4.9 (57)
321 Washington Ave, Owensboro, KY 42301
(270) 683-1115
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Kabalen
2024-04
The employees here are some of the best. Knowledgeable helpful and insightful if you have a project you are working on. Much better than a big box store.
Mary Mcculley
2022-05
This is the best local hardware store ever! super clean store- very knowledgeable workers- patient - ( a plus for me) - not to mention their two long- haired Russian Grey cats..... Value and True. ( combined weight more than a suitcase limit ). If you go often enough, you may see one running down the aisle. Inspiring !
Carol Joe Pope
2023-08
Got air filter and light bulbs good place ... Got the world's fatest house cats there . They are pets .. but huge
lucas reever
2022-05
This is the best location to get any home goods. The staff is very friendly, and they treat you like family. They also have Bittel Farms pork available for purchase here. If you like pork burger, they have them here! They also have Green Egg products, Milwaukee products, and a great selection of knives!
Cheri Smith
2021-05
Awesome experience!!! Went to the two big box stores to purchase materials to repair a window pane. Neither had the materials necessary for the repair. Came here, not only did they have it, but the cashier was able to tell me exactly where the materials were located. The employees were also extremely friendly. I'll be back!!!
Allison Elliott
2020-05
Emily offers personal customer care and has the details for your puppers here. She goes above and beyond to help and serve you and your needs. Always a smile when she serves others and friendly service. I highly recommend this business. Thank you all each one!!!
Scott Scraper
2021-05
The employees at this establishment are absolutely top notch. Every single time I go in, I always leave with a smile. They are all very knowledgeable and a delight to talk to. Just really friendly people. They will always have my business when I’m in town for a job.
William Gibson
2023-05
My aunt's loveeeeeeee this place. They say it's like hanging out with friends. They look forward to buying gardening items every year.
Rhoda Eldot
2023-11
Very nice employees and helpful too!
Skippy McGee
2013-05
I have been thinking about getting a grill for several weeks. One of my co-workers loves to grill so naturally I asked him to recommend a grill. He said without a doubt, I should buy a Holland. He said Gordons has them and that's where I should go. I asked him to call for me to find out if that particular grill was in-stock and assembled. He called with me standing there and he was told they had one in-stock and it was ready to go. He asked how much and was told $529.xx. He asked if they price-matched because he had seen one for $499 and your store said yes. Today I get a truck and I drive to Gordon's to purchase the grill. The lady upfront directed me to the back where a gentleman was in an office on the phone. She said he would take me to the grills. Once he was off the phone, we went to check out the grills. I asked about the Holland and he showed me the three he had and only one of them was listed for $529 so I asked about that one. He explained a little about the grill and said that was the only one he had like that in-stock. Here is where it goes south for me. I asked him if he could do better on the price... He said "No, that's the best I can do". At that point, I told him I would think about it and left. If this is the way this store is going to do business, I don't think I'll be back. I work in retail, therefore I strongly believe in buying local and buying from small business owners. All I wanted to save was the same $30 they said they could do on the phone. I can't believe he did not come back with anything except, yes, that's the best price.
Paul Bosley
2021-05
Just like the old days...great service, where else would you find a glass percolator top? They also have the best selection of Case knives in town as far as I know.
Lynn Reid
2023-05
Love this place! Small town feel and always so helpful! Recommend highly!
Katrina Frields
2023-05
Friendly people, nice little store to get things when you don't want to go to the big box stores.
Karen Osborne
2022-05
These guys are intelligent innovative and go out of their way to help with every detail!!Yay fixed my grand kids scooterLast time it was the side brush ony roomba
Michael Chann
2023-05
Great hometown hardware store. Don't forget to pet the kitties while you're there.
Steven Ickes
2022-05
Very helpful, polite, and honest. Convenient location - no need to battle KY 54 or Towne Square area traffic.
Ziza Kirk
2023-09
The best! So helpful and friendly.
Robert collins
2022-05
excellent service. Very friendly.
Deb Howard-miller
2022-05
I go here for hardware stuff,love staff,very nice and kind to my autistic son!
William Damron
2019-05
Always love a locally owned and operated store, especially one that has great people.
Jeanne Aldworth
2021-05
The staff are knowledgeable and very friendly. Miss True and Miss Value love being petted.
Matt Mason
2022-05
Great place. Treat you like family. Very helpful.
Josh Garrett
2023-05
I'm here every other day and everyone is super helpful
Jeff Phillips
2018-05
Great inventory of products and the employees were very helpful. I highly recommend this hardware store!
Vj Drive
2021-05
Great sales staff, friendly and knowledgeable. I will go more often now.
Kevin
2021-05
Home town hardware store. Good selection for a small store. Staff is always helpful and friendly.
Shawn Mattingly
2023-05
Very friendly, always happy to help
Eric Hagan
2018-05
They had what I was looking for. Knowledgeable and friendly staff. Will definitely return
Chris
2022-05
This is the locally owned top recommendation for a hardware store!
Stephanie Higdon
2021-05
Very friendly people and service. I will return.
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-4 PM |
Sunday | 12-4 PM |
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