Mike's_iFix

Michael Bremer

2024-04

Was charged $212 cash up front for repair & shipping. When picking up I was told it could not be fixed & they could ship it somewhere to fix for another $100. I told them no I will just buy a new phone. I knew I would loose the shipping fee for the part. Which was not the problem. I was told there is a no refund policy on the labor. From $212 I was refunded $68. The shipping was $35. So they kept $ 110 for no repair.

Phillip Lee

2024-04

While visiting family in the Paducah area, my S22 Ultra screen cracked beyond repair and the phone was dead. Mike and Co. had me back up and running in no time with very prompt and courteous service; and a lifetime warranty on the replacement OEM parts. Straight shooters. You can't go wrong with Mike's_iFix!

Leigh Ann Dycus

2024-03

We have done business with Mike for years. He is the only person we take our devices to. He’s professional, efficient, and the best at what he does! He’s handled numerous repairs for us over the years. 10/10

Jack Williams

2023-12

I highly recommend Mike and his crew to take care of your phone repairs. Took my note 20 to have the charger port replaced, had me in and out in no time works perfectly, he saved me from having to buy a new phone. Definitely worth checking out before you throw out your phone and buy a new one.

Amie Hodges

2023-10

After going to not 1 not 2 but 5 other businesses I remember Mike's IFix. I'm soooo glad I did! He was able to completely restore my phone when no one else could! 10/10 recommend!

Doris Poat

2023-10

After purchasing my last 2-3 phones from Mike’s ifix, I feel comfortable taking my questions in there and not feeling so low-tech that I am embarrassed by my lack of skills. He checked all the aspects of my phone issues and I left as a very happy customer, as usual! Highly recommend ! Thank you:

Babretta Bly

2024-02

I am a very happy customer. They are very knowledgeable young men. Thy did what I needed done in a short time.

Zoe Houston

2023-09

Dropped by and got a quick, easy estimate and dropped off my computer a couple weeks later! When i dropped it off (Friday), it wasn’t supposed to be done until Wednesday the next week due to parts. However, I got it on Monday! No trouble picking it up or payment, everyone was super friendly throughout the whole process! My computer looks and works great so i’m very grateful.

Ashley York

2023-06

Fixed the ear speaker on my iPhone super quick! Kept me in the loop the entire time regarding what it needed and the cost. Even let me use a loaner phone for the little bit of time he had mine. Definitely recommend!

carla morris

2023-09

Mike was extremely helpful, and answered all my questions. He was able to repair my I-Pad in the same day. I am a repeat customer, and I highly recommend his business. Thank you.

Russell B. Jones

2021-05

***DO NOT TRUST MIKE*** Long rant ahead…So on April 28th, the screen digitizer in my two-year-old iPhone X went out and the AT&T store on Hinkleville Road sent me to Mike’s iFix. They got me in right away, replaced the screen with their "premium" OLED replacement and I even had them replace my battery at the same time. I paid $385 for these services. I got the phone back the same day, it worked just fine and I was a very satisfied customer, we even had a nice conversation while I was getting paperwork settled. Fast forward to May 16th, 18 days later, and I pull my phone out of my pocket and the screen was blank. The phone still rang, beeped, and dinged, but I just couldn’t use the screen. There was absolutely no damage on the glass or the phone, I just pulled it out of my pocket to check the weather and it was blank. I checked my receipt and saw there was a lifetime warranty, (that Mike even mentioned when I had it repaired). Awesome, I thought! Unfortunately, that was Saturday, May 16th and they were already closed for the day, so I had to wait until Tuesday (today) to take it in. So, after they have a look at my phone, Mike informs me there is a “hairline” crack on the inner screen OLED, even with no visible damage anywhere on the outer glass screen or history of physical damage on my part. Mike informs me that there is no way the manufacturer will replace this screen but he can put another one on for the same cost (minus labor). My issue is that I didn’t have a warranty with the manufacturer of the screen he chose to put on my phone, I had a warranty with Mike’s iFix. If I had damaged my phone, I would have eaten the cost, and paid for a new screen or a new phone…but that’s not what happened! I can (and did) buy a new iPhone. I would totally understand if there was visual damage to my device but my phone had not had any rough handling or unusual usage…just normal use. If Mike chooses to put in substandard parts that are easily damaged by normal use within 18 days of installation, that’s Mike’s problem and not my fault. He should replace the screen as guaranteed by HIS warranty, not keep referring to some ethereal “manufacturer’s warranty”…which he conveniently hid behind during the entire conversation we were having when he was telling me how he WASN’T going fix my phone. It is impossible for me to understand how the inner screen can be so fragile as to be cracked without any trauma or damage to the “tough” outer glass when the device was just in my pocket…other than it being a substandard knock-off product. So, if you decide to get your screen replaced at Mike’s iFix, don’t trust his “warranty”, as it is just a cheap gimmick. You should expect the substandard parts he puts in your phone to break with normal usage in less than 30 days, and you should expect to not to get any help from him when you present your “lifetime warranty” when your device fails.

