4.4 (907)
1653 Millerville Rd, Baton Rouge, LA 70816
(225) 275-4858
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shiloh Hardy
2023-08
I drive further to come to this location. I love the cleanliness, how organized it is, and the staff are very friendly. The product I need is always in stock here. My pup Princess Leia loves to go shopping with me. š»š
Citizen
2024-04
Out of stock on the food we usually get. The selections are not as good as they use to be at this location, forcing us to drive further away to get what we need. Store aisles were cluttered. Petco in denham has been better for us as of lately.
Courtney Cartoon
2024-04
Everyone at this store super nice ! I do so much with animals in my life im in this store almost 24/7 I'm sure they hate seeing me so much š¤£š¤£ but they good sports about it lmao !
Zaira Hernandez
2023-05
Great place, and the staff was very friendly and we are happy for our new pets, Special thanks to Mrs. Blaine for the help and kindness in adopting our beautiful cats Taylor and Markššā¤ļø
Michael Friedkin
2024-02
Top notch knowledgeable staff....helped me with getting Fromme dog food....for my new puppy.Great pricing and excellent amount of stock...also has several ways to save money that the other local chain prt stores do not offer.....
Rudolph Hyde
2023-12
I called the Vet clinic @ 5:03pm because my dog (Gizmo) was crapping blood. The tech told me they were busy and couldnāt see him. That didnāt sit well with me so I went to the store only to find out that they had one dog being seen for vaccine shots and a video call, I was told that if Dr Rodriguez finishes his video call befor 6pm he would see Gizmo. They have a sign posted that says ā Sick or injured patients are seen first for everyone safetyā. I had brought him in because he was crapping blood, I suppose that was sick enough for them.
Tammy Fazio
2024-04
Always have nice groomers at the grooming pet salon. Have well stock items needed for my dog.
Gina Minor
2024-04
Nicely stocked. I love to bring my pet and see other pets as well.
F N
2024-02
Wellness cat food, among other things, was advertised to be 20% off if you ordered on line on February 3-4 and used the code Save20 when placing the order. I made several attempts on February 3 to use the code, but it was rejected each time.
Bertrand Dinger
2024-02
I Like the place my wife's dog likes it also the lady's that do grooming are very nice. the dog is always glad to go there
Issah
2022-05
Pets everywhere!!! Kamryn was very nice and helpful. The store is well stocked and clean. Happy Birthday Jesus!!!
Nik
2023-10
Went there two times for deliveries. I have no pets of my own so I otherwise have no business coming to this store unless for a delivery. First time I had to pick up some gel for a dog. Didn't know where it was at so I walked near the back, near where that big orange sign was and saw three employees talking with each other. I approached them greeting them and saying I needed help. One young lady with glasses and redhead came to me. I showed her what I was looking for. So instead of breaking away from the group conversation to actually show me anything, she gave me directions that were pretty bad and continued the conversation with her coworkers. I go to the section and still have trouble finding what I needed and I see the same lady coming up near where I was having trouble and do you think she bothered to come help me? No. I did find the item that I needed no thanks to her and checked out. Second time coming back in the same day I had to get dog food. As soon as I came in there was the cashier up front who greeted me. I asked her if she could help me find the item I'm looking for and do you know she took me all the way to the appropriate section and did not leave until I found what I needed. Mind you, she was the cashier. Very disappointed in the first lady.
Luke Corley
2023-12
We had a great experience purchasing a mouse for my daughter. Courteous saff with lots of know how.
Halle Johnson
2022-05
I brought my golden doddle in today for a haircut. I discuss with her groomer Madeleine, I did not want her bald/shaved. Madeleine informed me her haircut would be low but not shaved/bald. I picked up my dog around 4:50pm, my dog looked totally different! I was NOT called to be informed that my dog would need to be shaved! I was very shocked of the bill as well, I was charged $15 for a buffer service and $40 for a scissor cut, again no one called me to inform me of anything! I paid $137 dollars for my dog to be completely bald! Itās very sad for my dog and I, she is completely embarrassed of this haircut. Itās so terrible my chocolate lab did not notice her, he started barking like crazy when he saw her!
