Zippity Doo Dog Salon

4.5 (88)

439 W 12th St, Newport, KY 41071
(859) 261-0860

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Pet groomer

Accessibility

  • No wheelchair accessible entrance

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Katie B

2024-04

The staff was very friendly and were able to squeeze us in for a last minute nail trim. They had several pups waiting to be picked up that looked amazing! The staff definitely know what they are doing to make your fur baby look great!

Jacquelyn Matracia

2024-02

I went in person to schedule the appointment with my rescue so that they could get a look at her meet her and get a general idea of everything that was going on with her. I told them her backstory, all of my concerns, and explained that if they felt like it was something that they couldn't do that was totally okay. They had me scheduled an appointment & told me not to worry. The day of the appointment I drop her off and I can go over her backstory, all of my concerns, all the details about her, and of course what I wanted them to try and do. I said multiple times if she's just not having it and you just don't feel comfortable attempting it after a couple tries please just give me a call because I totally understand. She's a rescue she has baggage I don't know when the last time she was groomed even was prior to me taking over. They called me 2 hours later and I went to pick her up and almost started crying when I saw her. I am horrible in situations like that my brain just goes too fast and so I just want to get out of the situation as quickly as possible so I can calm down and assess everything which is what I did. When we got in the car I looked over her completely and was shocked. The only thing they cut on her was her face which was so uneven. She had bald spots she had a rash from them using the shaver on her and long spots and places like it was so uneven and awful and they obviously cut too close because it gave her razor rash. And that was it. Oh wait no they cut around her butt too.They didn't cut her stomach, her legs, her feet, her paw pads, her tail. they didn't trim up the rest of her like we agreed on just to make sure it was even. they didn't even give her a bath even though I brought her special shampoo in for them to use. and they didn't cut her nails.But they did charge me full price. And I even tipped over 50% because I figured she was going to be a difficult dog to groom and I just wanted to thank them for trying but now I wish I hadn't.I called them on the way home and asked "what happened? Would she just not let you cut anywhere else??? Would she just not let you finish cutting your face??? like what happened you didn't do any of the things we discussed" and the ladies response was "well you told us not to cut the rest of her hair because it's winter and it's cold but I mean I guess you can bring her back in and we can look at her."Okay. we did mention I didn't want the rest of her cut but that I did want to trim it so that it was even. but you didn't even attempt that.and what about the rest of her that we agreed on? And no I can't bring her back in. I had to take time off work to pick her up and why would I want you to look at her? I lost all faith in your ability.I would have been wholeheartedly fine if you would have called me 30 minutes after I dropped her off and said we tried she wasn't having it, it's okay to pick her up.I still would have paid you for your time and tipped just as a thank you for even trying.But you didn't try, it doesn't seem. and I even asked how she was during and you said oh she was fine! Okay then literally what happened. And when I called and left a voicemail later that day just expressing how upset I was because I was just finding more and more stuff that you didn't do that you said you would or messed up, and you just didn't call me back. but you did of course charge my card.And now my dog, who has been on a schedule and hasn't had an accident for MONTHS is jumpy, and having accidents, and freaking out when I pick her up, and refusing to go outside.Thanks again!

Arlene Strup

2023-05

They are now accepting new clients. I was able to get in my Morkie. It had been a while since her last grooming appointment because I had COVID for 2 months. She had mattes in her hair. They told me up front that the cut might not be even due to the matting. She came out looking adorable! My Morkie liked them as they were kind & gentle towards her. Needless to say I was pleased. The reason I didn't give 5 stars is because they don't do afternoon appoints due to starting at 7 also I do like a bow in her hair even though she doesn't & they didn't do that. The price is reasonable for what all they do. I would recommend this groomer. Also, they do take charge & debit cards.

Linda Cobbs-Banks

2023-12

New experience for my three babies. They did an awesome job. Thanks to all the groomers.

Belinda Hicks

2023-12

I took all three of my dogs to Zippity Doo Dog. Friendly staff and they did a great job of grooming my dogs.

K. D. Bales

2023-09

I've been a customer for years and will not take my pets anywhere else. Sara is incredible and does a fantastic job. Highly recommend!

Candy Lawry

2023-11

Sarah and Kathy are great! They take the best care of my dog, Piper! Highly recommend

andrea straus

2023-05

This was by far the worst experience I've ever Add whisper me my dog. She was cut so excessively short that the pink of her skin shown beneath what remained of her fur. The remainder around her face was uneven and raggedy. I left in near tears and they offered no apology or comfort and yet I still paid the full bill. We will NEVER return and I suggest anyone using them or considering using them, act otherwise.

