PetSmart

4.3 (1118)

5241 Frederica St, Owensboro, KY 42301
(270) 688-0412
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Hannah Norman

2024-05

The service from the employee's are pet enthusiasts as well, which is awesome to see they are very helpful and help you get on your way to get everything you need. Always check the online store first. You can get many things cheaper there and then pick them up at the store, saving almost 20% on things like pet tanks and aquariums. So it's awesome saving time and money.

Christina “Boo”

2024-02

I absolutely love pets smart! They always have an awesome selection, and they always give me online deals anytime I'm in the store, considering the shipping prices are really high currently! The staff is always super friendly and helpful if I need to ask questions. They made setting up and maintaining my ball python take a breeze, and of course, the only place I can find decent frozen thawed meals for my snake. Always well stocked, clean, and organized.

Amanda Nash

2024-02

I love coming here and getting my puppers a treat and new bandana. I wish I could get her "frou-frou" treatment with their services, but you have to have the shots up to date, and on hand.

Cathy Kindquist

2024-04

Great store. Well stocked. Helpful and friendly staff. If you gag on any of the prices, don't blame them. Biden has taken a wrecking ball to our country and pushed inflation through the roof on pet supplies too. Look for items on sale. They make a real effort in this store to offer affordable options.

Emibbie

2024-03

They did a great job with my doggie. The groomer Bria, I think was her name... she was great. Sweet and loving to my pup. I appreciated that a lot! The only complaint is that we paid for the highest pampering package but when we picked him up he didn't smell very good (as in he smelled a lot like he did when we dropped him off), he still had a lot of dander on hos back, and they didn't put the bandana on him that's supposed come with the package. Otherwise, we were happy. 😁

Julie Rhoades

2023-12

We LOVE PetSmart..we went Sunday December 17th & took pictures with Santa

Martha Stockdale

2024-04

I am very pleased with the pick up service here.I arrived early and the cashier went and got my order off the shelf and brought it out immediately. Great service with a smile and very nice.

Kirra Lee

2024-03

Tina was so rude.. First I walked in and she said “Welcome to petsmart🙄🙄” In a voice like I was a terrible person for walking in. Then to make it better when I was checking out a girl in front of my was having troubles with the app and asked in the nicest way possible, “Where do I find the submit button?” And Tina says “The green button, crazy right.” Then the lady apologized and Tina rolls her eyes and then the lady leaves and says have a good day and Tina completely ignores her, that’s when I made sure to look at her name tag. Then proceeds to not tell me to have a good day either when I told her to. People like this should NOT be working in an environment where you have to communicate with people.

Marcus

2023-07

Gotta love petsmart when you rescue a kitten after a rain Storm n it got separated from the rest of its family you don't care how much u spend on it to show it love n give it a new home n only wish you could help save the rest of his family. His name is puddles

Jerry Simon

2024-05

Petsmart always has what I need, when I need it. My black lab Luna, will not let anyone trim her nails other than their salon. They always treat her really well and she acts like she's known them forever! Lol! Makes me happy, because she won't let me or her vet do it.

Kristine Gusse

2024-03

Great variety of products. I usually order online but when I'm in a bind PetSmart is the place to go! The employees are always very kind and helpful and although it's a pet shop it's consistently clean. Thank you!

Neko MiiMii

2024-03

I went there on 3/4/24 and found a lovely cat for adoption. When I picked her up I noticed her incision was red and puffy. The associate informed me that she needed to be sent back to the shelter to get treated, took my information down and put a "I found a home" sign of the cat's window... Called on 3/5/24 to check up on her, was told she was adopted THIS MORNING!!! NO ONE TOLD THE STAFF ABOUT HER INCISION, THE SIGN OF ALREADY ADOPTED, OR MY INFORMATION!!!!

Sue Martin

2024-04

They are always nice. Greet me when I come in, and always ask if I need help. And most always have what I'm looking for.

Anne Gonzales MSB Boutique & Bridal

2023-10

Second time purchasing kittens from here. This time a matched pair. They are adorable!

Roy Marquez

2023-11

Wow, I never experienced such a friendly retail staff until today. The PetSmart associates were friendly and very attentive to our needs finding the stuff needed for our new puppy. Thank you for displaying outstanding customer service!

Elizabeth Mizell

2024-01

PetSmart is a Wonderful and Great Place to go shopping for Your Pets. I hope I get the job at PetSmart. I put application in today. I love animals very much. I have 2 dogs and 2 cats I take of at home every day . I know I can the job at Petsmart. Everyone at petsmart are very nice and Friendly there.

Elizabeth Bland

2023-06

Our sweet little mini doxi loved Bria! We can't wait to visit her again!

Amanda May

2024-01

Usually has everything I need in stock. The training classes are amazing. You really can learn a lot.

Kim Faulkner

2023-09

My pup was in desperate need of a cut a shampoo. Sara was awesome with him even though he is very hyper.

Janice Settle

2023-09

I don't go in very often. I order my supplies and someone brings them out. The ordering process is easy. I get my order brought out quickly. It's never been wrong so far. Staff is always friendly.

Hannah Jo Daugherty

2021-05

We always hit up petsmart for all our bird food and toys. Weve gotten 6 budgies from them and all have happy healthy lives.

Ivonne Vazquez

2023-08

Thank you for all you do to help local shelter’s dogs and cats to get adopted!💕

Derek H

2024-01

Great place to get your dogs haircut. They where very nice an they remember me an my dog every time we come in

Erin Cecil

2023-10

My daughter wanted a hamster for her birthday. The staff were very friendly and knowledgeable. Talked to my daughter about the type hamster she choose and some challenges she might face to make sure she understood what she was getting into. Made sure we had all the necessities and gave care tips. Great experience and my daughter loves her hamster.

Sam & Angie Hamilton

2021-05

Great store as far as cleanliness an friendliness. Just couldn't find what I needed for my chorkie. Selections for small dogs are slim. Need a carrier or sling to carry her an not much of a selection. Employee was texting on his phone with me standing there trying to check out. Had female employee that was awesome with answering questions about food. But just really expected more interaction etc. It was an ok experience, Angie Brown

Tim Knight

2024-05

They're awesome they gave me my rats at half price

Joshua Hanneken

2024-02

My dogs love the place and walk around like they are important. Good people

Rachel

2024-02

Staff was very helpful in helping us with picking our new birds

Jeffery Allen

2022-05

Adopted a 8 month old female kitty. Already fixed and everything so our 11 month old boy cat would have a friend. We love pet smart.

Carey Ann (KYBelle)

2022-05

Everyone is very friendly and helpful! There are buttons you can press if there's no one in the area where you need assistance. When I did that, someone came right out. I was in and out in about 15 minutes. (Photo of the Cory catfish I bought in my aquarium.)

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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