4 (123)
245 E. Highway 2792, Pine Knot, KY 42635
(606) 517-2316
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tabitha Garland
2024-03
There is a skinny girl with glasses that works there and is extremely rude and unprofessional! She needs to be retrained or fired! She tried to ban us and say we were harassing her and nobody ever said anything to her! We were having a private conversation that she decided to eavesdrop into and assume it was about her! Very unprofessional here do not recommend going here at all!!!!
Claraina Wilson
2024-02
Becareful about purchasing their electrics!!! I purchased a deep fryer and it lasted long enough to try it. I turned it on to see if it would heat and it did perfectly! (just long enough to fool u) and then I go to use it 2 days later and it isn't doing anything now, nothing! no lights, or heat so I'm out my money because I didn't keep my reciept or the box thinking it was good.. What a shame they wouldn't even trade it for me. Horrible workers looks bad on the company. I will no longer shop at the family dollar 2 many bad experiences!
joni helton
2023-05
Wow just wow, try hiring employees who aren't liars!! Never in my life have I experienced such horrible customer service, to have the so called manager lie 🤥 to me and laugh about no cameras being outside, I guess her way of feeling like she is powerful idk, just made her look like a horrible human, I'd give -10 stars if I could. I'm glad where I work we put the customer service above the rest. Without customers you don't have a store.
Kayla Stallings
2023-10
Friendly service. Only thing that really bothers me is, where they have the, ,"on sale" section..m usually aint on sail. Even to the point even costing more money than originally.
angel
2023-05
If I could leave a -5 review in this store I would. I purchased a gallon of milk yesterday. Date is good, but I get it home open it this morning and there’s clumps all in it. I call to see about returning it and because the girl who waited on me didn’t give me a receipt last night I can’t return it. With prices the way they are Ave everyone struggling you think they would understand I can’t afford to just buy another gallon of milk!!!!
Kourtney Jones
2024-02
Pine knot workers are a joke!! Sorry but seriously.Well the girl I encountered was!!
Jennifer Renee` Claxton
2023-05
The staff here were absolutely fabulous for the most part. There were less than a handful thought lacked or fell short in anyway. Upon seeing disapproval symbolwe all regroup& try to move forward
Marc Sexton
2024-03
Very nice and cozy place.
Jessica Scarborough (Jess)
2023-05
It's a good store to shop when they have got all of there shelves stocked up but it has really poor management!!
Avery Bryant
2022-05
The store in pine Knott KY should be restaffed because they closed the store just to unload a truck,they were 3workers there.i seen them myself and one of the workers came out and said he was by himself and the store would be closed for at least two more hours,if management cannot be more prepared for a truck to be unloaded and still have the store open should not be in management position
Slaven Ron
2017-05
Friendly staff, and usually has all household goods needed to do daily cleaning. It's very convenient and close to home. Over All a very nice place to shop, and the prices aren't bad either LOL 😀.
Janice Sanglin
2019-05
Real nice people works there they try to help you if you need it and I love that store I go there all the time I never seen nobody standing around they work hard
Ronald Hawley
2022-05
Love it the employees are always KIND ANDABSOLUTELY AMAZING, 💯 HELPFUL, polite and friendly I would absolutely recommend my family and friends to the Strunk Ky and the pine knot Ky locations.
Janette Cox
2023-11
Could use more customer service
Carly Hahn
2018-05
Customer service is HORRIBLE,FALSE ADVERTISEMENT- they advertise 100%satisfaction guaranteed... I shop for 5 people so I spend allot.. Never try to take something back- they won't let you!
Nicholas Coffey
2023-06
It's got a lot more items than most Family Dollar stores
Tommy King
2019-05
This is a really good store to find items that are cheaper than at other stores. Their customer service is excellent.
Tammy Bryant
2023-06
Very Frendly Helpful love this store will not go to another in town
Rhonda Perry
2023-05
It was well stocked ,clean , organized, and had a friendly atmosphere
Jason Casada
2019-05
Good workers that are willing to show you what you're looking for, close to home when you need something quick, & did I mention GOOD OLD FASHION SERVICE!
Kayla Stallings
2023-07
It's okay. Always good sales
Joe Altimus
2019-05
Very helpful staff, and very friendly too. They always say hello to you as you enter the store.
Allen
2023-05
The store always looks great.
Kylan Phillips
2017-05
Every night this week they have closed early. They see you pull up maybe 10 mins to 5 mins before closing and they lock the door before you get to it.
Barbara Dople
2022-05
A nice and friendly and helpful staff I can find what I need n no time
Nancy Worthington
2019-05
I love the people that work here at Family Dollar. No matter the price it's all about the people. Love it Highway 92
Sandra Jones
2018-05
I live close and am in there at least 3 times a week. The people are always nice and the place is clean.
Beth Gibson
2018-05
Treated very well and was in and out quickly always use Family Dollar my grandbabies always get their surprises
Jon Coffey
2019-05
The Dollar store in Stearns was well needed an is a convenience for tourists that visit west McCreary.
Larry Reagan
2023-09
It's a dollar store... where hardly anything is a dollar.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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