Towne Square Animal Hospital

Carey Ann (KYBelle)

2024-04

I've been taking my furbabies to TSAH for 30 years this August. I've never ever had a bad experience! They have helped me welcome new ones and also say goodbye to them. I truly believe everyone working there (and everyone who's ever worked there) genuinely care about my pets as well as me. I don't plan on going anywhere else. 🐾

David Lanham

2024-05

I went with my mom to put to sleep her family dog. They were very kind and thoughtful. Thank you for your thoughtfulness.

Matt Cavins

2024-04

They care more about their bottom line than your pet. I recommend finding another provider.AVMA’s Principles of Veterinary Medical Ethics require that veterinarians provide prescriptions to clients upon request in lieu of dispensing a drug. Town Square is happy to sell medicine to me, but they declined my prescription from chewys, which offers a cheaper price for the same medicine. Not ethical behavior.

Tristan Lee

2024-04

I called the emergency line for my dog crying and they told me they won't help because I'm not a client. That's ridiculous.

Nancy Summers

2024-03

They are always patient and have a REAL love of animals. My pets are always happy and excited to see everyone there.

Kim Hester

2024-02

They have always been exceptional when it came to our furlove, when it was time to help our Lily cross the Rainbow Bridge they were extremely caring and helpful.

Heaven Failing

2024-04

They were very good at their job my cat is very skittish and they took very good care of her

Ashley Johnston

2024-05

Extremely helpful and considerate. They always take the time to answer questions.

Bianca Bannister

2024-02

my pup was on the verge of dying and i didn’t have all the money i needed so they cut my expenses and helped my baby girl! this is the best vet!!

Cyrus Adkisson

2022-05

My dog got a "full" checkup from a TSAH vet on July 29 and died 10 weeks later on Oct 16 due to kidney failure at only 10 years old, possibly due to a latent bacterial infection. He had lost 25%+ of his body weight... did they bother to call my previous vet for the last weight? Nope. When I noted "His ribcage feels weird and bony to me now" (i.e. weight loss) did they take action? "Probably just the way God made him." When they did the screening tests I asked for, did they do the "full" test or the pared-down test to save money? They did the "pared down" test that skipped bacterial screening without telling me. (I would have gladly paid.) When they detected a 3-out-6 heart murmur (likely due to kidney failure, we know now), did they call my old vet to ask if it was persistent or new? Nope. Did they indicate the heart murmur was life-threatening or possibly due to a systemic problem? Nope. Did they offer me the option of doing more intensive blood screening in response to detecting the murmur? Nope. Did they mention Lyme as a possibility or ask me if my dog had tick bites? Nope. Let me say this as clearly as possible: I have waited 1 month to process the series of events and still fully believe my dog would still be alive if I'd gone to another vet. Avoid TSAH.

Angela Knight

2023-10

One of my daughters dogs had to be put down unexpectedly. Dr. Cecil was very kind and sympathetic, explained everything. The staff was great. Thank you so very much.

Natalie Mayfield

2023-08

You won’t find a better veterinarian than Summer Buckner!!! I’ve had dogs for the past 14 years, haven’t felt a need/want to ask or return to a certain one, until now. She is kind and compassionate, listens and encourages! I know my dogs are cared for by her!

Melissa Hay

2024-03

Dr Cecil came in early Sunday morning to help my mother's dog. He was very kind and supportive.

James Shanks

2023-07

They are taking great care of my fur baby and are calling me everyday for updates. I am going to continue to use them as long as I have pets. Probably the best care I have seen.

Julie Clark

2024-01

Great staff. Pricey but who's not?

Mark Weathers

2023-09

Our dog had gotten really bad sick. He explained everything in great detail, He helped us decide they best action to take, highly recommend him

J Tretter

2024-01

Super helpful, quickly scanned a stray cat we found.

Cynthia Prather

2023-12

I love the vets here! Great customer service

John Doe

2023-05

My dog has breathing issues. I went there & a vet checked him. I felt she was very thorough & she seemed very knowledgeable. I really clicked with her. But she did xrays of his chest to check his heart & lungs & was concerned for his heart so she sent the xrays to a specialist in Louisville KY & it's been over 2 months & no response from them. This could have been a very serious situation with my dog & they didn't treat it as such. I was very disappointed & ended up taking all of my dogs records & xrays to another vet to get some answers.

Corey Alvey

2021-05

Very friendly and caring staff! Had to take one of my dogs to them on a Sunday when they were closed for an emergency and was terrified of that the cost was going to be but once we got the bill I was surprised and relieved and my pup is better now. They also called frequently with updates during his stay which helped alleviate some of the stress of him being sick.

BMZ

2023-08

Son was in a car accident out of state and hospitalized for quite awhile. When I called to send for records to care for the pet, I was told I’d need his permission. You’d think they know, HIPAA rules don’t apply to animals. Aggravated.

Anita Hardesty

2021-05

Have only talked to them on the phone. Great staff. Friendly, caring, friendly. Helped me with a special food my Australian shepherd has to eat. They went way above and beyond. He needs an xray of his elbow he broke and had surgery on. I am taking my boy to them. I will post an update after I go there.

Gamer Gamer

2022-05

It's a walk in clinic so you need to arrive early or you'll be waiting for an hour or so but the employees are very nice! The vet techs will help your animal and treat them with respect. The veterinarians will explain if you don't understand something or have a question. They will also inform you on what the best medicine or treatment is needed for your furry (or not so furry) companion if they are sick. I will always trust this clinic when something is wrong with my animals.

Suzanne Reed

2021-05

I honestly have never been with a more caring, and personable group of "fur baby" caregivers. Many times, I've felt as if I was the only person my Dr (Kunze), was dealing with, knowing how busy he truly was. The ladies on the front lines are the same, and have helped me more times than I could count. I depend on these people, and they have most certainly shown me their integrity, heartfelt concerns, professionalism, and just how sweet a group they are.

Bonta Buckner

2020-05

My dog was just diagnosed with diabetes. Dr. Alvey is awesome! He has always taken good care of Precious in getting her back to health. After just a couple weeks she is recovering and back to normal. I thank God for his helping me to have more time with this sweet girl. The staff are amazing and they always take great care of us.

The Hancocks

2022-05

Town square had the best prices and care. They took great care of my dog, answered all my be questions and be started within the price they quoted me. My dog is having a great recovery and I'll continue to keep going back!

Dara Hill

2023-05

My 13 yr old lucas and myself are recent transplants from Florida. We brought him in and had him boarded for about a month before we found our forever home. About a month later lucas started showing signs of possible cancer and or dementia. Dr. Alvey was extremely professional and up front. Unfortunately lucas succumbed to his disease and my precious boy had to be helped to reach rainbow bridge. I was not able to be there to be with him in his last moments but my mom and daughter were. Thank you Dr. Alvey and team for the love kindness and dignity you showed my little boy. God bless you all

Seth Bussart

2023-11

They have a lot of kind people that work there, at times that alone helps out a lot

ray logan

2022-05

After being diagnosed and administered meds my baby doggie was doing better, but then after 4 days he started to regress ,I called the doctor the next day at 7 am, was told she's not in, and was told she would call soon as she gets in, we waited, my baby died 2pm. I call the doctor, she says she got the message ,but she forgot to call, I'm sorry ,needless to say I'm crushed by the excuse and the end result .

Chris Isbell

2023-05

I love my cat don't get me wrong but going there very often could break my bank , everyone is very nice and helpful.