Critter Connection

4.6 (273)

9089 KY-44, Mt Washington, KY 40047
(502) 538-4422

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Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Linda Womack

2023-12

My babies groomer Desi is the best. She does a fantastic job with them. She Is so sweet and so is her fellow workers especially Stephanie and the young girl don't know her name that are receptionists. I been going there since around 2010 and it is great

Shane Wallace

2024-02

I have a golden and a frenchie and whether I bring them for a bath and brush, full groom, or just their nails, it’s ALWAYS a great experience. From staff to service this is one of the best groomers I’ve been to nationwide. Keep up the great work ladies!

Rachael Gaylord Cargill

2022-05

Had to find a new groomer. Critter Connection came highly recommended through a community site on social media. Got an appointment within 3 days. She looked very pretty. I can tell they treated Gracie well. She was not anxious at scared when I picked her up. It’s only 8 minutes from my house, and I love that convenience. Happy with our new groomer. Love the bows🎀🎀🐾🐾

Mark Potts

2023-05

Took our little boy up there today for the first time. They did an awesome job. He looks great and he seemed to enjoy the whole experience. We are glad we tried them out and we'll be back in about 6 weeks. Thanks to everybody up there at critter connection

Veronica Carbine

2024-02

A little pricey but u get what u pay for. Excellent job on my dog Tandy she always looks great. Nice staff very friendly.

Amanda Vostrejs

2023-10

We had never been to a groomer before (yorkie, 6 months) and did not know what to expect. The ladies here were so sweet and helpful. They explained the process and even taught me something new. I was late picking up (sorry and won’t happen again!) and they were just so nice. My girl, Peaches, looked so good and smelled so nice! Highly recommend them!

Keith Pataluna

2023-09

Picked up my neighbors dog for her. Very clean, spacious and organized. She only paid about $60 including tip. Everyone was pleasant to be around.

Brian Vogel

2024-04

The shop does a fantastic job and I wouldn’t trust anyone else. We are lifetime customers.

Joe Warner

2023-05

I have a ton of experience with multiple groomers in this area. Critter Connection has the nicest staff, never crowded inside, always prepared for my golden doodles appointment. No ear problems when he gets home (which is a huge issue for golden doodles). He also always smells clean, always gets a bandana from CC, and his fur is always trimmed better than any place else. There’s no comparison going elsewhere. Set your appointments ahead of time because everyone else is on the same page as me so this place is busy!! 10/10 experience for the 10th time at least.

Lisa Preuett

2024-02

This place is wonderful in taking care of all your dog’s grooming needs. Our border collie is high maintenance but he always looks beautiful when we pick him up!

Cassandra Lawson

2023-08

There's not much to say other than now they're so busy it's hard to get in if you want a full grooming service-which is good for business. I love the lady with the black hair at the front desk, she's always so welcoming and friendly with our heathen (bernese Mt dog). Every time I call, they do their best to get her in if it's a quick bathe. Most of the people working are smiling and welcoming. I know my pup is happy to go and she looks beautiful for all of the 2 seconds we get her back home.

Chelsea Metten

2023-11

Top notch service for our English Lab in all categories! Boarding, bathing, grooming, and even a purple tail requested by my littles! They love your pets equally as you, if not better! CPR certified and knowledgeable in most medical/critical situations. A great rapport with local vets in case of emergency. Highly recommend!

chelsea strachan

2023-09

Only the best for our pup and that’s what we get at Critter Connection! Highly recommend for your high maintenance pups to your low maintenance pups! Ex: Our English lab is low maintenance. She gets shaved, bathed, expressed, and clipped! While her hair doesn’t require doodle attention, the shave down has been a life saver for the vacuum and her on these hot summer days 😂

Mount Washington Florist

2023-07

I highly recommend them. We had to find a new groomer for our 2 fur babies. They went up and above and did a fabulous job. We will always trust them now and recommend anyone to go there. Thank you.

