St. Charles Parish Animal Shelter

3.5 (35)

921 Deputy Jeff G Watson Drive, Luling, LA 70070
(985) 783-5010
stcharlesparish-la.gov

Claimed
Animal shelter
County government office

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Cynthia GR

2024-04

I deleted my original review after going through the adoption process and am starting over with a new one. We couldn't go into the facility to pick up the puppy because of social distancing restrictions so the first time we met her was outside the building- a little scary but she was adorable and well cared for and our fears disappeared when we saw her. The woman who helped us was kind and she clearly loves the animals and her job. Thank you for helping Birdie find her furever home.3 years later...I'm adding a photo of Birdie Mae grown up but always precious. We're up north now but we're still a team. Thanks to the shelter for giving me a healthy four legged friend. She is adored.

Heather Iris

2022-05

I adopted a sweet female Kitten from St. Charles Parish Animal Shelter and she is the PERFECT kitten, even though she was a feral kitten, she is VERY social, friendly, cuddly, and energetic. The staff really cares about the work they do, they answered all my questions and were professional and caring! Will adopt from them in the future!

Heather Chester

2019-05

I haven't adopted a pet from this location, however, I have volunteered and I've only seen the animals being cared for and treated well. The facility is still new, but maintained and sanitary. Most animals are excited to see people and want attention so I really don't believe the prior reviews about pets being skiddish after recovered from this shelter.

Ebony W

2018-05

So I decided to take a 1 hour and 30 min drive to St. Charles Spca only to be told that I could not see any of there dogs. My sister and I wanted to check out some puppy American bullies that we heard were there by a friend. When we arrived Kelly the staff member asked us what type of dogs we wanted to see and my sister said small. Kelly then stated that all of their small dogs were out at their foster parents house. I then stated that I would like to c the big dogs, Kelly told me that I could not walk to the back due to construction. I then asked her about the puppies they had, she gave me the run around once again and said they all under court order that I had to fill out a application to even see them. This incident really rubbed us the wrong way and felt it was due to us being African American. I will never go here again, she was very rude, and I'm at Delgado Vet Tech Student class of 2018 and I was very offended and I could definitely tell that she was lying. My husband even called after I explained that she gave us the run around and she told him, that all the puppies looked a like and that she did not feel like going get all the puppies for me to see. Absolute worst place ever.

T

2016-05

My dog was taken to stay there for 10 days, she was thick and healthy. Upon picking her up she is now unhealthily thin and limp. I do not know how they treated her there but she now has a huge hunch in her back and is skiddish. She is acting extremely abnormal and will hardly eat her food. When i try to hold her or lay down with her she does not want to be around me. When they had her i called to check up and talk about her stay there and the staff was very rude and did not want to talk to me. One of the employees even hung up on me. I would never let my animal stay here again

Shana Bourgeois

2019-05

Just the past week my son Kolby went to volunteer as he does every year for the last 4 years for his school hours. He goes to all boys catholic school which they expect them to do 40 hours each year. So, we feel that is only right to support our local town animal shelter. The lady that works the front desk was so rude to him the first day he just thought she was having a bad day so he went bad the next day thinking it would better BUT she was even worse the next day so much that he does NOT want to do back. So, I guess we will have to find some were else that welcomes the free labor!!Shana Bourgeois

D

2021-05

It was a sad yet wonderful experience dealing with the animal shelter. Sad because i had no other choice too locate our missing cat. The staff was so amazing, even the custodial lady, who got someone to come talk to me before they were even open. The ladies i have spoken with were so patient, understanding. Thank you everyone.

Aulani

2020-05

I’ve never adopted from here but I’ve volunteered here numerous times and I enjoyed it. As all animal shelter I wish for larger spaces for the animals but they are all taken care of with much love and care. They are welcoming with volunteers as they are short on employees, I was able to walk, feed, wash them, and play with the animals. It’s also very clean, I only wish for their facility to be bigger to better accommodate the animals.

helen whitney

2020-05

My tortoise Rudy escapedfrom our house. We live in Hahnville on a large piece of land. We looked all over for him with no luck. My son noticed a posting for a tortoise in Hahnvillle. He went Saturday to see if it was Rudy he said he was sure it was him but they would not release him without proof of identity. He had a picture that look just like Rudy but still would not release him. When I went today to see if it was him at first they wouldn't let us see him because he was in quarantine until he was checked out. When I told her my son had held him Saturday she finally let me see him. He looked just like Rudy .Still they would not release him to us. What will it take to get him? I am very dissatisfied with St. Charles Parish Animal Shelter in how they handled our getting Rudy back. I don't know anyone else that has a tortoise in Hahnville.

Diane Vegas (Dee)

2019-05

They have attitudes with people. My cat had been missing for TWO WEEKS when I saw them put him up at petsmart and asked about him as well as showed them pics of proof he was mine. They LIED and said they had him for over a month and straight out refused to tell me how I could get him back. They are extremely unprofessional and rude.

Elizabeth Brauner

2019-05

I bring my Labrador Retriever to this clinic all the time!! Matter of fact for years and She loves the staff and the Dr! I have never had any bad experiences at all! Snowy loves it there!💕💕💕

Autumn Schiaffino

2023-10

Their services were great & they were very nice

cady bel

2023-05

So this is a question not a review, I’m looking for a young kitten do y’all have that?

I L E A A N A

2023-05

They killed my dog and didn’t even call me or anything

Elba M Amescua

2024-03

Wonderful experience

Lynn Hymel

2018-05

Got our Sunny Raye there! Awesome people

Scotty Bergeron

2018-05

Great animal shelter, great staff!

Ther Dan

2020-05

The woman in charge is extremely rude.

Trevor Pierce

2020-05

Rude.

Jordan Weeks

2021-05

Awesome staff!!

Opening Hours

Monday 8:30 AM-4 PM
Tuesday 8:30 AM-4 PM
Wednesday 8:30 AM-4 PM
Thursday 8:30 AM-4 PM
Friday 8:30 AM-4 PM
Saturday Closed
Sunday Closed

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