 Fathoms Pet Store. The day we went it was storming and we drove from BR just to get our new furbaby. The staff were friendly. All the animals looked well cared for. They were knowledgeable not just about supplies but also the temperament of the Hedgehog and assisted us in picking out our Orlagh Millicent. She is super sweet, so cute and has a big personality. So glad we decided to take the drive.5/25/23 - update on our sweet Hedgehog. She had 4 babies. What a surpise. Unbeknownst to us, she must have just gotten pregnant right before we adopted her. Momma and babies are doing well.

Millicent Schmidt

2024-03

We got our bearded dragon there. They helped us out so much because we didn't know near enough about having a reptile. All their recommendations have been spot on. Incredibly knowledgeable and caring staff/family.

Damascus Pope I

2023-10

Love this place. Been a fan since veterans location. I use to catch a ride from 9th ward by bus or car in high school just to talk to owner.( before internet.). Now I'm older n driving and grew larger like they have. So i bring my daughter who loves snakes like daddy. She learns from a other young female behind the counter who teach her. The people here have so much knowledge and love of reptiles.

Shante Little

2023-09

I love 50 Fathoms! They always have everything I need and the staff is very helpful. Krysta helped me get set up for my first snake today - she was so knowledgeable and friendly, I learned a lot from her. I have an aquatic turtle that I also purchased from 50 Fathoms last year, and she’s doing great - hands down, one of my favorite shops!

Ectospasm

2024-03

While I come here regularly since they’re the only place anywhere near me with pinky mice for my snake, I’m extremely disappointed in the containment and health of their animals. I’ve purchased two pets from them which died within a month due to predetermined medical conditions that they failed to ever mention to me or my partner. The lizard we bought had kidney failure which went unnoticed until the week before it died, at which point it was too late, and the bunny we purchased died in less than 2 weeks for no quantifiable reason. None of our other pets have ever had such issues, but seeing as how they contain all their animals either in the open with several other animals or stuffed in a small box barely the animal’s length, I’m not entirely surprised. Either find better breeders or stop selling sick animals, I’ve had several friends mention similar happenings to me as well. Y’all need to do better, this is heartbreaking and disgusting.EDIT: A week after posting this review, the main vet called me and asked me the issues. After explaining, he responded by saying he tells ALL his clients that they're not allowed in the euthanizing room, not because of medical concerns like he claimed, but because he personally believes the owner would rather sit outside and be spared the image of their beloved pet passing on. I have never been angrier, and even 3 months later I'm still livid. DO NOT come here if your pet is severely ill, as they will neither put in the effort to make them better nor will they make their end a happy one. He took away the only thing that brought me happiness, Benji the leopard gecko and my certified Emotional Support Animal, and claimed he knew what I needed better than I could. It makes me sick to this day, and I still cry regularly over his egregious oversight...

Brian Augustine

2024-05

Always a fun time going here. They have everything from Exotic animals to exotic animal care . Mikey , Nick , Cassie and the staff are always amazing and helpful 😎

Skyler Mark

2024-01

I’m really never ever one to write a review. I was so excited to go here to buy rats for my boa and look at their animals, but I was so disappointed to see the state most of the animals were kept in. Some enclosures & tanks looked fantastic, and they had a wonderful variety of reptiles & fish. But, most of the animals were kept in enclosures that were dirty, crowded, WAY too small, and designed with seemingly no concern for some animals’ health or mental well-being. I am astonished that the owners & employees think it’s acceptable to keep living beings in the conditions that they’re in. I was just going to push this aside mentally but what set me over the edge was seeing their sweet, intelligent conures kept in tiny individual boxes with one perch, extremely dirty windows, and no toys or enrichment whatsoever. As someone who works as a zookeeper and cares for birds daily, this is appalling. Every one of the conures there clearly has behavioral issues due to improper conditions. It broke my heart to leave them there. Every one of them was exhibiting compulsive neurotic behaviors. I promise you those birds are completely mentally stunted and will need lots of patience and emotional healing if they’re purchased. Green cheeks are one of my favorite birds, and to see them like this left me feeling so upset. I don’t think I’ll ever be coming back if that’s how the animals are treated.

shelley dennison

2024-03

Beware they sell sick animals. I've taken in many of there rabbits that people have surrendered because they were sick or have had developed issues. I've had several people tell me they have had many pets die within weeks of getting them rabbits mostly.

Joshua Grippo

2023-05

This was my third pet store of the day. I am very glad I went. Fantastic suggestions and information. Great stock and prices.

vera hendriks

2023-05

Bought a beautiful blue Lucy from here and the staff were knowledgeable and friendly, could not of asked for a better snake experience. I can’t wait to continue shopping there for my new little guy!