PATRICIA PEVELER

2023-10

I was so pleased with my dogs grooming. She just looked beautiful. I was so impressed of how clean the front and restroom was, I drive a long way, but so worth it. Thank u so much. Patricia Peveler

Donna Ashley

2023-12

They take such good care of our babies. They are extremely nice and easy to book an appointment.

Amanda Perkins

2023-07

I drive there from Riverport and I go to pay when I realize I left my wallet at the house. I had someone run me some cash and I saw quite a bit of traffic come and go while I set and wait. There were a few that left alone and the majority were in pairs. All clean and well groomed. When I say that each one has their own signature cut and style. One pair looked like they were ready to go on stage to play in Grease, another pair maybe it was gunsmoke but every last dog all acted the exact same way. They were all happy, excited and jumping with joy. They put off a glow and we're grinning ear to ear.⭐⭐⭐⭐⭐ On everything!!Best Overall I've ever seen!! Super impressed 👍

Jennifer Cichowicz

2024-04

Beautiful and friendly place to take my boys for grooming.

John

2023-12

They do a great job with both dogs. Just wish they would groom on Saturday.

Mary Douglas

2024-02

They do a very good job, friendly pet loving family.

Hayley LaGrone

2023-05

Unfortunately I will not be taking my baby to this place anymore. My husband took our pug in for a nail trim, and when the worker brought our dog back out they said he was “a little dramatic.” I took it as a funny little comment, because he is a pug so I know he will scream and squirm as if he were being murdered when you try to touch his nails. However, when they got home my husband noticed that the white blanket in our car had blood all over it. Turns out they nicked at least two of his nails down to the quick (it was quite a bit of blood). I totally understand that accidents happen, especially when a pug is wiggling and screaming. But they didn’t apply any powder to clot it, they didn’t tell us it happened, they didn’t apologize, and instead they walked out and called him “dramatic.”

Lynn Spriggs

2023-05

They did a fantastic job with my puppy’s haircut, he smells and looks great! I’m not so sure I’ll be coming back to this place unless I can’t get into my regular groomers. They told me over the phone the price would be about $40 for a 4 lb dog, but my fiancé can back and informed me it was almost $60.

Desirae Henry

2023-05

100% recommend. From the internal perspective I’ve never met a more dog/cat loving group of people. The care & concern the staff has for the pet visiting is exceptional. If only we didn’t have to deal with the few & far between unruly pet owners. 10/10. Highly recommend if you want your pets cuddled, loved on, talked to & groomed to a certain standard. ❤️🐾

Peggy Skaggs Jones

2022-05

Chloe always looks nice when I pick her up. This is today.Only thing I was disappointed about about is she didn't have any Christmas bow's in her ears.Nothing for the holidays.

noah franklin

2024-02

Hands down best place to take your 4 legged friends for all their grooming needs!

Seth Poe

2023-05

I’m a delivery driver and I love Critter Connection. They are always so friendly and it always seems like the animals they handle are happy and taken care of very well. Their work is phenomenal and their costumer service is amazing!!!

Michael Minton

2023-05

They did a very good job of grooming my dog. The only negative is they did not file her nails after they trimmed them, so her nails are still very sharp even though they're short. However, I would definitely recommend this place.

Valerie McMillen

2023-05

I take my dog here for a nail trimming every few weeks and have always had a great experience. Friendly staff, very clean, and adorable atmosphere! Highly recommend!

Joseph Clark

2023-05

Worst experience ever. They did not bathe my dog at all still the same dirt as before I sent my dog. my dogs nails were split after they cut his nail also. I use to like this place this is where my mom use to bring her dogs when I was a kid. I do not recommend them to anyone if you love your dogs.

K M

2023-05

I took my dog to be groomed by them for about a year. At first he loved to go, he was happy and would go to the back willingly when I would drop him off. However, the last 3 visits, my dog would begin to panic when we would pull up. He would try to run out the front door when it was time for them to take him back. The way the girl at the front desk manhandled my dog to get him to go back into the back was uncalled for. I would rethink taking your dogs here.

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-7 PM
Friday 8 AM-6 PM
Saturday 10 AM-2 PM
Sunday Closed

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