Dairy Queen Grill & Chill

3.9 (288)

151 KY-2, Olive Hill, KY 41164
(606) 286-5260
fourteenfoods.com

Claimed
Fast food restaurant
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jessica Dawn Kiser (Jess)

2024-04

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Bonnie Lynn

2024-03

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Stephanie Stephens

2023-11

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Misty S

2022-05

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Amanda Hall

2023-05

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Tommy Nolan

2024-04

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Miles Lister

2023-11

It's nice, can be a bit slow at times, but I enjoy the food and I like the view from their seating areaWheelchair accessibility: 2 handicap spaces, a ramp, and no stairs

John Glaze

2023-08

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Devin Patrick

2023-05

The food was fresh but that’s the only compliment. They had 2 people working, a 3rd person was on break. I suppose we got there at the right time because the wait was minimal. There were no customers in the store but not a clean table in the place. The tray they put our food on was covered in ketchup. We had to go back to the counter to get the gravy and BBQ that we told them we wanted while placing our order. At the end of the meal we waited 15 minutes to order ice cream and at that point we just left. I know labor is expensive but if you have more staff you could make more money. I worked for DQ for 10 years and I’d have been extremely upset if I lost a sale because I didn’t staff appropriately. The girl working the counter was trying her hardest but when you’re doing both the counter and the drive thru it is hard.

Knoefel Berry

2023-11

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Hurline Jarvis

2023-05

Love going here. I prefer their ice cream; but their prices are high unless you have coupons. They can be a little slow on getting your food.

Kim Justice

2023-05

I pulled in at 5 minutes till 9pm on a Saturday night. The drive thru was wrapped completely around the building so I parked to go inside. I approached the door right next to the dining room open sign just to find it locked the sign on the doors stated that the dining room closed at 9:30 so I got back in my car and joined the rest of the traffic wrapped around the building. 25 minutes later I finally got to place my order. A slushy and a blizzard. Just to be told that they where out of caramel... Of course they where. It never fails. Everytime I come to this specific DQ I always have a ridiculously long wait and seldom get what I actually came for. Maybe they should hire competent employees and a couple more of them. And it would not hurt to retrain management in the skill of ordering supplies so they can actually have the ingredients to make the items advertised on the menu. Even if you're an ice cream lover like I am you'll do better to skip this place it's not worth the aggravation!!

Beverly Wells

2019-05

If I'm ever in the mood for icecream I always go here. The wait is kind of crazy for drive thru but the food makes up for it. The staff is always friendly and they keep it pretty clean. Their $5 lunch and $6 lunch is always a good option and you get their awesome ice cream for dessert included in that price!

Harry Justice

2023-12

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Jeremy Miller

2021-05

Absolutely terrible, we haven't been there in 6 months because the service was so bad. We went back in hopes it was better because we really lime DQ, it wasn't, it was worse, out og a family of 5 they messed up every order. My wife had to go in because they didn't give the kids the gravy they wanted with the chicken tenders we ordered, we went through the drive-thru. I will be emailing corporate with the receipt and details of everything they messed up.

J G

2021-05

Waited 30 minutes to get 4 blizzards. They was pure liquid. Had to end up going in and the person working said oh to thin for you? Uhhh yeah they are milk. Then they said there was a problem with the ice cream machine? Why wouldn’t you just say that instead of handing me 4 cups of milk. The response was they are doing the best they can. Well def was not the best. I understand I’ve cream machines go down all the time at McDonald’s but they tell You they are down they don’t give you 4 cups of milk and charge $16 for them! Won’t go back. Rude workers and horrible service.

Amanda Kaye

2023-05

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Lori Mabry

2021-05

It's always a long wait, sometimes 15 or 20 minutes. I ordered a caramel sundae and she told me to park and wait. There's at least 9 cars in front of me and I've only seen one person get their order and leave so far. I've been here for about 30 mins so far. All I got was a cup if ice cream with caramel on top. I always have to wait here but this is ridiculous.

Feeling Frogy

2023-05

The hamburgers are nothing like picture the lettuce and onions are the butts hard as rock can't chew and suppose to have bacon. Where's bacon. Very unhappy. I don't care to pay $8.00 for a double bacon cheeseburger as long as it is one.

Lisa Marie

2022-05

I don't know why I keep coming here ( probably because its 1 of 2 drive thru's in town) everyone has to wait 15 minutes and like this visit food is always cold and order is always missing something. Wish they would fix this or close down. 40$ for garbage food :( . visits are few and far in between . I give up no more benefit of doubt given here anymore .

Joe Clark

2023-05

Sat in the drive-thru for 30-40 minutes just waiting on a slushie. The employees went long periods of time without coming to the drive-thru window.

Ben Bonaventura

2019-05

Been here for 17 minutes waiting on fast food. The 6 people working are severely overwhelmed by the 4 customers.So far we've been handed the wrong Blizzard (that no one in the place ordered) and someone from the Drive Thru's food.

Donathon Peck

2022-05

worst place in olive hill to get food you wait 20 to 40 minutes food is always cold even if if your waiting on it workers are rude and not friendly at all I've been thier 4 to 5 times and it's always the same night or day it's always high price for bad tasting food be better off eating at McDonalds down the road won't wait and guess what it's warm and doesn't taste like it's been thier all day said what needed to be said just awful don't go

Lisa Jolly

2023-10

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Mr. S 1998

2023-08

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Amanda Hall

2023-05

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Billy James

2023-05

I love their blizzard's they are awesome love the Reese's blizzard they are on point with it ut the drive through is crazy takes to long to get though there but it's worth every minute of it.

Benjamin McClymond

2022-05

Had to wait for several minutes just to get 2 shakes. On top of that,we caused the drive thru to get backed up because of where the staff told us to park while we waited for our shakes.

Shannon Saracina

2017-05

This place was terrible.....waited 10 minutes for cold food and the staff should really go back to basics learning how to prepare and have customer service. There was no "I am sorry" about the $5 drink that was not prepared correctly in exchange for another horrible drink that apparently the manager states constantly messes up. I will never stop here again.

Phillip Williams

2023-10

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Opening Hours

Monday 6 AM-10 PM
Tuesday 6 AM-10 PM
Wednesday 6 AM-10 PM
Thursday 6 AM-10 PM
Friday 6 AM-10:30 PM
Saturday 6 AM-10:30 PM
Sunday 6 AM-10 PM

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