Loretto Butcher Shop

Jon Barnett

2024-05

The farmer I bought the cow from took it to this butcher shop to be butchered. I got a call from him and it was Josh on the phone asking me how I wanted the cow butchered. I didn’t understand some of the options I had since I hadn’t purchased a whole cow like this and would he explain the process but he didn’t he just kept barking at me about how many steaks I wanted in a package when honestly I just didn’t know what the options were. Had he said you can do 2, 4, 6, etc I would have understood but he was just flat rude. I was never told when the cow would be ready. I got a call from them on 4/15 saying my cow would be ready the next morning. I said I am sorry but I have to go out of town for a few days (my 78 year old mother was having surgery the next day and I had planned to stay through Wednesday to assist her with anything she needed) He then tells me he is going to charge if its there more than 2 days so yeah I said screw it charge me what you want and ill be there later. I left my mothers early on Wednesday 4/17 to go pick up the cow. When I walked in their retail shop it had a bad smell to it. The paper they gave me showed 447 but I was charged 468 on my credit card and nobody told me they would charge a fee to run the credit card but oh well. I had to wait almost 20 minutes before they brought out the meat which all the steaks were brought out in rusty wire bins. I noticed some of the vacuum seals were broke but whatever I can use those first. I tried to quickly just load it all so I could get home and put it all away. Upon putting it away I noticed that I had 1 brisket and my steaks were not 2 inches like I requested. I called the farmer to get his take on it and he checked his steaks he got and they were also measuring 1 inch instead of the 1.5 inches he requested. I called and spoke to the lady there that day and she said the owner would make it right and to call back the next day. I did and the guy was still rude to me even though he said he is never rude to anyone. He didn’t answer my question as to why I had 2 tongues and 1 brisket and what happened to my other one. He tried to tell me the vacuum sealer compressed the steaks to 1 inch but they were cut at 2 inches which is odd to me. If I asked for mine to be cut to 2 inches and the farmer 1.5 inches how did the machine compress mine more than the farmers. So when I challenged him on it Josh asked if I was a butcher and well yeah conversation went down hill after that. He told me never to come back and I said lots of rude things because I was pretty upset this guy basically didn’t give me all my cow back and messed up what I did get. Don’t use this place. I am challenging the charge on my card telling my credit card company I would be willing to pay half of the cost since I do have loads of hamburger but since I am missing a brisket and more than half of all the steaks were cut wrong. I paid 1661 for this cow only to have the butcher shop completely mess it all up. I have instructed that farmer to never take anything I purchase from him to this location again. Adding 2 pictures to this… 1 showing way more than 2 steaks in a package and all only 1 inch but the package isn’t even vacuum sealed so… wonder how it compressed down the steak. I would love to post a picture of my missing in action brisket I was not given but guess the owner kept that or gave it away to someone else.Update:Adding 2 pics showing bag of ribeye steaks 4 in a package not 2 as requested and all 4 cut to 1 inch after being thawed and shows no signs of compression as there would be if the vaccine sealer did it. Oh and this was one I had to use first since the seal was broken when I picked it up.

James Thompson

2024-03

Got a wild hog out of state and brought it home. They converted the pork bellies to bacon and sliced up the hams for me. (After they completed all of their commercial work, of course. Can't mix the two.) They were friendly and professional on the phone and in person. I will use them again in the future.

mark downs

2023-05

Great guys to work with. They will walk you through the process and do a fantastic job with processing and packaging, they vacuum seal all cuts. Great place for deer processing as well and make some great snack sticks and summer sausage.

Amanda Distler

2023-05

Accommodating and great to work with. We had 6 hogs processed and had 3 sold to friends. The guys packaged each hog according to how each family wanted it and dealt with all our picky requests! They took time to answer all my newbie questions and made the whole process smooth for us from unloading to picking up. The shop also always smells clean! Friends have all commented on their bacon being the best they’ve ever had! Enjoying steak size pork chops this evening!! Highly recommend!Anyone leaving one star reviews because THEY didn’t pick their meat up on time isn’t on the business, it’s on them. I’m not sure if we ever discussed during drop off a storage fee or not, but common sense says if they have to store your meat for you after it’s processed for more than a day or two their should be a fee. We had a great experience and will absolutely do business with them again!

Andrea Cox

2023-11

Great people! Their meats are good prices, I took two Deer down there told them how I wanted them and they did exactly what I asked for! Will be back for more.