Daniel Bigham

2023-11

Great service. Communicated the entire process to me and even worked outside regular business hours to ensure I got my phone back ASAP. Easy 5 stars.

Stephanie Ellegood

2023-05

Huge shout out to Mike’s iFix for his help today. He was able to replace my screen and home button after they were busted recently. Super friendly and courteous, and he had my screen/button fixed so quickly! Thanks so much! We will definitely be back if we have a cracked screen again.

Kaleb Kester

2024-04

Brenden was very communicative, and called with updates while trying to diagnose my computer.

Arianna Streetman

2023-10

Go here! They fixed my iPhone 11 up flawlessly and the customer service was the best in town. Extremely nice and couldn’t have asked for a better experience!!

Sean Manea

2023-05

My wife was looking for an iMac computer and Mike was able to find us one through his suppliers at a very reasonable price. He kept us in the loop throughout the entire process and helped her get it set up. Very knowledgeable and helpful when she had questions. Wouldn't hesitate to purchase from bim again.

Bridget Smith

2023-05

Mike was able to get my phone repaired after it got water damage on a Disney trip. This was very important to me since it had my daughters first Disney trip pictures on it. Mike updated me every couple of days about the progress of the phone. Even if Mike cannot fix it, he has many resources and contacts that he can use to do his best to fix it. Everything about the customer service, quality, timeliness, etc was wonderful! Do not go anywhere else but Mikes!!! You will not be disappointed!

Shea Faulkner

2022-05

I met Mike back in 2014 when I needed my phone screen replaced. I have been with him every since! Kind, courteous, explains in detail what is needed and/or required, and, if he thinks that it’s not worth fixing, he will tell you to save your money. That’s happened a time or two before with me and because he also has phones for sale, I got a much better phone at a great price! Hands down the best service and knowledge based techs around!

Johnny Darnell

2024-02

Very knowledgeable staff..if you need your phone fixed or computer fixed this is the place to go

Jennifer Hahn

2023-09

Brendon was the most helpful customer service tech this morning!! Me kept me from having to buy a new IPhone!!Definitely will be coming back here!!Highly recommend!!

Emily Musgrave

2023-05

Mike went above and beyond to help me. My sons “voice” went out. He is non verbal/autistic and needs his iPad to voice what he needs. Mike put a new battery in and it wasn’t holding charge. He replaced the battery and then something else was the issue. Mike always was very responsive and called me to keep me updated on the process. Very professional and fast service! He’s got all my future business!!

Aidan Brown

2023-12

They fixed my iPad's charging issue in little over an hour! Fantastic service with great communication!

Andrew Garvick

2022-05

Very professional. Went out of their way to do an emergency repair after hours. The prices are beyond reasonable for the quality of work they offer. A great small business, paired with friendly atmosphere makes Mikes IFix a MUST stop for your phone repair needs.

Joe Allgood

2023-10

My iphone's charging port was not working properly. I too it to Mike's iFix and in less than 3 minutes they had it working fine.

Amanda Grant

2023-05

Best experience I’ve ever had getting my phone fixed! Polite and very friendly. And done in a great timely manner. Will most DEFINITELY be back again for all my phone needs.

Lauren Sullivan

2020-05

Highly recommend! Needed my phone fixed immediately and Mike came to my location to pick up my phone. He then fixed and returned my phone to me in under 2 hours. There is no other phone repair service that will pick up and drop off your phone. Exceptional service. Mike is friendly and good at what he does. I will not take my business anywhere else now. Cannot recommend Mike’s iFix enough!

H G

2021-05

Mike and his team were easy to deal with, clear about what was happening, and up-front & honest about the price. When setting up an appointment, I was unavailable during their business hours and they were willing to allow me to come before open to get my phone repaired. Will definitely be back in the future.

Paladinmini Pedro

2024-03

Phone works great now and they are super friendly

Marsha Orr

2023-05

Mike and his employees are all very attentive, educated and pleasant to deal with. They have great communication and their work ethic, experience and pricing can't be beat. I highly recommend.

Mike and Pat Reed

2022-05

I had an iphone 7 that I could no longer access in any way. I went to Verizon, purchased a new phone and because they couldn't access my phone I left without any transfer of data. I use my phone for work and I had to have my data. Frustrated beyond belief at Verizon, I remembered that I had used Mike's Fixit a few years back and was completely satisfied. Without much hope, I called the shop and was told they would be able to access my old phone and transfer the data. I took both phones to the store and within 2.5 hours all of my data had been transferred to my new phone. Not only is their service the absolute best, they are nice and truthful. I still wonder why they could do what Verizon could not, or would not. And the cost of his service is so reasonable. I left there very happy. I would recommend them to anyone. 5 stars!!!!!