Family Dollar

MrBand Msker

2024-04

Horrible the manager is setting on the floor on social media while she calls for the poor guy doing stock to come to the register. He has to log her out to log in to service me Terrible customer service. I ask if the the cart loaded with black containers labeled family dollar where new stock waiting to be but up. She turns around and says yes. The proceeds to play on her phone

N G

2024-01

My son asked to walk there to get his family gifts with his hard earned money from chores and grades. I said he could bc I wasn’t home and he can’t drive yet. When I made it home I found out that he was profiled and made to feel uncomfortable from the manager standing next to him and asked him to make his purchases and leave. He was so upset! So I drove back up there and asked to know why my son had a time limit on how long he could be in the store and she said she can ask anyone to leave that she feels like is basically up to no good. She told me she kept watching him and he watched her. Well I’m sorry if I’m a 14 year old and feel like someone is looking at me I’m going to look back! I asked if I was allowed to see the footage and she basically wouldn’t let me get one word in and kept over talking me. I’ve been a long time customer there I have my bank statements to prove it and we will not be back! She gave me corporates number quickly and asked me to get out of her store. I didn’t raise my voice or cuss. I was simply going up there as a concerned mother and wanted answers to my questions she wouldn’t even let me get out. I’m only writing on here because corporate hasn’t reached out and I did what the number told me to do. I’m even more frustrated that he bought stuff anyways after being made to hurry up and make his purchase when all he was trying to do was shop for the holidays and wanted to make sure he had what everyone would like while texting me while he was in there! So yes that would take some time to do! She needs better training or you all need to consider redoing your handbook. I’ve been in management for 16 years and this definitely could’ve been handled better. -A concerned mother!

Lewis Cassie

2024-01

I like Family Dollar because the pics are reasonable and the products are great.

Karl Lee

2018-05

Cashier extremely rude. Prices in computer don't match prices on shelf. Something is seriously off at this store. Go to Vine Grove that one has nice staff that smile, polite and correct computer errors. Avoid the one nextdoor to Ollie's and save money by paying listed prices at ANY family dollar except this one. AVOID.

Janet Morris Grimes

2017-05

Very nice and clean store. Looks brand new. Great prices. They don't have produce but do have groceries, including a small section of refrigerated and frozen items. Aisles are wide enough to maneuver. Staff friendly and helpful.

Bethy

2022-05

The employees are friendly an happy to help an the store is clean &neat!

Eva Pettitt

2023-05

Love this family dollar.great people been going there for years.

Ellen Ricail

2022-05

Wasn't there today. Went to Dollar Tree and Ollie's. Family Dollar is next to it

J W

2023-05

Nice clean store and good friendly service.

Jessica Arms

2019-05

Found everything I was looking for great customer service. Save a lot with my app coupons!

Jess Has No Filter

2017-05

Pleasant staff, poor selection

cynthia little

2018-05

Slow service and dirty looking

Tammie Skidmore

2019-05

Something's best left unsaid

Deborah Robbins

2018-05

Good

David Rice

2017-05

I like it here