Walgreens

Deo Hebert

2024-03

Watch out for deceptive advertising at Walgreens!Was browsing the sale aisle at my local Walgreens and saw a sign 50% off select plush. Well we tried 2 and was told no squish mellows were on sale.Hmmm your sign looks like they are.Wondering if this is going on at all #Walgreens or is the one on Stumpf the only sleazy deceptive one???

Linda Baragona

2023-10

After making an appointment for our Covid and flu vaccines and getting verification on Sunday, we went to the pharmacy a few minutes before our appointment to check in. We were rudely told the Covid vaccines had not been shipped yet. I asked why we were not notified. She stated that she had told us the vaccines hadn't shipped yet. Again I asked why we hadn't been notified. She said "We tried". I am so fed up with the lack of customer service. I am disabled and it is no small issue for me to get to appointments.

Barry Donewar

2024-01

They never seem to stock my items: Libre Sensor, Jardiance, Tikosyn, etc. I started pulling my scripts one by one to Ochsner Pharmacy.

Michelle D

2023-11

I had an unfortunate experience with Bilal, the pharmacist at the Walgreens 89 Westbank Expy, Gretna LA location. He has an aggressive and combative bedside manner. I believe education in human decency and treatment would be beneficial. I was very uncomfortable in the situation and will avoid him in the future, but for other patients’ benefit and safety i believe his provoking behavior and temper needs to be addressed.

S. Tyler Hendrix

2023-05

Had some issues with insurance the other day but Karielle did not give up on me and finally got it resolved. She was kind, professional, and patient. Everybody else was really nice to me as well. I know things can be hectic at pharmacies these days and I went in expecting to use my patience but these folks really earned my respect. Great job and give them a raise.

D Man

2023-05

i have been going to this Walgreens for 40 plus years and have just recently realized management/service has changed a lot. an obviously racist woman behind the counter carded me; an almost completely grey haired person, for cold medicine because i was buying more then one because the second one was half off. her and the manager she called over were incredibly rude and insulting. they treated me as some king a drug person looking for cemicles in meds. it was a sale i was taking advantage of but i get it i was the wrong color and i had long hair, we all know the type of people that make such judgements. i will never get anything thing here again and it is a shame what this once local establishment has become, i used to go here with my grandma and i'm 60.

Barbara Madere

2022-05

Last spring, 2021 we found ourselves transferred to Walgreens at the Stumpf location after Carr Drugs closed on short notice. Donald and I were initially unhappy assuming that the service would be very different from the small store we were used to. But as time went on and we were all hit by wave after wave of Covid cases and a Hurricane Ida evacuation, we came to truly appreciate the staff here. There were times we were on line in the store or outside in the car line, for a long time, (often # 16 to #20 inside), due to initial transfer problems to Walgreens with our RX accounts and Ochsner. Everyone at the counter and the window was tired and stressed. At one point there was a severe shortage of staff, often with 3 people to staff the window the counter and the drug orders. A kind word or a greeting to the staff first thing, helps out, before you state the problem. There are often customers who have complicated issues and to resolve them takes time and patience. Some elderly customers who are confused and stressed come alone without someone to explain things, and phone calls and computer checks have to be made. This all takes time. The staff recognizes us now and we always greet and thank them, before and after service. Courtesy and efficiency is a 2 way street and we are thankful for the staff who continue to assist us, an older couple who has a combined number of 25 prescription drugs between them.

Jamison Huskey

2022-05

I wanted to use a pharmacy coupon to save money and the light skinned Latina girl behind the counter treated me with the Most disrespectful attitude I think I have ever encountered in a professional atmosphere. She should be fired or put on janitorial duty. She absolutely does not need to be working with the public. I hope her advisers see this because I’ve read of her reviews before and now I’ve experienced it first hand. Sheeeesh!