Elia Knott

2021-05

Ahhhhh!!!!!! My first experience was great, I called around 8 am to see if they could squeeze me in for a bath for my pup (usually by appointment) they said yes and I dropped my dog off promptly. A couple hours later I got a 15 min till ready call and picked her up. She had the CUTEST Halloween bandana on her, smelled so good, feels super clean, her nails, ears are spotless! $30 cash price. Bonus was they were super kind.

C Brammer

2017-05

We are overly picky about where we take our dog and after today, know we will be back. Everyone was friendly, the service was prompt (3 hours from drop-off) and pricing was very competitive. And, to top it all off, her cut looks great! We've definitely found our new groomer in Newport!

katrina deitz

2024-02

She was Cute as Button when I picked her up.

Mai-Lan Reynolds

2019-05

I have an elderly teacup Yorkie that is very temperamental and he loved this place. His haircut was so cute and he smelled fantastic!! The prices are phenomenal!! Great first experience we will definitely be going here regularly.

Dian Groh

2023-08

Best dog groomer ever my dogs always look great she does a fantastic job and is super nice 👍

Lynn Berling

2018-05

This place is the best! LeAnn and her staff were awesome! My Noel looks the best she has ever looked and smells incredible. And the pricing is very reasonable too. I wouldn't think twice about reccomending Zippity Doo Dog. Thanks for a job well done 💕💕💕

Judith Albers

2020-05

They always want to make sure I am satisfied. They treat your pet as if it were their own. I have complete trust when I take my dog to them. He gets excited to go there. Love them. I don't go anywhere else. I drive an hour to see them.

Barb Steele

2016-05

This is the best place! LeAnn & her team are wonderful with my Lucy! I have never been to a place or met a person that just truly loves animals. She treats every one as if they are hers. I will never take my dog Lucy any where else, she is the best!!

Kristie Dougherty

2019-05

We have 3 cockapoos that we have taken to many local shops to be groomed and never found any that I have been happy enough to be loyal to. But now we have found OUR PLACE! Everything was easy, affordable, and the dogs look and smell fantastic. I am very happy!!

Jeana Ackerson

2019-05

Very nice place! The lady was very sweet, she booked us in last second she understood how hard it is to find an open appointment unfortunately. Also, it was alot cheaper than every place within an hour radius. Great quality cuts, and amazing quick customer service!

Stan Gahman

2023-05

Great, the best dog grooming, Sara is a dog loving groomer.

Jaime Schaeffer

2018-05

I have a very curly Goldendoodle and LeeAnn always does her best to cut him to my preferences. The salon is very clean and smells nice. What most impresses me is how much LeeAnn cares for the animals. You can tell she is an animal lover!

Nick “Sigviss” Moser

2020-05

Our puppy got her first haircut from them and she looks sooooo cute! They did wonderful and our puppy looks beautiful! We will for sure be going back.

Kathryn K

2019-05

They always do a great job on my baby! They are so friendly and their prices are very reasonable. I drive a out of my way to bring my dog here.

Sandra R. Terry

2021-05

Great groomer. Sara does a nice job and is very conscientious. I have taken my German Shepherd and Pomeranian ~ both very good experiences. Highly recommend.

Ron Ivey

2021-05

Only groomer I've used my dog is 11 years old. Prices are very reasonable. Only downfall no parking, that's why four stars.

R kidder

2020-05

I brought my shaggy dog in for a bath and a trim. I know she was matted, but without ever talking to me about it (no phone call!), they sheared my do to nothing!!! She’s an indoor/outdoor farm dog, it’s December, and they took off ALL of her coat without even checking!!! Bad news here!!!!

Cheri Derrick

2021-05

Have used them for years. My pup is always excited to go in and looks, feels and smells amazing when I pick her up @

Luann Price

2019-05

I love this place it may be a drive but I followed my groomer Ms Sara, she is the best and Oreo adores her. Thanks for loving on my dog and care you give.

Laura Lee Eimer

2017-05

Nice and clean. Owner is great. My dog looks so clean and fresh when I get her back. Well worth it! The prices are very good.

Ron Smith

2021-05

Very friendly, with reasonable prices. The lady that works here was very nice to my boxer! I would recommend this place to anyone!

Oasiscience MyAsia

2019-05

Great place. The groomers were very friendly as attentive. Explained all of my puppy’s care options. Will return.😊

Opening Hours

Monday Closed
Tuesday 7 AM-3 PM
Wednesday 7 AM-3 PM
Thursday 7 AM-3 PM
Friday 7 AM-3 PM
Saturday 7 AM-3 PM
Sunday Closed

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