4.6 (139)
225 Tollage Creek, Pikeville, KY 41501
(606) 653-1129
orkin.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rodney seiersen
2023-11
Had initial appointment set for 10/30/2023 for around 8:30 a.m. I canceled my appointments for that day so I would be home. Got a text from the tech saying that he couldn’t come out till 10/31/2023 at 09:30 a.m. I agreed cause I understand that things happen and sometimes schedules can be messed up to start with. So I again cancelled the appointments I had that morning.Got a text from tech on 10/30/2023 in the evening, he again confirmed that he would be at my house around 09:30 on 10/31/2023. Well on 10/31/2023 at 09:37 a.m. I get a text from the tech informing that he wouldn’t be out till around 11:30…… wondering if I should just text the tech and cancel and find another company to work with.Services: Spider extermination, Cockroach extermination
Shane Gannon
2023-12
Sorry awful service that costed us nearly 6000$ and they won't even reply back to any of our emails so today I'm emailing these scam artist another time if you fail to email us back I'm gonna send you a letter of intent then open suit it's a sad day Im being forced to do this I absolutely do not recommend
Elizabeth Drake
2019-05
The person who came to my home was great and explained things well! My only complaint is that the quote I was given online did not match the price my technician told me today. He made sure I understood it fully before I signed but it was more than what I was told I would pay yesterday when I spoke will the Orkin call center.
Tyler Fugate
2020-05
We moved into a place that the last people had left in awful shape. They came the next day after we called and worked fast, yet did amazing work! They took into consideration of our puppy and kids and gave us a great peace of mind! (Also super amazing pricing!) Wouldn’t use anyone else!
Eugene Dickerson
2019-05
Ethan was the technician, he done a very good job. He was courteous and informative. The price was reasonable, considering grove to the home and the time physically taken to do the job.I would highly recommend .Thanks!
Retha Hunt
2019-05
I just wanted to give a shout out to Jessie! She is an excellent representative for your company. Jessie is polite, friendly, thorough and hard working. In addition, she is completely trustworthy in your home. I would recommend this company and Jessie to all my friends!
Laken & Charlie
2019-05
Definitely recommend this pest control company! The man who came out to do our service was so polite and did not make the visit awkward or uncomfortable! It was as if we had a friend visiting! He explained everything thoroughly and even with some humor! The packages and pricing are very reasonable and they come out and service in a quick and timely manner! Will definitely be sticking with this company!
Amy Schaub
2019-05
The technicians are professional and are just really nice. The schedulers are easy to work with and they make sure you are satisfied. Also, when they find a rogue open applesauce squeeze pouch in your pantry attracting bugs, they don’t make you feel like a total slob or weirdo. 😉
Teresa Helton
2020-05
If I could leave less then one star I would. My first initial visit from the Orkin man was very quick & he used very little product in our home. After signing the contract with him he informed us that he was not our regular Orkin man & told us our Orkin lady was on vacation & the company was going to be franchised. I called Orkin six or seven times because I was still experiencing a pest problem & it was getting worse. I finally got them to send out our Orkin lady that will work in our area. I liked her personality & she did a better job then the first man that Orkin sent out. It was supposed to be free in between services if you are still experiencing problems but we are being charged 83.00 again & it was only about 2 weeks from the first visit. I am extremely upset because my home is being invaded with more pests each day. They are multiplying & at night when I get up they are everywhere. What Orkin is using is not working. I need something more to go with it. I was advised because of my Eosinphyllic Asthma to go with gel bait but it's not working. I was also told that our Orkin lady only comes to Va. twice a month & she really does have a lot of businesses to attend to. I really did like her from my first meeting, I just want these pests to be eradicated & they are populating more each day. The are very bad at night when you cut the lights off & then cut them back on. My husband has very bad health too & we need these pests gone. I'm just so extremely upset!02/20/20Hopefully our home is on it's way to being pest free. Yesterday they Orkin lady only used gel. I wish she had used the other options along with the gel like the Orkin man had started doing on my request because that is what started working for our pest problem. The gel was not enough. I am glad our Orkin lady is back. She is very good with animals & has a great personality.
