Dollar General

3.8 (627)

1631 W Market St, Louisville, KY 40203
(502) 792-0270
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Rolanda

2023-11

This store has come a long way, looks like a completely different store. The selves are well organized and neat. Staff is very friendly and helpful.

Mimi Andme

2024-03

Always friendly helpful and convenientUpdate: 2/20/2024 they are remodeling the store . It looks wonderful !! More fresh food items. Better organized. I'm happy to see dollar general stores expanding. They are a blessing in many neighborhoods that are considered food deserts. I really appreciate the investment.

David Caudill

2024-02

Got here before 7:30 and they already had the doors locked. Sign says they close at 8. Customer and employee still inside but employee said “we’re closed” and wouldn’t open the doors.

Brian Thompson

2023-11

It was supposed to be open until 8 but was closed when I went by at 7:20. The people that work there are very good about watching people's bags so they earn the stars

Imad Bader

2021-05

Louisville Kentucky Dollar General is one of the easiest and convenience store low prices

Victor Guzman

2023-10

When to buy some groceries I'm truck driver and they treat me like trash is not baskets and put my groceries in a bag when to pay and they got upset whit me .how I supposed to carrier my groceries when they dont have basket or shopping carts.

C.Helena Gore

2023-09

Horrible ! Employees standing around ! Boxes, trash out front, side, back !?!? Large boxes inside the store for customers to slip over. Merchainever on shelves neatly ?! HORRIBLE !!!!

beverly lovette

2023-05

I would give 5 star because workers are very nice and almost always have what I want. But it's a hit or miss when they open. Don't know til you get there

Roxanne C. (Roxie Smith)

2022-05

This is the worst store I have ever been in with the worst employees I have ever encountered. They falsely advertise that they participate in the order online and pick up at store program that Dollar general offers, which was not only confirmed through the online app, but there's also a banner hung on the building itself that says "Order online and pick up at the store", which suggests this location participates. The employees were very rude when I arrived to pick up my order that I placed and paid for online the day before. A man, portraying himself as a very unfit manager, was rude and extremely unhelpful. Not only did they not fulfill my online order, when asked how this would be rectified, since my credit card had been charged already, the unfit manager said I don't know maybe call somebody, which was followed by a story of how he had the same experience at walmart. I decided to ahead and get a couple of the items I really needed and was on sale. The staff was not at all helpful at finding anything when asked. The store was in such disarray, shelves were scarce, the isles were an accident waiting to happen, either blocked completely or had product on the floor. During checkout I entered my telephone number so my digital coupons would be applied to my purchase and when the total amount due did not add up correctly, both the acting manager and the cashier insisted the coupons had been applied/deducted, even after I verbally added up the 5 items at full price. I showed the receipt to the man acting as a manager, his response when I asked for a credit was, "I'm not going to open the cash register to give you any money back, it's not my fault the coupons didn't work". At the very least he could have refunded, re-rung the purchase and applied the coupons. Which he adamantly refused to do. I would not recommend to my worst enemy to shop at this location. It doesn't take much to offer the customer service that you are there (and paid) to provide. I would suggest to the regional or district manager to register the employees for either online or in person customer service skill training course, or replace them. Also, the only reason I gave them one star is because you can't leave a review without giving it something.

VICTORIA WASHINGTON

2024-03

Close at 6:30 or 7 pm instead of 8

Deneen Christian

2019-05

Dollar General is a good store I can't say to much more. I never have a situation when I come in the store. They always seem to have what I want just always clean cashiers always pretty nice. I'm not saying this is a perfect store I can give them 4 stars ✴️🌟✴️🌟 I think I like them better then Family Dollar they seem to be cheaper than Family Dollar and that's a good thing

Michael Willyard

2023-05

Good place to shop friendly people been a little bit higher than normal than like Walmart but it's a convenience thing so it's not bad

Paul Fraser

2020-05

Store was cluttered with so many display items and random stuff in the aisles that it was almost impossible to get a cart through. Yet, despite the store's sloppy appearance we were able to locate the items we came for, at a fair price. The manager was considerate and helpful to customers, even as closing time approached.

