Dollar General

4 (185)

784 US Hwy 27, Whitley City, KY 42653
(502) 805-6735
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Barb Jarrells

2019-06

Cashier very helpful. Shelves stocked but sale signs were all incorrect and one laundry basket in teal was not marked and they could not find a price for it at all. Left over half the items there due to pricing mistakes or no pricing at all.

Greg Owens

2018-06

Customer service is seriously lacking. There is obviously a management issue that has customers waiting in line for 10-12 minutes (sometimes longer) while there are associates stocking shelves, every time I visit. There are 3 stores near my location and all 3 have the same problem. The problem is not the checkout speed. Frequently, 9-10 customers are waiting in line to checkout with only one cashier, while a second cash register is closed. I have personally heard customers complain to each other about the lack of customer service nearly every time I visit. On a similar note, when a new hire begins they are very friendly. Within a few weeks the same employee is no longer friendly. I've seen this happen over and over again. As a final note, Dollar General is the last place I would go and would rather patronize Family Dollar or Wal-Mart before going to Dollar General.

Stephanie Tucker

2022-06

Very nice people. They are friendly and helpful. Store is a bit old and dated. Selection and inventory aren't the best. Doing the best they can though, having trouble keeping staff.

Nicole Duncan

2017-06

It use to be the best dollar store to go to. Now when you go the shelves are empty, floors are piled up with boxes. Every time I have went in the past few months to get my cleaning supplies, laundry detergent and etc the shelves are empty. It's a shame how down hill that store has gone. I now make it a point to go to the Dollar Store in Pine Knot, KY.

Debbie Cross

2020-06

Very nice employees. Did not seem to mind my questions. Definitely did not make me feel like I was a bother unlike the DG I shopped at (for the last time) the other day.

Allen Dick

2019-06

The girl working was very sweet and nice. I had a couple of questions and she didn't hesitate to help me. She didn't make me feel like I was bothering or aggravating her.

RoddoRexx

2019-06

I stopped here and got a candy bar. Anytime I get a candy bar I am very happy. I love the Dollar general store. Easy in and out. My kind of store.

loretta wright

2021-06

They are kind of piled up right now, but I can understand that. The cashiers and employees have always been helpful and friendly.

Casey Mounce

2021-06

I Love this dollar store I go once a week with my husband and they always have everything I need and the staff is very polite..

david sexton

2021-06

I hope that everyone is happy now. Happy u took everything I 💓. You should pay with the ultimate prices. I'm empty and hungry for JUSTICE!

Georgetta Alsip

2021-06

Big difference with new people working there. Very unorganized now. Never any carts in store now. Always long lines now. Big difference and not in a good way.

Brie Lawson

2020-06

It's a hit or miss on whether you're going to find what you need in stock here. Their mobile coupons often don't work at this location and you don't have a large selection of items actually in stock.

Tommy King

2019-06

It is a good store with items that are at a low price. The employees are helpful and nice to the customers.

Gabrial LaDawn Lynch

2023-10

Bread is stel and prizes are sky high

Carrol Watters

2021-06

It was great just wish they had more then one check out person

Suzie Q.

2022-06

Enjoy shopping here just wish they was able to keep the dog treats in stock

Sherry Jones

2020-06

They always have things I like, and customer service is excellent

Bossy Lil mama

2021-06

Love the costumer service the ladys are actually friendly and help when and where needed.

Allen Dick

2021-06

I love going to the dollar store because they usually have what I want. They have good competing prices to.

Shona “Shona Kay” Williams

2019-06

Love this store. It always has just what you need

Big Deroy Conatser

2020-06

Always get what I need here. Very nice workers help me anytime I needed them.

Michael Mann

2020-06

Friendly helpful staff. Well maintained clean store.

Brian Jones

2020-06

Good store Has a variety of items at ok prices usually

Slaven Ron

2017-06

This Dollar General, like all others we come to know and love, has everything needed for day to day life, General Supplies and such.

Lorena Crabtree

2019-06

Love shopping at Dollar General, Whitley City Kentucky, nice prices, and good customer service.

Lane Jacobs

2020-06

The service was excellent. The staff pointed me in the right direction

Kesiah Loiacano

2019-06

The store was decent, just don't go to the restroom.

Veine Boggs

2021-06

Friendly employees and most of the time store is very organized

Scott

2019-06

One of my favorite stores in Russellsprings the weekend manager is the best

Robin Parriman

2017-06

Love the employees but had a problem with register not taking off my digital coupons

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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