Amanda Williams
2019-05
Just had our first treatment so I’m not sure how well it’s working yet, but I must say I am very impressed with the customer service already. From the woman on the phone who scheduled my appointment to the guy who came and treated they were both SUPER helpful and eager to answer all of my questions.
Jessica Oney
2019-05
Jessica J was vfriendly and efficient. We enjoyed her company and she was very knowledgeable. I can already see a difference in insect activity outside within just a few hours. Thank you all very much!
Cullen Younger
2019-05
Reported an issue with mice and they responded very quickly to fix it. Sealed all the entry points and took preventive measures. Even followed up a few days later to ensure everything was okay .Excellent Service !
kydentman
2019-05
Service so far is good but I’m afraid with all the added work my acct rep is getting passed onto them my service will suffer. Example in fact I called my rep about a large animal in my attic. My rep was unable to help me due to the overload of customers on their list to service. In my honest opinion Orkin in east ky needs to hire more employees before their revenues suffer !ThanksMatt AmickCoal run village resident
Lincoln Spence
2020-05
I had a hard time reaching them this time, but we are in the middle of a pandemic. Once I finally did, they took care of us quickly. Great service! Now hoping the bugs and wasps disappear.
Wilma Combs
2019-05
Like the service. Polite servicemen are a plus. Straight to work. Quick service and we weren’t disturbed from our family’s daily routine. Very knowledgeable workers. Answered all our questions. Thank you for your services.
Amanda McClure
2019-05
They are always in time. Unless something g comes up and then I always receive a call that let's me know if the time has to change. My orkin man is always nice and respectful. I would recommend this company to any one.
thelma bee
2015-05
I had the worst problem with ants, Orkin sent Jessie out , she did a great job. I have not seen any ants in the house. Thanks Orkin so much. And I must say they really work with your budget. Great service.
Steven Damron
2023-06
They don't return calls.Beware.They will probably call me after I post this review. Lol
David Minix
2019-05
Very friendly service. Excellent quality. Jesse goes out of her way to make sure everything is taken care of and works hard to make service as convenient as possible.
Amanda Strunk
2019-05
I recently moved and informed orkin of my new address. They still went to my old house to spray. So I called them a second time and gave them my new address again. The next month they still went to the wrong house and sprayed and charged my account both times. If this happens for a third time I will be cancelling with them.. so far my experience with orkin has been bad..
Gina Cornett
2019-05
Orkin was very fast and got to me the day after I called. I had ants and so far I haven’t seen any more except in my bathroom. I will continue to use them unless the ant problem isn’t solved.
Irvin Allen
2019-05
I had them come out last year I think for bedbugs. I had to get them back repeatedly until I called and the woman said my 30 day treatment was up. So I asked for the manager she said she would have to have a manager call me. Never received a phone call and wasted $1300.
Emma Johnson
2020-05
I love our lady ❤️She's friendly, loving to our dogs & cats. Does her job correctly. Answers questions to the best of her ability.
Samantha Hatcher
2020-05
Jessie was friendly and professional. She made sure that we understand our treatment plan and answered all of our questions.
Jory Rife
2022-05
This office has helped me numerous times. Jason has worked me in his schedule on a moments notice. Great Professional Staff!!!!Service: Termite inspection
Brad
2021-05
Called to schedule a termite inspection on a home im purchasing. Guy said im not the owner so I cant. Obviously doesn't understand how a home buyer has a home inspection and termite inspection done on a property before closing. Chuckled when I suggested this is how it works like im a idiot. Says "have the listing agent call and schedule".
Melissa Addington
2020-05
My technician Josh was very courteous and professional. He ask if I had any concerns and throughly treated my home.
Karen W.
2020-05
There is a specific guy that visits every month and he is the most polite and professional employee I've ever dealt with. He communicates and ask questions. Keep rocking it!
Donna Wiles
2019-05
Today was our first visit. The technician, Jessie, was very knowledgeable, informative, and kind. Excellent customer service
Curt Rowe
2021-05
I called and asked about getting a termite inspection and report for a house I am buying and was told "Unfortunately, Orkin doesn't do those." Which really confused me based on the fact they have advertised 3/4 of their business on termite control.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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