4.2 (344)
1709 W Thomas St, Hammond, LA 70401
(985) 429-8036
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lei
2023-12
This evening after work. My wife and I went to buy a birthday gift for a family member. Wouldn't you know it we left the store with much more than we anticipated. We found great items for great prices. The staff was very friendly and helpful. The store was clean and organized.
Ben Simpson
2023-12
The prices are good and you can find almost anything at this store.
Jane Bankston
2022-05
The store is clean and well stocked, staff are Super Friendly, inventory is plenty. Prices are a bit high for a savings store. Has Good Furniture for a decent price.
Amber Walz
2023-05
New and improved. After searching all stores for a Bluetooth microphone I finally found one here at a great price. Store selections are wonderful in every dept. I ended up spending more then planned with no regrets. Enjoyable selection at reasonable pricing.
Diamond Boney
2023-05
I am very disappointed in this store!! The store is full of employees that act like they have nothing to do! The store was a complete mess, the women’s bathroom was awful it was disgusting!! The cashier stayed in the only stall available for a good 15 minutes on her phone before realizing that I was waiting for her to finish! The prices are a joke on most of the items I got it was anywhere from. 3$ difference to a 5$ difference on the packaging and it said cheaper on the shelf…when I got home I went over everything that the price was wrong from the box to the shelf… I decided to just take back everything that I had bought that day just where the price wasn’t right…107$ for 2 bags!! I then they acted like that was against the law to return the items … the lady got the manager away from his super busy conversation with the other employees and he had such an attitude towards the fact I was coming back to return the stuff… I will never shop in that store again I remained very polite and respectful to them both but trust me they need to have manners and loose there attitudes .. cost nothing to smile and be polite!!!
Murphy Martin
2017-05
I really like this store the staff at Big Lots are super friendly and helpful. I try to go there before I go to the big boxes stores
Jordan Shockley
2021-05
So refreshing to have an enthusiastic conversation with a cashier. Now a days most stores, the person checking you out barely says 2 words. The lady who checked me out tonight was wonderful. She took the time to say my name. Tell me about they had to offer as far as drawings and coupons. This never happens now a days. The extra mile and courteous personality didn't go unnoticed.
Clay Barrilleaux
2023-05
Recently I purchased a rocker recliner from Hammond, La big lots. When I picked it up and my wife and I put it together, which was not easy since we are 79 & 78 respectively. It turned out to be a swivel rocker recliner instead of a plain rocker recliner. We knew we couldn’t pick up and put another together so we just swallowed our pride and kept it. This turned out to be a big mistake. The chair swiveled when she tried to get in and out using the arms. Since she already broke her arm last year, I decided to complain. I thought sure it was a lost cause. Then the district manager called from regional headquarters and said they would make it right. Sure enough two very nice young men delivered the correct chair and even put it together for us in the living room. All I have to say, if you want furniture get it from Big Lots, Hammond, they will make it right.Clay Barrilleaux, Holden, La
Yatty Yat
2023-05
Always nice people in there. I wish everything was priced. I have to put things back at the register. Sucks to be broke.
Cindy Bruch
2021-05
Had a great experience from the time we entered the store until the time we left. A very nice male employee went to the parking lot to get me a shopping cart when he noticed my hands full of merchandise. I never asked him to do this. Another nice young man noticed we were searching for something and he looked on the shelves in order to help. We ran into two female employees that inquired if there was anything they could help us with. The young female employee at the register was very friendly and also inquired if we found everything we were looking for. What an asset all of these fine employees are to your location. I will definitely shop here again!
Gerald Raymond
2024-02
Found some good deals
Adam Hawkins
2022-05
This store is definitely a Big Lots.Ya know half empty shelves, others overflowing, that kind of dingy in the corners of shelves and the like that comes from years and years of neglect, piles of unorganized merchandise placed neatly on those same shelves (although the management team seems to be addressing this situation with a great deal of success, there were less piles and more organization...) I freaking love Big Lots!They have the tackiest inspirational wall hanging stocked just beside a super cute looking steam punk inspired 18inch wall clock...or that 8 cup Anchor measuring cup you've been looking for (Yeah! The heavy glass one!) Next to a shiny, shiny Moka pot and a set of 6 rainbow tinted tall 3oz shot glasses all for less than $25 of you disposable income. The clock might put your total over that $25, but wait... There's a coupon for new loyalty club members! So join the club and eat it too! If you need to do a whole big shop for groceries, go somewhere else (they have some of those too...but seriously.) If you want a fun retail therapy session head to Big Lots! They also have some really fun and surprisingly unique seasonal accoutrements. Oh and all the way in the back, you can also sign away your soul for rent to own furniture "6 months same as" eternal damnation. Do yourself a favor, save your coins up and buy the recliner outright instead of getting one recliner for the price of four. 😉👍
Pamela Mattox
2023-05
They have changed a lot of thier stocked items, but the staff are always helpful and provide great customer service!