Roxanne Lewis

2018-05

Little clutter but for the most part it was stocked and neat. My main issues were with the cashier. She did not get me and complained from the time I walked up until she finished. Cheap bags. Took too many. Glad I am getting off soon. Now it is going to make noise with the fan. I don't want to hear all that! She did tell me to have a nice rest of the day.

Steph Rashae

2022-05

The staff are fine. However the parking lot is a health hazard! It's disgusting how someone can discard used syringes in a place that numerous people, kids & animals walk through daily. If someone becomes a felon for selling dope, why shouldn't people endangering lives in another way?!

Nikeshia Furgerson

2020-05

Cashier was very polite and helpful. Made sure to tell us to keep hydrated. And made a connection with us by saying he would keep our family member in their prayers. Loved it glad people like this are still working with the public.

Alesis Standard

2019-05

This store was the first clean and organized Dollar General Store I've ever shipped in. I was really overwhelmed. The manager was VERY courteous. I was greeted as I entered. I told her that this will be my store of choice. I also told her that this particular store should be used as model for other store....(Field Trip).

Lee Coco

2021-05

No baskets to shop! This is sad and not customer service friendly at all😡. They never have legitimate answer when I asked them the question...why are there no baskets to shop? Shelfs are well stocked but if there are no baskets it defeats the purpose ya think 🤔.

Charley Baugh

2020-05

There's a big parking lot so there's plenty of parking good they have lots of different items to choose from grocery items, clothes and shoes, hats, baby items and supplies I shop here a couple times a month it's close to my house so it's convenient and the prices on their items are decent the only issue I experienced almost every single time I go in there there's always await at the cash register there's always a long line for such a small store

Gabriella Padilla

2022-05

It had everything we needed and it was easy to find and we didn't have to wait a long time to check out and the employee was nice and greeted us when we walked in and told us to be safe and have a great day when we left, which was nice because not everyone does that.

Dennis Robbins

2019-05

The nicest young lady was working in there by herself, and she managed to run everything smoothly. She was probably one of the smartest, most polite people I have met in a long time.

Amy Pitts

2019-05

The gm here is the best her customer service skills are wonderful by far the best in Louisville Every time I go I. There they greet me and are super friendly. And it's actually stocked and clean.

Jonatthan Major

2020-05

the morning cashier is pretty and polite....This is my favorite Dollar General even though it's in the hood!!! To top it all off The mens restroom didnt smell of urine ..and there was reading material 😎😁😎😁🤗

Alisa Terrell

2018-05

They have a young trouble maker working there I have PTSD she caused me a problem I tried to get corporates number from the store on 17th and Market they gave me some off the chain number and then I went back to ask for the number and they told me they don't have it so what do they do when their checks don't come upon leaving the store I was so upset I couldn't drive my car home so if there's anyone out there that has the corporate number please send it to me thank you have a blessed and wonderful day imma pray for the young lady her name was Brianna or Breanne did I mention her boyfriend and two other guys where loitering in front of the store and she called him in to disrespect me and she was behind the counter wow what a trip I was only going out for ginger ale and turned into a nightmare going home

Claude Johnson

2017-05

Its exactly what you know it's going to be. The same stock and the same prices at all their stores.

Linda Williams

2019-05

This Dollar General is fast, covenient, and very friendly customer service by the manager to the associates! I love this location it is very neat and organized the shelves are always fully stocked.

Jeremy Isaac

2021-05

This store is persevering through tough times , you will always see workers busy stocking and keeping up the store. Everyone is helpful as well.

KIMBERLY BROOKS

2021-05

Employees were very kind, the store was clean and smelled good, the aisles were clear, no debris anywhere definitely going back

Stacie Griffin

2019-05

Nice clean store, friendly people, good place to stop and get things when your in a rush, priced right they have most anything for your needs. Just stop on in and grab a few things you wont be dissatisfaction

Pernell Johnson

2021-05

The worker was very nice and happy to be at work good people. Can you give them a little more money. Thank you.

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

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