3.4 (197)
3421 W Broadway, Louisville, KY 40211
(502) 916-7075
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristan Baskins
2024-04
I'm a customer that was just in the store on April 2nd, 2024 and purchased some milk that has expired and has now gotten my man sick. I need a manager to get a hold of me ASAP cause I'm either needing a refund or to get a free milk when the truck comes in!!!!
Angela Wisdom
2023-12
Must be under New Management the store was spotless you could walk through every one of the aisles the store really look nice you could tell whoever did it was working hard
Latisha Singer
2022-05
This family Dollar is three blocks from my house I live on 38th and Broadway
Mahogany Lewis
2023-05
So this Family Dollar there was a manager and my mother asked him if there were any Charmin he politely went to the back came back and said there was no Charmin my mother proceeded to walk out and there was a nice lady working at the register who asked what was wrong and my mother said they did not have any toilet paper Charmin to be specific so the lady goes in the back looking very confused and turn her back and said no ma'am we do have Charmin then my mother looked even more very confused and now upset and didn't understand in why she was being lied to by one of the managers there. We walked outside me and my 1-year-old daughter and my mother and we seen one of the higher managers above the other manager we approached him and he called it a miscommunication because if he didn't see it and the lady had went back there and probably moved some stuff around and seen it as he said "it was probably hidind" he called it miscommunication I call it laziness and did not want to stock the shelves from yesterday or anyday the store itself was disappointing and disorganized .. please black people do better.
Michael Copeland
2023-05
The store was clean and well organized even though they were having a $1 sale on a lot of products the staff was very friendly
Craig Altemeyer
2022-05
The place is a joke . Even for a family dollar . Shelves were bare from non stocking it was in the isle ways .check out lane was crowded .the person running the register was untrained .with management just walking around idling doing nothing to help . Poor service poor attitudes. Would not recommend.
Shawnbroadway
2023-05
Y'all service is horrible I wish you'd employed people who actually wanted to work and care about their job. Get rid of them black people that's stealing
Kierria Todd
2020-05
In my opinion, this store needs to be shut down ! They close hours early almost everyday and the store is very messy. There are a few good employees here but some of them can’t even acknowledge a customer at the register and have the decency to pause their conversation and greet the customer.
Angelique Rolon
2020-05
This place is ghetto as hell very unprofessional. They are supposed to close at 10pm according to the website. Here recently they close at 7:30pm or most times 8:00pm. They never have anything in stock always a mess, I hate this particular location.
Brian Robbins
2021-05
The store was very clean and everything was easy to find. The staff was very helpful,friendly, and courteous. I will definitely be shopping here again.
Key Jones
2023-09
Employee outside smoking means it’s closed . Closes at 7:15pm.
Jennifer Calogero
2019-05
OMG!!!! The best Family Dollar store experience I have ever received!!! Yes Ma'am's, and No Ma'am's we're flying all around the store!!! And the best parts were their willingness to help me find products, the way they treated each other as a family team was out of this world!!I will most definitely be making this my Family Go To Store! Thank you so very much for having such a wonderful team who works together to make sure I had a fabulous and fantastic experience!
Gary Peters
2016-05
I didn't know when you go into this store; that you get treated like a criminal. Today I went in too look around and I was being watched like i was a criminal, then they called Metro Police on me just for looking around the store!!! I will never go too that store again.. I did buy something i had money I wasn't going to steal anything!!!
Deborah Bell
2022-05
Great staff. Store super clean. Aisles marked well.
Lisa Revels
2019-05
I love family Dollar but I hate this store. the store is so messy. They need more employees on the shift.
Boujie Hustla
2018-05
They had a wide selection of different brands of things I was needing and good prices. There was terrible customer service.
Denise Moore
2021-05
Was nice but one of it mangers a black lady needs a attitude adjustment.
Joseph Young
2019-05
Manager of the store help me with there app.. to get a discount.. very helpful and respectful.. will be back..
Cherrice Johnson
2016-05
They have horrible customer service.... The only time the store is clean is when the head boss comes in.... They don't like to do their job.... Also they never have anything like the other store's have.... Needs an upgrade....
Emma Oates
2023-05
Good shelves kinda empty but the visit was great
Bill Cecil
2020-05
Hard to spend money here if only open when thay feel like being open just when thair and agine doors locked
J F
2018-05
This place makes you feel like you're doing something wrong just by shopping there! Feels like an underground pawn shop or something, it's weird.
Ayyub Ali
2019-05
One cashier and 25 customers. Sad, three coworkers standing around acting like they working but one really is. Wo
Deborah Carter
2019-05
Nice stite with great toy selection. Bought bubbles for grandson.
Joseph Sanchez
2019-05
Aisles are tight, plenty of stock, great service at the counter.
Iesha Diggs
2021-05
It's never open ☹️ and there is no reason for it to be open if they close early at 2-3 in the afternoon
Wayne “Big Tilly” Tillman
2019-05
Love this place. But sometimes the cashiers are slow...
Lorita Rowlett
2018-05
Very unorganized store. The cashier held a face-to-face conversation with a manager and a text conversation while waiting on myself and others.
Ray Cora
2021-05
On The Spot Convenience & Great Customer Service, Love Going To Family Dollar.
Nadine Porter
2019-05
Family Dollar was good ,,,clean, and the clerk's were polite as well.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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