Family Dollar

3.8 (171)

6312 Greenwood Rd, Louisville, KY 40258
(502) 916-7086
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jonathon Myhre

2022-05

On my lunch break, I came here for some candy. I was able to find candy no problem but the lady who was at the checkout line was on her phone the entire time. She was able to process my transaction but pretty unprofessional.

Crystle Stubbs

2023-09

This store is kinda hit and miss for me. It depends on who's working or maybe even management at the time of my visits. Yesterday was not a good one. I have trouble with their app --- it's very difficult to maneuver and to figure out how to get coupon prices... But the cashier acted like it was going to really put her out if she had to help me.She was not willing to do it at all.

Diana Benedetto

2022-05

All the girls everybody here are so nice. They're very helpful. And it's nice to see people with the same work ethics as myself. I am here a lot and they are always out working in the aisles fixing things putting things up. And yet there's always one of the cash register waiting for you with a smile not to mention greeting you so sweet when you come in. The store is always nice and clean you can get down the aisles without things sitting in the way. So yes definitely five stars

Joseph Perkins

2019-05

Was a little cluttered, but they were unloading a truck, so understandable. I have only one arm and at check out, the lady bagged the items and slid them up my arm so I could still unlock my car with my keys. Very nice, and knowledgeable staff. For sure will go out of my way to come back. I actually pass a dollar general to come here.

Alisha Nichole Conti

2019-05

Everything was unorganized && outta place... I had changed my mind about buying bras && I put them back then the cashier questioned me at the register... Asking if I didn't find one I liked.... Made it seem as if she thought I had stolen them.... Really?!!? One I don't steal && I had my 9 year old daughter with me... Definitely NOT going to be teaching her stuff like that... The other cashier mentioned something as I was leaving about rolling cameras back... PLEASE DO!!! And you BOTH will look like FOOLS && hopefully LOOSE your jobs!!!! Will NOT be shopping there ever AGAIN!!!

Melissa Garner

2022-05

I was happy they actually have much more & better selection of clothes at this location, however, stock is in boxes blocking everything. Which if they'd actually put it on the empty shelves, it'd make all the difference. It's all cluttered & can't hardly get around store cuz all the stock taking up the aisles. Not sure what's going on with the company as a whole because 3 different locations I've been to in past 3 months all look the same. No merch on shelves, boxes of merch crowding aisles. Get it together FD! You can do better then this!

Leipzig Escobar

2021-05

Young, respectful, helpful attendant. For the first time I wanted to use the smart coupon app and she walked me through it. I was able to buy Gain drying sheets (105 ct) for $1.95 after $2.00 dollars off smart coupon!!🎉🎉. I'm thankful 😁

Dorshannon Baxter

2023-08

😊 enjoy this store for quick and reasonable prices especially for Holidays So come on in plenty of Parking

Rita W.

2024-01

Busy. Cluttered. Friendly sales people though.

Shavonne Merritt

2020-05

It's unfortunate that I have to write this review due to the fact that I've never had a bad experience here...until tonight. The line was insanely long with only one cashier at the check out. The wait wasn't even an issue for me as I'm an extremely patient person. It wasnt until the new cashier came up to help when things went south. The gentleman ahead of me was gracious enough to let me go ahead of him in line. I told him thank you and proceeded to the nearest cashier. The lady who had been checking people out decided it would be the perfect time to make a smart remark insuating that I had cut the man in line. I told her he let me go ahead of him and the gentleman and myself were good. Now you publically and wrongly accused me after not seeing what happened and felt the need to vocalize it but when it came to a vocolized apology, you all of a sudden turn mute. Now that I'm visually aggravated, the new cashier startes telling me to smile and being vocal of how I'm not smiling after being accused of cutting. I tell her, I'm fine. To which she proceeds to yell, "Well goodness, gracious, Dang". Really...then as I'm walking out the door, she proceeds to turn to the other cashier and patrons and talk about me as I'm not even in the room.Soooo...not only do I get publically accused of cutting, then not get apologised to, then berated by the other cashier about not smiling after being WRONGLY ACCUSED, then only to continue to be talked about. I've never had a bad experience in this store but this one did me in. Completely unprofessional and uncalled for. I was completely disrespected in multiple ways and once again, that was completely uncalled for. All because one cashier decided to speak on what ahe didn't see and failed to apologize like a rational human being. No thanks...

