4.2 (77)
64 Carothers Rd, Newport, KY 41071
(859) 292-7316
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Becky Echtenkamp
2018-05
This place is pretty great and I love supporting small, local business!!! (The clientele isn't always stellar but you can't fault to store.) The prices are a bit high but the people that work there are really nice amd I LOVE Polly, the resident cat. They carry really great dog food options (I would recommend almost any that they carry). And when they didn't have the cat litter I wanted, they ordered it in for me! They have a fair and reasonable return policy. I recommend them over all the other chain petstores without hesitation.
ken sims
2017-05
Been going there since the 80's. Food I get is always fresh, pets seem happy, well kept, and staff know their stuff on all pets, not just dogs, like those rip off chain stores, where employees are just working to be working. Support mom and pop stores before the world turns into a mega target mall..
TnT Balls
2018-05
I have been to many pet stores. This pet store is by far the best place to shop for all ur pet needs the staff that works there are some of the best people I've ever had a chance to deal with would recommend this pet store to anyone.The workers there are so helpful an respectgul an caring..Animals are always taken care of just a great family pet store to go with your kids .
Jennifer Carrier
2017-05
My family has been shopping here for years and would never go anywhere else. Phil is the best! He always made sure we had the vegetarian food we needed for our (allergic to everything)dog. I went into the big pet store once, when they were out of something I needed immediately. No one ever spoke to me, while I was there. They didn't even carry what I needed. Why would I go to a big chain, where they don't care if I'm there or not, when I can go where they know my name and my dogs!
Elmer Grosser
2018-05
Friendly and helpful. Has everything you need for your pets. You don't need to go to a chain when you have Planet Pet! They have fresh water fish as well as salt water fish, aquariums, supplies and fish food. Shampoos, treats, beds, and other dog and cat "necessities". Hamsters, Guineas, Snakes too. Pleasant stop without the distraction of being overwhelmed.
Paul Kunkel
2018-05
Planet pet is a true local neighborhood store. They employ a local teens and cater to all types of pet owners and needs. And what is especially nice is that they really care about the animals they sell and the pets they are in business for. Great employees.
Rachelle Le Roy
2018-05
Has a lot of live animals. Sweet cat that hangs out in the store. Will come again. Feels a bit dark/dingy. I'm sure it's clean. Perhaps it's the lighting/older floor tile that give that feel.
Stephanie Nix
2016-05
The sold me bad aspen a few years ago killed my husbands red tailed boa. They didnt even compensate and Zilla the manufacturer compensated us and zoomed sent us gifts for other snakes. This place is very lazy have always had dead lizards and fish and sick animals.worst place ever.
Matt Shephard
2019-05
So Sad this place is closing. Great customer service. Always came here for all my animal supplies. Wish it would have stayed open or even moved o a bigger location in Newport.
Chris Griggs
2016-05
Great place! I shop here all the time for any of my pet supply needs. The staff is always helpful and courteous.
kimberly weyer
2016-05
Gentlemen was less than friendly, seemingly as if I was wasting his time standing by the register! Best I can say is they had what I needed and I will be gracing another business with my money due to his demeanor.
Stacy W
2017-05
I have always liked this store! Very knowledgeable and helpful with any and all questions. Carry good line of products, nice selection. Prefer it over the large chain store near by...
Chrissy Mullins
2017-05
The male employee handled the rats by grabbing several of them by the tails which hurts them. They put all of the boy and girl rats together so female rats may/may not be pregnant. I just can't believe how poorly the rats are being treated here it was honestly depressing.
Robbie
2019-05
The had a decent selection of stuff. The store seemed a little ghetto and run down. A hand full of items for sale here are a lot cheaper at the big box stores.
RICK WEINEL
2019-05
Smaller locally-owned pet store you can find some unusual non-traditional items that some of the big boxes don't have.
Scott Dungan
2019-05
Great locally owned pet store. Well stocked with friendly and helpful staff.
TRACY GETTYS
2019-05
Going out of business. Not much in stock. Saltwater fish here but tanks are disgusting. Prices are still high despite the clearance discount.
Em Kidney
2019-05
Very nice and helpful staff. Helped me find exactly what I needed for my cat.
Kelly Culver
2019-05
Love this place! Great service keeps you coming back. Can be very pricey unfortunately.
debra harker
2018-05
Love this store. Well maintained and clean. Great customer service!
ami beyer
2018-05
Their crickets are top notch!!!! The staff is very knowledgable/friendly.
Diego Carlos
2019-05
Cool exciting place, Inside is an area to engage with bunnies... Pretty fun!
Jade-Skye West
2019-05
Evening workers aren't friendly. Prefer PetSmart because of this.
Joe Daniels
2019-05
One of the last small business pet shops in the area.
Kieran Goss
2018-05
I like them but they do not take care of the lizards or fish right
Kristie Merriman
2018-05
Love the staff. Best place to get crickets!
Shellena Holt
2019-05
Said they were open but was closed after we drove there
Christopher Pompilio
2018-05
Mostly knowledgeable of their animals.
Paul Diciero
2019-05
Too many dead fish in the aquarium
Da'mica Harlan
2019-05
I love this Pretty Store
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