4.4 (433)
107 Madison Square Dr #2741, Madisonville, KY 42431
(270) 825-1050
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Pendleton
2023-11
Can't believe the horrible conditions in which the parrots and small mammals are living in. You have no business selling anything other than fish in the middle of nowhere town Kentucky. I mean there aren't even any exotic vets for people to take their bird or ferret to if they get sick. What's the point in making a buck off these suffering animals
Bre Rose
2023-07
Would give -5 out of 5 if I could. This store is like every other retailer, cares about nothing other than their money. Anyone with the slightest of a brain and compassion knows you should not have this many beardies in this small of a tank, let alone even have them together. Not to mention the employees are all stuck up snooty & rude which is funny given how little they know about the animals they’re wrongly housing/selling. Praying for this businesses downfall because it’s companies like this that don’t deserve to be open.
Rya Nightingale
2024-04
Bear and all the employees are so nice and helpful. We drive from a different county to come. Birds, Bearded Dragon, Hermetic Crabs and crickets. One hundred percent recommend for everyone.
Ricky Tosh
2024-04
Their fish tanks are well maintained. They have a great variety of fish, and they have the largest quantity of fish supplies I've sent in west Ky and west Tn.
Lindsey Lee DeVore
2023-05
They have attitude problems and a few animals look sickly and over packed in a few tanks/cages but price is pretty decent. They have pretty much everything needed for almost any animal but then again they are the ONLY pet store in town for exotics. But I got my big man from them as a baby.
kelsea p
2023-07
This is animal abuse. Bearded dragons CANNOT be housed together. The lighting is atrocious, and the size of the tank for 4 fully grown dragons is WAY WAY too small. This proves they either do not know how to care for pets, or are not willing to provide the necessary habitat for their pets. this is disgusting and i would not recommend you support this establishment.
Jessica Shelton
2023-11
The customer service was spot on. I was asked if I needed help when I came in and I told him I would later and he came back right on time to assist with the fish that my daughter wanted. I had a few feeding questions and they were very helpful.
James Bayley
2024-01
If something you could not find at other stores you will find it here. Smells like a pet store, but if you're an animal lover you will understand. I think they do grooming here also, next time I'll ask and repost.
Taeya Moore
2024-04
A good little place to buy pet supplies but kinda on the expensive side for some things.
Dawn Kuhn
2024-03
They have a lot of animals, no dogs or cats but birds, fish, reptiles and gerbils and hamsters. The staff are knowledgeable, helpful and friendly. Always ready to help you out.
J. Arden Johnson
2024-02
E & L carries a wide assortment of items for all pets, from dogs and cats to reptiles, birds and fish. They are highly dependable and keep track of what you get for your animals in order to better serve Madisonville.
Robert Scott
2023-12
Very helpful and friendly staff. Good prices on things you need for your pets. I would recommend this place to anyone.
Alex R. Strein
2023-05
Ball pythons should NEVER be kept with multiples in a tank. There was no hide provided. The substrate used in their tank can cause respiratory infections.I will absolutely never come back here.
Commander One
2024-04
Amazing staff, and a great selection of pet supplies, and aquatic life.
Bite Me
2022-05
Has just about anything you could want in small animals and fish. Employees are friendly and knowledgeable. Great place to do business with.
Kelly Killough
2024-01
Always an amazing staff working!! HIGHLY RECOMMENDED for all of your pet needs & wants!
Damond Jago
2022-05
Outstanding place to buy a good stock of fish I personally can't speak on the other aspects of the store. I'm sure it good too but if you want to buy from knowledgeable small business sellers there are not many in the area aside from E&L I drive from Hopkinsville to buy my stock from them.
Ashley Durham
2023-05
Got some new things for my tarantula Herman he absolutely loves his new den has plenty of room to burrow and climb if he wants too
Sarah Collins
2023-10
Most employees are nice but one was rude to me and my husband over a pet we got in the past. We came in to get a simple item. That employee has horrible customer service so we took our business elsewhere
Hector Barbosa
2023-11
Great pet store. Friendly, knowledgeable staff. Big selection. You won't be disappointed.
Richard Dorris
2023-10
Needed a new leash, quickly found what I was looking for. They have a nice selection of dog toys, treats and hygiene products. The staff was friendly.
Agnes Haney
2023-11
Went for advice about my pom and friendly and knowledgeable answers. Very nice folks and quite a variety of items. Check them out!
Ashlyn Webster
2022-05
Reptiles aren't taken care of right or in the right terrarium and no UVB for them causing deformations from metabolic bone disease. And also dirty carpets and tanks. They had 2 adult bearded dragons together, and one was missing a finger. And had a chameleon in a small glass tank with only a hammock. It was very sad to see
Liz K.
2023-07
Absolutely appalling conditions for their exotic pets. I don’t think i’ve ever seen such negligence and careless for pets from any other pet store. 3 full grown bearded dragons in a 40 gallon tank without proper lighting for “breeding” is just deplorable. I wouldn’t even keep a single, juvenile dragon in that tank, it is so horrendously irresponsible. Don’t sell reptiles if you don’t know how to care for them.
Jim Bayley
2023-12
Need to find something for your pet, you will find it here. They have just about everything.
Reece Tirey
2023-07
E&L pets has always been my families go to pet shop. We have parrots, dogs, fish, turtles, and rodents. E&L has always met all of our pet needs. The staff is very friendly and knowledgeable.
Nina L Gibson
2023-11
They were a life saver for me they’re Guinea pig and the kit everything that’s needed with it I paid $90 before taxes
Jamie Pearson
2023-12
Always friendly. They take the time to remember your name, especially if they see you often
mercedes gonzalez montandon
2024-01
The personnel is horrible they don't care about anything. Called about getting an appointment and they were so rude. That after 5 years decided to go elsewhere.
Bbbbn
2023-10
E and l pets does not carry snakes nor do they have a pet snake they have raised thousands of lizards and never had a problem their spiders are also not on mesh. Dude below me needs to actually go in there and quit stealing old reviews
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-6 PM |
| Sunday | 12-5 PM |
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