Indianas Jones

2023-05

Pulled in parking lot at 9:05 lights on and door locked. 9:25 still locked so I call. Was told not opening until 10am no csr and was currently unloading a truck. Terrible business model!!!

Cory Isham

2019-05

Store was dirty things in the floor and the cashiers were rude and all one of them tlkd about was how awful it was to work there. She acted like us buying clothes was an inconvenient for her because she had to remove the security tags

Brittney Hash

2020-05

It's always a little cluttered, but the staff are friendly and helpful, always wrap any glass or breakable items, double bag heavy items... and don't try to close at 9:45 instead of 10:00 like some other dollar stores.

Candice Dougless

2017-05

This store is so crowded that you can barely get through with a small shopping cart. Very disorganized. Employees weren't rude, but not friendly, either. I'll go somewhere else next time.

Leslie McCubbins

2018-05

The product I was buying was on sale for a dollar less and it rang up regular price...when I mentioned it to the cashier she shrugged her shoulder and said maybe it was the product next to the one I got... after I paid I went back to check the price and the cashier was standing there...I was in fact right that my product was on sale and she got plainly irritated and ripped the tag off the shelf and said it's expired....I'm most stores when a sale is over they remove the signs for it to stop false advertisement....the cashier said I will just give you a dollar....well that did it for me...idk what planet she lives on but here a dollar is a dollar and I need all of them that I can get....don't know anyone with extra money to just give away or throw away....

John Davis

2020-05

I enjoy shopping there when I’m needing a few things at a reasonable price. They even have DVD’s too. I can go in there and grab some snacks and a few grocery items and not have to deal with the crowds of Walmart or Kroger’s. Friendly staff too.

deadpoolclaws

2021-05

This place is a little dirty but the workers are pretty nice. It has lots of stuff to offer, around everything you need.

Cole Ston

2021-05

Clip smart coupon for suggles and gain gave me a 1 off and not 2 dollar off gain clerk tell me cant use both at sametime.which not true. S o return whole order.

Love

2021-05

I really like this place and the staff has been extremely helpful. Customer service has been on point so far.

Misty Fleitz

2019-05

This is the worst dollar store I have ever been too the employees are so rude!!!!I went in to buy some 2 liters rang up regular price I went back to get the sign to show the employee while I was walking back there the employee was running her mouth about me I just can't believe someone so nasty would even work in customer service I will never shop at this store again!!

Carrie Porter

2021-05

Except for very messy the shelves were empty of Easter things which is expected employees were wonderful and the store had a lot of different things that other family dollar stores dont

Storm Maker

2017-05

Needs help on the register always busy and never enough staff. But the employees are very polite

Darrianne Hurchalla

2022-05

Never had any problems the few times I’ve been in here

Kevin Hawley

2023-05

It was a little crowded but check out line moved well. They were out of a few items.

M. Brickhouse

2023-05

This location puts a sign on the entrance door with some type of excuse as to why they are not open practially everyday.

Tamara Coots

2018-05

There are always boxes in the floor. It's hard to push a cart through the store. And when I asked management about an item on sale she was extremely rude, even mumbling inappropriate comments as I walked away.

Amanda P

2017-05

Good selection of items can be found here for a bargain, however the store is often messy and the check out experience is not ideal

Jason Thrasher

2021-05

It was alright, the young lady at the register was very good with juggling the register and helping customers

Barbara Cleland

2021-05

I love family Dollor they greet me every time I go in there very friendly people clean place.

Tamara Coots

2017-05

It is always messy, stuff in the floors so it's hard to get through it. Crowded up front nowhere to stand to pay. Also staff is generally rude

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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