4 (185)
784 US Hwy 27, Whitley City, KY 42653
(502) 805-6735
dollargeneral.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barb Jarrells
2019-06
Cashier very helpful. Shelves stocked but sale signs were all incorrect and one laundry basket in teal was not marked and they could not find a price for it at all. Left over half the items there due to pricing mistakes or no pricing at all.
Greg Owens
2018-06
Customer service is seriously lacking. There is obviously a management issue that has customers waiting in line for 10-12 minutes (sometimes longer) while there are associates stocking shelves, every time I visit. There are 3 stores near my location and all 3 have the same problem. The problem is not the checkout speed. Frequently, 9-10 customers are waiting in line to checkout with only one cashier, while a second cash register is closed. I have personally heard customers complain to each other about the lack of customer service nearly every time I visit. On a similar note, when a new hire begins they are very friendly. Within a few weeks the same employee is no longer friendly. I've seen this happen over and over again. As a final note, Dollar General is the last place I would go and would rather patronize Family Dollar or Wal-Mart before going to Dollar General.
Stephanie Tucker
2022-06
Very nice people. They are friendly and helpful. Store is a bit old and dated. Selection and inventory aren't the best. Doing the best they can though, having trouble keeping staff.
Nicole Duncan
2017-06
It use to be the best dollar store to go to. Now when you go the shelves are empty, floors are piled up with boxes. Every time I have went in the past few months to get my cleaning supplies, laundry detergent and etc the shelves are empty. It's a shame how down hill that store has gone. I now make it a point to go to the Dollar Store in Pine Knot, KY.
Debbie Cross
2020-06
Very nice employees. Did not seem to mind my questions. Definitely did not make me feel like I was a bother unlike the DG I shopped at (for the last time) the other day.
Allen Dick
2019-06
The girl working was very sweet and nice. I had a couple of questions and she didn't hesitate to help me. She didn't make me feel like I was bothering or aggravating her.
RoddoRexx
2019-06
I stopped here and got a candy bar. Anytime I get a candy bar I am very happy. I love the Dollar general store. Easy in and out. My kind of store.
loretta wright
2021-06
They are kind of piled up right now, but I can understand that. The cashiers and employees have always been helpful and friendly.
Casey Mounce
2021-06
I Love this dollar store I go once a week with my husband and they always have everything I need and the staff is very polite..
david sexton
2021-06
I hope that everyone is happy now. Happy u took everything I 💓. You should pay with the ultimate prices. I'm empty and hungry for JUSTICE!
Georgetta Alsip
2021-06
Big difference with new people working there. Very unorganized now. Never any carts in store now. Always long lines now. Big difference and not in a good way.
Brie Lawson
2020-06
It's a hit or miss on whether you're going to find what you need in stock here. Their mobile coupons often don't work at this location and you don't have a large selection of items actually in stock.
Tommy King
2019-06
It is a good store with items that are at a low price. The employees are helpful and nice to the customers.
Gabrial LaDawn Lynch
2023-10
Bread is stel and prizes are sky high
Carrol Watters
2021-06
It was great just wish they had more then one check out person
Suzie Q.
2022-06
Enjoy shopping here just wish they was able to keep the dog treats in stock
Sherry Jones
2020-06
They always have things I like, and customer service is excellent
Bossy Lil mama
2021-06
Love the costumer service the ladys are actually friendly and help when and where needed.
Allen Dick
2021-06
I love going to the dollar store because they usually have what I want. They have good competing prices to.
Shona “Shona Kay” Williams
2019-06
Love this store. It always has just what you need
Big Deroy Conatser
2020-06
Always get what I need here. Very nice workers help me anytime I needed them.
Michael Mann
2020-06
Friendly helpful staff. Well maintained clean store.
Brian Jones
2020-06
Good store Has a variety of items at ok prices usually
Slaven Ron
2017-06
This Dollar General, like all others we come to know and love, has everything needed for day to day life, General Supplies and such.
Lorena Crabtree
2019-06
Love shopping at Dollar General, Whitley City Kentucky, nice prices, and good customer service.
Lane Jacobs
2020-06
The service was excellent. The staff pointed me in the right direction
Kesiah Loiacano
2019-06
The store was decent, just don't go to the restroom.
Veine Boggs
2021-06
Friendly employees and most of the time store is very organized
Scott
2019-06
One of my favorite stores in Russellsprings the weekend manager is the best
Robin Parriman
2017-06
Love the employees but had a problem with register not taking off my digital coupons
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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