4.1 (234)
602 Eminence Rd, New Castle, KY 40050
(502) 483-6762
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Engle
2023-05
Unlike the rude and unfriendly staff at the pendleton location, the service at new castle was good and helpful... Connie is the only friendly person at pendleton, fire everyone else...they don't say" hello" ,"thanks "...I can go on forever..I'm in costumer service, I'd would lose my job if I acted like the employees there...
Bek Hughes
2019-05
This Dollar General was well stocked. The establishment was clean and organized. Everything was easy to find and when I asked the cashier to point me in the right direction, she knew exactly where my item was. The employees are always friendly and polite.
Phil Schaad
2018-05
We live near New Castle and this Dollar General Store is a great convenience. Before it opened a year or so ago a gas station was the only nearby store.Dollar General isn't a supermarket, but they do offer a fair inventory of grocery items. Not fresh meat, fruit or vegetables however. Definitely not where we do most shopping, but very convenient for a quick trip to buy a few items.They offer a variety of household goods and general merchandise, also convenient for quick trip shopping.No alcoholic beverages, lottery tickets or gasoline, all of which are available at the gas station a few hundred yards away.This store is newer and larger than most other Dollar General stores I have visited. The layout appears more efficient, especially the checkout location. Checkout at some Dollar General stores is just inside the door, resulting in delay and congestion, while the arrangement in this store facilitates a more customer friendly experience.The employees here are friendly, helpful and efficient. The store is clean and the inventory well stocked.The facility is wheelchair accessible.Adequate convenient free parking.
Heather Mills
2018-05
I go to this particular dollar store almost daily. It's always clean and will kept. Yes when seasonal deliveries are in there are usually arrive carts in way, but it's a retail store. Only bad experience ever was with one employee/cashier with rude like behavior. But can't let one bad egg spoil the whole bunch.
Jona Arnold
2017-05
I don't know why but it always takes forever to get checked out here. The store is typically a wreck. On my last visit 2 roll carts of new merchandise were blocking the merchandise I needed, so I left. The attendants are generally helpful and friendly.
kentwood wood
2020-05
Like so many other dollar stores while it has consistent variety of items the prices are not as good as the sign on the front and implies plus they tend to be terribly disorganized, small aisles that are hard to get through and offer an incomplete number of items for your needs. I avoid them when I can.
Majesti Richards
2019-05
Great place, great service, great products. But they need to manage when they stock the bigger kept together items when people aren't in the store. Or at least create more space.
jeffery holt
2020-05
The doors where opened this morning at your store , so I went in. I was told to leave rudely by a young boy employee because the store was closed. So I told him that the doors was opened.I still had to leave without what i needed. As soon as i walked out the door. He said you can now come in and turned on the remaining lights. How rude and disrespectful to your costumers!
Donna F
2019-05
It was a zoo this evening, because one employee went to eat supper. 15 people in line. One guy operating 2 registers. Yes really! Also one credit card machine makes you swipe your card 3 times. Its been that way for months. Try Walmart.
Mythikal Fairy
2019-05
I love this store. It almost always has what I need in stock with the exception of liquid creamer, that's a hit and miss because it sells quickly. All in all great store and glad it came to town :).
Kev Re
2020-05
Great little store for little things you need between making the longer trek to the big city for the big grocery trip. Prices are what you'd expect at a Dollar General. Staff has always been friendly.
Amanda Hayden
2021-05
I love the dollar gener near me I go at least once a day the staff knows me well and they do what they can to help. Or help find what your looking for
Nancy Jennings
2019-05
Dollar Store means a lot to me I went in there today and got my stuff and one of the girls to help me I have to have a total hip and knee surgery I can no longer work and she helped me get my stuff and take my stuff to the car it meant a lot to me thank you so much
Tammie Thompson
2017-05
Every time we've stopped here, everyone was really nice and helpful. Also, it's the cleanest Dollar General, I've ever been in.
Bethany Hosick
2020-05
They have a helpful staff and the shelves are always stocked and have what I need. They are open til 10 pm too which is awesome.
Kimberly Hatfield
2021-05
I really enjoyed shopping at this dollar store,the friendly atmosphere from the employees made my shopping experience amazing.
Sharon Perkins
2018-05
Staff was nice and helpful. Store was clean organized and easy to find what you needed
Kathy Thompson
2019-05
The best Dollar General ever! The manager is absolutely amazing and the crew is one big hilarious family! Love it!!!
Camie Bramblette
2019-05
Very friendly & clean. Not cluttered with stock in aisles like some of the other dollar generals
Kevin Reinhardt
2020-05
Awesome little market close to home. Reasonable prices, descent selection, friendly employees.
Tonya Wieber-Purvis
2020-05
Store is usally messy always crowded (wait in line) and the 2 female cashier's on 2ed shift are usually kinda rude.
Stanley Louden
2021-05
It's a Dollor store, one in about every town, it's clean and stocked pretty well.
JONATHON PEYTON
2020-05
Nice little store. Would be five stars but it's just too cluttered!
Shannan Holbrook
2019-05
Awesome ladies working there...love that you all are open at 7 for us early bird!!!
jay richter
2020-05
Great people n staff even the long brown hair girl. She is a cutie
Angela Harmon
2021-05
Shelves are bare, everything is still on carts in boxes. It's been this way for over 2 months. This Dollar General location is a joke!!!
Brenda Riley
2020-05
It is clean,neat,easy to find what I need and the workers are very frienfly
Amy Colleen Jones
2019-05
Friendly staff. I'm a regular and they ask about my family and kids. Love that.
Sarah Hicks
2020-05
Not all, but some of the younger employees that work at night are rude and seem to be a little on the lazy side.
Mary Gregory
2020-05
So long that it makes things only get worseCould use help to put items up and not work the few workers
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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