Rosanna Crouch
2022-05
Definitely had some beautiful furniture i was ready to purchase. The young lady that's new that assisted me with the braids I forgot her name she was amazing with service. The problem was the store manager wanted to charge me $2999 for a twin sized childrens 5pc set that was listed in their magazine as a option to order that wasn't displayed in store. The sets instore were priced at $1899. I asked the young lady why the price is $1100 more its just a twin sized bed set. She said she didn't know why it's her 1st week and the manager also directed her to show me a set that I didn't want. I will not be spending my money there. This was my 1st and last experience there and I traveled 1hr to be disappointed.Your experience may be better then mines. I just refuse to accept a twin size bed set costs $3000 they have kind sized bed sets signed at $2499!
Des I Rae
2021-05
I like this store, just disappointed. One time I was there I was asked if I work in the health care field, which I do. They were giving discounts to healthcare workers. The cashier gladly gave me the discount after I explained my job. The next time I went and asked about that same discount, I was asked for an ID badge from my job. Sorry not all healthcare workers have badges... I told her this and she was curt and rude, told me well that's our policy. If it was such an issue why was I asked before and it was fine? She didn't even bother asking me what my job was, not all of us have badges! Otherwise I like the store, most employees are nice.
Renee Canet
2023-07
It was kind of bare compared to how it used to be, but I couldn't really find any of the baby items I needed. So, I wound up leaving and going to walmart.
Karen Reynolds
2021-05
I LOVED coming to this store. I decided to buy a recliner,the saleswoman was so easy going. She said it wasn’t in stock but I would get a call in the next few days being that a new shipment was coming and she would make sure she marked my recliner sold as soon as it got to the store.(I paid in full)Few days come,no phone call. I waited a few days and called. Lady stated that she had my recliner,that she told the guy to call me,but never did. I sent my son and brother in law up to the store to get it. She comes back and said the guy sold it. Offers me the floor model at a discounted price but refused to sell it to my son being that “she might want to come make sure nothing is wrong with it”. Then tells me they will call me the following Friday as my chair will be there.It’s Friday, no phone call,I was about to leave, but called. No recliner. This has been the BIGGEST headache. I’ll being going to get a full refund. I won’t be going back for furniture. Save your time and patience.
Suzyqs
2019-05
I love the Big Lots store in Hammond Louisiana, they sell some really nice furniture for less money then furniture stores, it's the perfect place to go if you need to buy household goods such as towels, drapes bedding..... you can also find some nice decorative pieces and they always have a big assortment of holiday merchandise
Lindsay Traylor
2021-05
We came in just to look at patio furniture and had the luck to run into Curt! He was amazingly helpful, knowledgable, and just all around a GREAT guy! I hope Curt sees this and realizes people do appreciate all the hard work he does! Thank you again!
Ashley Bourgeois
2022-05
Who doesn't love Big Lots?! I define nearly eveything I need when I go! Plus their furniture is actually quite nice and sturdy! The prices are very reasonable and believe it or not the furniture is actually darn good quality!!! Haven't been disappointed yet and I've grew up shopping at Big Lots.
itschrysti
2023-06
Fantastic deals! Employees are super helpful! Very agreeable!
Ray Waldo
2018-05
They sell from "big lots" of merchandise that is excess to the regular retail stores. Therefore you can never be sure what they offer. If you buy something today, it may never be available again. Prices are good and returns are easy.
Walter Askew
2022-05
This store has totally changed. It's a lot neater and better organized, the products have been upgraded to more expensive and durable looking items.Good prices.
Lisa Humphreys
2023-05
Great prices and clean storeUpdate 12.3.22 - out of some things but I was impressed that they had as much stuff in stock as they did.
Alan Sharkey
2019-05
Love Big Lots! Found some prizes today!...a Hamilton Beach Hand Mixer for $3.00 and a Hamilton Beach Brew Station reduced to $16.00🤗 It gets better...I got an additional 20% off🤩
Duchess Baby
2021-05
Mr. Kurt was amazing! So very helpful, checked the truck being unloaded for an item marked in store online, but wasn't. He did everything he could to help!
Cindy Tillman
2021-05
This place is a close out store with name brand Household essential at very economical price the worker are very well informed about products pleasant and friendly and helpful also are interested in making your shopping experience pleasant will shop here again
Pamela Jones
2023-05
This place has really gone downhill. Products were smashed and crumpled. Shelves in disarray and messy. I doubt that I will return. Our cashier was friendly though.
Scott McKenzie
2020-05
I'm a delivery driver and not a customer but Eric was extremely helpful unloading and very friendly. Although the dock is a bit unorthodox for a 53' trailer with swing doors, it's not terribly hard to get in and out.
Arabella Vitrano
2022-05
All I can say if you went anywhere else but big lots then you get screwed. There furniture is good quality.Every time I go there I have a great experience.
Monday | 10 AM-9 PM |
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Tuesday | 10 AM-9 PM |
Wednesday | 10 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-9 PM |
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