Lene Lee

2022-05

Edit 9/10/2021Hurricane Ida hit. Walgreens refused to give me my medication on 8/28 because it’s controlled. 8/29 closed for the storm. It’s 9/10 and they haven’t opened back up and my scripts cannot be transferred. I keep getting “contact your doctor” who lives in Laplace so he got the worst of the storm. Walgreens has be awful throughout this whole aftermath of this storm. Disrespectful and dismissive.I’m just exhausted with this location. The pharmacy staff input one incorrect number from my daughter’s insurance card and repeatedly told me she isn’t covered. Two days of her being without medication after I showed the card and asked them to run it again.Staff told me my doctor wasn’t authorized to write for controlled, then said my insurance wouldn’t cover the medication, then finally told me they cannot fulfill the order because they don’t have the dose and amount.Did not communicate with me that my daughter’s medication needed a PA then when I called she to find out the status because I’m signed up for calls and texts but receiving no communication, I was asked “well what you need to know about it?”.

Mandy Boudreaux

2022-05

I went to Pharmacy to get 2nd vaccine at 12:50 being their lunch time is 1:30 to 2 pm. Yet they refused to give second dose and we were asked to come back at 3. There were no lines for the pharmacy at that time. Attendant at window was very ugly and rude!!!Aren't we all trying to get vaccinated for our safety as well as our community? Yet turned away! If lunch time has changed PLEASE POST!!

Tiffany Turner

2022-05

Won't be shopping here ever again! This is the second time I've gone to pick up some allergy meds, and the pharmacy is closed in the middle of the day. Only place I know that actually closes the pharmacy mid-day. I get people need their lunch, but there is no reason why someone cannot be available to get nonprescription medication y'all keep back there. But that's okay, as there are plenty of other stores that are more than willing to make it available because they want business and profit.

Madelin Groenhagen (Mad Destinations)

2020-05

I am SO impressed with the pharmacy here! They were SUPER busy, but Ms.Vickie (head pharmacist) took extra care of me. I had a few questions and she and Danielle stopped what they were doing and focused on my questions. Thank y'all so much for providing EXCELLENT service and customer care! I will definitely will be back to this location!

Christina C

2017-05

I like this location out of all the Walgreens on the Westbank, the lines can be long at times but the customer service is pretty good

Gerardo Velasco

2024-02

Really bad for the service I was buying a mousse

Tamia W

2023-11

Teach your cashiers customer service. No need to be rude to anyone.

Kenan Arnold

2020-05

Incompetent employees. My prescription says 60, they gave me 6. That was a month ago. This time, they gave me 30 of the 60. Who is getting the rest of my medication? The lady said I can speak with the pharmacy manager tomorrow. I'm going to love this.

Christopher Melancon

2022-05

Worst pharmacy ever. Make you wait 31 days on 30 day supply meds. Don't answer phones or online messages. I changed pharmacies n it's like goin from hell to heaven. My mom just uses it cause it's close to the house but she wants to transfer her meds cause of these same issues.

Megan Stacy

2018-05

The pharmacy staff are a joke. The pharmacy ran out of medicine? How does that even happen? They’ve double billed my insurance on one occasion, and refused to accept a rebate on another. They’re poorly managed and trained.

Bernadette Sotres

2017-05

Got my meds and over half of them was dust. They take forever even when you wait. Very rude and condescending, refused to fill my eye drops they said it was too early a week late. Hated to even give a star. Went back to Card drugs. Very happy.

Demi Lumar.

2018-05

I love this Walgreens good customer service every time I visit. Been going there over 12 years now great employees Hope and Denise very sweet young ladies

Samuel Robertson

2023-05

I would have done better filling my own prescription.

antony kalaimani

2021-05

I called them to take passport size photo. they told me to come. But I went there they simply said it's not working

Dziban Molniya

2017-05

Had problems with the pharmacy in the past. Losing prescriptions, filling the wrong amount, charging the wrong amount.

Faith Stowe

2020-05

Love this Walgreens.they are so helpful, and the pharmacists are always so friendly!!!

Cheryl Penner

2020-05

Great service but never have the meds I need to have filled.

Cajun Reseller

2021-05

Takes 20 minutes to checkout because employees chat instead of workl

Sophie Gallo

2023-05

save yourself! Worst pharmacy on the planet

Harlee De Luca

2020-05

The customer service is awful. Lazy workers.

Tara Jones

2019-05

The employees are rude, and extremely slow at register.

Theresa Froman

2022-05

Cheap slow employees