CVS

Hannah Howard

2024-01

This is the 2nd time I’ve been to the same Marksville CVS to drop off the same package! First time they said they couldn’t print the ups label even though it was on my phone and other CVS stores have done it before and now I just walked in with the package, with the prepackaged label on and as one of the women goes to get it for me, over an hour before closing the other woman says they don’t accept packages after 7pm !! A note online, a sign or someone would be nice when people drive 40 minutes out of their way to bring a package!

jeana galland

2023-12

Just walked out of CVS the woman at the desk was rude!! I told them I just had meds called in and if they would be ready by closing. It is 5 pm. I told her I was sick and in pain. She proceeded to tell me she was sick too and she felt my pain. If she was sick and in pain she should have stayed her @ss home. You can look at me and tell my face swollen and looks like I had a stroke😡. I didn’t want to go before anyone I just wanted to know when my meds would be ready and hopefully it would be today because that’s why I went to the doctor. Thank God they gave me an antibiotic shot at the doctors office so I could have something in my system to start working.

Kevin Jackson

2023-05

Sorry lazy employees in the pharmacy. CVS in Marksville Louisiana I will never go there again. Stood at the counter for 8 minutes before anyone greeted me. Terrible attitude. Why have a drive thru if you close it for your convenience.

Dale Hamm

2022-05

Having been diagnosed with COVID-19 my online physician called in my prescriptions. I am in the CVS database so when my prescriptions are ready I am notified. After waiting for several hours I called and was informed that the druggist had filled the prescription but failed to enter it into the system and was told it was too late to pick up my prescriptions. He said I could’ve come to the store and checked on them, if I had a felt like sitting in line while they fill them that would’ve been OK. Now I am sick and facing another night without medication thanks to the CVS store in marksville Louisiana. My wife was on the way there to pick up my prescriptions and he said it was too late five minutes after eight. If he had only done his job correctly I would’ve had my medication! Guess I will be changing pharmacies.

Lisa Smith

2021-05

Pharmacy department needs improvement! Some of the workers in this department are very rude and act as if they don't see you standing there waiting in line. One day while waiting in line inside of store three people were waited on in the drive through lanes before I was even acknowledged and that included several minutes between of waiting between each of those three customers. I started to wonder if they only waited on you if you went through the drive through. Well needless to say when I finally did get waited on the last was very rude even walked away while I was asking her a question. So at that moment that did it for me. No more CVS for me! I took my business to a local pharmacy where they treat you as a person not just a number.

Tara R.

2020-05

Myra is so sweet, always has a smile on her face.I didn’t see anyone with masks or gloves on and that’s the fault of CVS. (Protect your workers)While so many people are not working now, our front line workers should have personal protective items.Also, all workers who are putting their health on the line every day should get hazard pay!

Luckie Bonadies

2022-05

omg. scripts were called in the day before, i went to pick up, the girl at the window acted as tho she didn’t want to be bothered since this was my first time using CVS and my info wasn’t in their system. i was told to come back in 20 min. again she did not have it ready and couldn’t put my insurance in. i came back an hour and a half later, waiting in line for another half hour. they have no clue or either they just don’t care.

Darlene Mitchell

2020-05

These people do not deserve their jobs.they avoid the phone calls all together, or hang up on you once you finally get thru. I even had one to pretend not to hear me and hang up on me. When you go in person, they don't acknowledge you are even there. After a whole day of not giving up on my meds, I ended up transferring my medicine scrip to walmart. The worker at walmart had the same trouble with cvs as I did. Can I tell you, CVS can kiss my ***.

Paige Ford

2021-05

The worst ever! First off the website tells you that CVS gives no cost Covid-19 testing but yet when my fiance went to get one after scheduling his appointment online for a test and providing them with his insurance card. They refused to give the test claiming they couldn't find his insurance. Ok,well CVS plainly says on the website if you don't have insurance to provide your driver's license or id. In which she did not ask for. Instead asked if we wanted to cash pay....when asked how much would it be she said she doesn't know....how am I supposed to pay for something if you don't give me a price. Needless to say after waiting for 30mins in the drive thru she comes back to window to tell us she can't do it....which once again it's supposed to be no cost testing....and tells us to go to SouthStar Urgent Care instead. Like really. Worst Pharmacy ever. Don't go there for anything because you will be disappointed.

Michael Schultz

2017-05

I have never met more incompetent employees and management than I have at CVS in Marksville. I've been an Extra are card member for YEARS and stopped by to grab a few items. Unfortunately, one was clearly defective and Tavia "management" could not process a simple return. And in NO way attempted to be helpful, polite, or actually provide the CUSTOMER SERVICE that she is getting PAID for. When your customers are more intelligent than you and can call other stores for help, maybe you shouldn't be in a management position. If another store is able to search inventory on their computer, I'm sure you can too. I can also Google their phone number while you "find a phonebook." Seriously, the EXCUSES made no sense. The poor cashier "Ashley" had no clue what was going on. This CVS clearly needs to increase their training, never have I ever had such a dissatisfying CVS experience.

Jane Moreau

2022-05

I love CVS! I just think they need more staff. Usually only one employee on floor and they have a lot to do. So if you have a question you have to wait for help because the employee has to run the register too.

Darren Poche

2022-05

I have been having problems with delays and my prescriptions NOT being ready at the time CVS instructs me to pick up my prescriptions. I have this problem almost every time I fill prescriptions at CVS. ALSO, the pharmacy staff in Marksville, Louisiana is quite inconsiderate and extremely unhelpful at times.

rachel wolff

2020-05

Unable to get anyone to answer the phone. You should not have to wait over 30 minutes on hold and still not have your call answered. Absolutely the worst! The only reason I use CVS is because my insurance mandates I use CVS or mail order. Walgreens used to be worst on my list, but I think CVS has moved up.

Polly Delaney

2021-05

One of the worst pharmacy's ever!! There is ALWAYS a line of cars in drive through you have to wait forever!! Thete is one lady not sure what her name is but I will find out... she is one of the rudest people i have ever encountered. I am seriously thing of changing to Don's pharmsave

stephanie bordelon

2023-05

This is the worst pharmacy I have ever seen. Please use the local ones. Either they never have your medicated or the drive through or inside pharmacy is closed. Either way you will wait a long time and forget about calling them because I have never had someone answer the phone.

Darren Poche'

2022-05

Great experience except for the unbelievable slowness executed purposely by the CVS Pharmacy. It was as if CVS pharmacy staff intends to keep you at CVS longer than necessary.

Chris Dauzat

2019-05

Awesome people and sales! This is the closest that you can get to an independent store and pharmacy with a corporation. I recommend stopping by for all of your needs. Everyone is always treated like family!

Matt Pitchford

2017-05

Well managed, clean and neat store. Has long term employees that do a great job. Great employees, management and a great head pharmacist.

sweetjones796

2020-05

Bad service from pharmacy and pharmacists is a jerk unprofessional attitude .Called 3 hours later my script still wasn't finished on more than one occasion.I'll spend my money else where.Walgreens has much better service.

Rhonda Burnaman

2022-05

Stayed on hold for over 15 minutes waiting for someone to talk to rather than their computer voice!

Juquita Morgan

2023-05

Never answer there phone

Jason N8

2019-05

Nice people Good service

April Mccardle

2022-05

Incompetent

Tiffany Lemoine

2023-05

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