Ali Keles
2024-04
Clean store, well stocked , friendly service . Thank you .
Craig in Baton Rouge
2020-05
We get all my pet products from this Pet Smart, the staff is always super friendly and helpful. The isles seem to always be clear free from obstacles so my 5lb. poodle can parade up and down each one. And we even have Cooper enrolled in an obedience class which we both enjoy ...
Kamryn Polk
2023-09
Great place to go for all of your pet needs. Whether you need grooming, a vet visit, or to pick up items for your pet, it is my go to. I go there all the way from watson, so it is worth it. I prefer the Siegan location more, but this one is still great. They are a little bit pricier than some places, but you are paying for convenience! They do offer price matching if you ask though!!
Tracie Poe
2021-05
I love the selection of betta fish, and the knowledge that the employes know about them. I have 7 now. The one that got me hooked on them passed away. Last Wednesday. Rip percy
Toups Family
2022-05
Limited options for calming medications. Chose a new one my dog's are not thrilled with - they treat this one more like a med than a treat.
Toni Harrell
2023-06
Fantastic dog food prices on top of the line products. I thought for sure Walmart would have lower prices. What I found was PetSmart is the better bargain #vs$. These days it cost a small fortune to feed your fur babies.
Bubbleintrouble Martin
2022-05
The employees were very friendly and knowledgeable. The Glo fish were very bright and healthy. I highly recommend this PetSmart.
Travis Hammond
2023-05
3/5/23 6:15pm Carl along with 2 other associates all had attitudes! Went to purchase glo fish for my kids couldnāt find no help, so I walked to the front to ask Carl he said someone is over there I walked back didnāt see anyone went back to Carl and said I didnāt see nobody he said someone over there just wait ! Store close at 7 now itās 6:45 when i finally get help then when she attempted to help she left me and went to help someone else grunting just unsatisfied with the poor customer service or is was it a race issue!
Sylvia Walls
2023-05
First time ever using there curb side pickup and itās super nice and very convenient to use. Great customer service and friendly helpful staff. Always very welcoming and no waiting longer than couple minutes, itās in and out service which I just love.
loueezy rap
2023-05
Everyone I have dealt with at this store has been kind and helpful. I even was told to call if I had questions or needed help with my fishtank. I called today and the employee was helpful over the phone.
Lee Friedkin
2023-05
Not very impressed with the staff here. They have yet to figure out how to display the horn worms. I also tend to steer clear of buying fish from this spot because I'd rather not the associate kill the fish they're trying to get out.
Danielle D
2023-05
We received excellent customer service from Carl while checking out at the counter. He went above and beyond to accommodate our needs and we really appreciate him!
Africa Frazier
2022-05
Ashley our Braxton groomer is the best...He is being checked out by another associate that gives him love in this pic.
Ottilie Zebedee
2022-05
Kids love the fish selection. The 3 boys always have a blast. And the girls always look and beg to adopt one of the cats, but the 4 we got in the past from here are good enough. The cats we got from adoption at various locations and times all are wonderful additions to our family. The staff at all locations always were a big help and knowledgeable about anything we needed help with. One of them even helped me put with my dimmer switch wiring on my rgb led light strips.
Michael āCodyā Arnould
2023-05
Great place and ³ doctors! LIL SheSheLia (new nickname) says thank you for working with her super excited self hoping the second issue is my past making it bigger than it is.
Vannessa Flory
2022-05
The staff are amazing but it's got a ton of stock(to be expected) missing and often there's pallets everywhere. Everyone I've ever dealt with was amazing and helpful it's just always hit or miss if they have my cats food/ fish supplies/ dog treats
| Monday | 9āÆAM-9āÆPM |
|---|---|
| Tuesday | 9āÆAM-9āÆPM |
| Wednesday | 9āÆAM-9āÆPM |
| Thursday | 9āÆAM-9āÆPM |
| Friday | 9āÆAM-9āÆPM |
| Saturday | 9āÆAM-9āÆPM |
| Sunday | 10āÆAM-7āÆPM |
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