Vannessa Flory

2019-05

This is possibly the best pet store I have walked into ever. All the animals are immaculately kept. They have just about any hobby animal you could want fish, boas, pythons, beardies, a blue tongue skink, tarantulas, scorpions, by far my favorites were the Mbu puffer in his display tank and the huge fat tegu(he's freakin gorgeous condition) i will be back...probably to buy a few things....because what apartment is complete without a big fat lizard running the joint? Feeders here are also super affordable and Mike was mega helpful teaching me.about the ball pythons who i know nothing about. I also watched him talk a guy through fixing his water values on his tank so his fish stop dying great folks here

Telyameka Burl

2024-03

I come here a lot to get my pet bearded dragon need all the time very friendly and they are willing to help with all your needs and questions

James Demoruelle

2024-03

Wonderful selection of reptiles birds and of course many kinds of fish. Staff are very friendly and I believe it's locally owned.

Jenn Kerwin

2021-05

We went here from the Northshore to purchase a hedge hog. They had a few to choose from. We chose our beautiful Piper! The ppl are friendly, helpful and the prices were very reasonable for hedge hogs! I shopped around on the Northshore and they wanted $200 for a hedge hog. Here at 50 Fathoms they were $160 each. We got Piper for the kids bday gift. We love her already!!!! ♥️

Riley Saele

2021-05

This place was awesome, went here just to see what was there and left with at least 130 dollars in cork bark, but the guy cut me a deal and gave it to me for 80 bucks. 100% reccomend if into exotic reptiles/amphibians/fish

Elizabeth Hoselle

2023-12

A year ago, I was a young, naive bearded dragon enthusiast, and I step into this shop. Customer service was underwhelming. The staff member helped me pick out an adult beardie and get “all of the necessary items” for his enclosure (totaling $800+). Get this… the tank was 30-35 gallons. The minimum tank size is said to be 120 gallons for an adult. Another thing, the staff told me that one mercury light would be fine. Well, that’s also incorrect. So I left this store with a sweet bearded dragon later diagnosed with atadenovirus, inadequate lighting, and tank size. Sadly this worker had dragons of their own. Thankfully, I ordered all the right items for his enclosure and made a vet appt.Note for store: please ensure you clean your tanks after each reptile to prevent the spread of viruses. Please disclose factual information about their risks and needs to new owners and educate your employees.For customers: I wish I would have bought everything (except the dragon) online because they are so overpriced at this pet shop. Once you have an enclosure and go to adopt, don’t be surprised if the pet has health issues.

JoAnne Mo

2022-05

Really a full service pet store, Rabbits, birds, reptiles and usually tortoises. The big guy is sold! Very interesting to see all these creatures!

McGorgeous

2020-05

So, we only went to check it out and ended up leaving with a Dwarf Bunny! The employees there were very knowledgeable and so helpful. I cant stress that enough. I'm so happy with my new fur baby. The shop was clean, and seemed to be well stocked with supplies. Be sure to stop by.

Tammy (TJ)

2023-06

Awesome selection. Super friendly staff!!!

ltrauth

2022-05

Went and spent a lot of money on African chiclids. One of them had ick and infected my whole tank killing almost all of them.… called them the next day and they have no warranty. DO NOT RECOMMEND BUYING FISH FROM THESE PEOPLE!!!!!

maria mejia

2023-11

The employees here are so kind and caring. They always help me when I have questions or concerns. Having exotic pets this is the place to get everything you need for them.

Tiffany Lapuh-Bosland

2024-03

Fantastic store. Friendly staff. Huge variety of fish & supplies.

Randal D. Smith (Dirty Smith)

2024-04

Great Local Fish Store in N.O. !! Great staff and a wonderful selection of fish.

Jugs Bunny

2023-07

Impressive place to buy fish/reptiles, but wouldn’t recommend purchasing small mammals/rodents/birds as they’re not kept in properly suited environments… purchased a bunny advertised as “dwarf” but am not 100% convinced it is a mini Rex based off ears/sizeAlso has ear mites that need to be treated immediately😞 which I’m assuming since it was being housed with other buns and GUINEA PIGS they are continuing to sell animals infested with parasites without remedying the issue.

oneandonly

2022-05

Love this place they have all kinds of exotic animals reptiles and fish there's always something new when I go there that amazes me the staff are helpful friendly and knowledgeable very cool place that's why this is the only place that I go

Ben Roberts

2024-01

We got our awesome bunny from this store last year. Cool store tons of fish

Opening Hours

Monday 10 AM-8 PM
Tuesday 10 AM-8 PM
Wednesday 10 AM-8 PM
Thursday 10 AM-8 PM
Friday 10 AM-8 PM
Saturday 10 AM-8 PM
Sunday 10 AM-6 PM

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