Kristin Keltner

2023-05

The customer service and meat quality are wonderful. The new owner is doing a great job and cares about his products being delivered and his customers. I have had poultry and venison processed here. I recieved back some of the best venison I have ever ate with a very quick turn around time frame. I will continue to drive an hour away to have all my livestock processed here. Glad to find someone who is USDA approved, provides excellent service, quality processing and handles all types of livestock.

Brian Goode

2023-06

Good selection of meats. Some other items our sold here like frozen apetizers. They also had lamb, elk, bison, and Venison. They had the elusive hanger steaks too. The prices on chicken and pork was awesome the beef was priced well too.

Roy Nall

2023-05

I’ve purchased two sides of beef and one hog and have had excellent meat from all 3 experiences. I have also used them for special bulk purchases of sausage, andouille sausage for a shrimp boil, and seasoning that I used to buy at big box stores but Loretto Butcher Shop’s hasn’t set in the shelf for years. I’ve purchased steaks for a cookout which were fresh and guests noticed the flavor and freshness was great compared to chain stores. One aspect that I like is the butcher shop isn’t injecting God knows what to keep there products fresh! It’s 100% fresh meat NOTHING else! I will continue to make the short and enjoyable country ride regularly!

Alicia Sonne

2023-05

The new owners have it cleaned up, remodeled and provide excellent customer service. They processed my fiancé’s deer this year. It was ready for us to pick up earlier than expected and the jerky was the best I’ve ever eaten. Everything else we have purchased has been better than the Butcher shop in Bardstown. This is definitely the new go to place for my family

Candice Smith

2023-05

Worst experience we have ever had with a butcher. Would not recommend to my worst enemy. Employee was cussing at me on the phone and the owner did nothing about it. Got cuts of meat that were never requested. Will never do business with them again.Edit: Smith is my maiden name. You shouldn’t assume people are related. You did speak to my husband about the cow we had butchered at your facility. You and your employees were very rude and did not butcher our cow how we wanted it.

RC Phares

2022-05

A friend of mine and I each had a hog processed at this shop. There were many bad reviews from a year ago but the most recent were more favorable so we took a chance considering the shop is under new ownership. Could not ask for better service! My hog was 400 lbs., after processing we got back 270 lbs. which is pretty close to the 70% you should expect. As some of you may know there are some butcher shops in central Kentucky that will rip you off, that was not my experience here. Sausage is the best I have ever eaten, chops are as large as steaks! If you live within a few hours of this place and have something you want processed I highly recommend these guys.

Raquel Coke

2023-05

We had our beef processed in August. They did an excellent job. Very professional and honest people to do business with. We will definitely be using them again in the spring.

David Rust

2023-05

Recommend Highly! Great service and selection.Right now It helps to know exactly what you want as the store is still growing and doesn't have display yet. Which is coming, and when it does it will only benenfit all. Impulse buys!Josh and his family helped us pick the best cut and recommended a few things also. We stocked up very affordably. We will be returning.

Mark Vance

2023-05

This was the first time that I used this butcher shop. I got a higher meat to waste ratio than the others I've used. The meat was well packaged and looks great. The staff were friendly and helpful. I couldn't be happier, and will return.

taylor smith

2023-05

I personally will never use the butcher shop ever again try to use local butcher but for them to charge you a storage fee with out telling you this when you drop something off to be processed .I dropped deer off on a Monday n picked it up following Monday I thought that was a good turn around but never did they mention storage fee . I will never use them again and will never recommend them to any they have lost my business was q

Jeremiah Allen

2023-05

Josh Geron is a honest and down to earth business man. He will do anything to help his customers out and I wouldn't hesitate to send anyone his way to Loretta Butcher Shop so please make a trip out to see him, you will not be disappointed.

Brandon Kelly

2023-05

Great customer service, meat was packaged extremely well. I have beef/lamb processed here and also sell to others that have them processed here and you can really tell that the owner and employees really takes pride in their work.

Patty Reed

2023-05

The best meat we have ever purchased or eaten. The NY Strips will cut with a fork. The hamburger is good quality as is the chicken and pork.

Jack Brown

2022-05

The new owners have done an excellent job reviving a business that had trouble in the past. Quality is excellent and great things are coming for them. Great service. Will be my butcher for a long time.

Carolyn Mackie

2019-05

Referred our customers to come here due to our past experience and what a mistake that was. Our customers are very dissatisfied due to the amount of meat they received after it was processed. Same weight we had taken to other processors but didn't receive near the meat back. What a bad experience for us and our customers. Definitely won't be going back there.

Bj Johnson

2021-05

Very rude owner. No custumer service. Cussed over the phone and refused to work with me at all. Had an appointment to drop a beef off for over six months and had always dropped the cow off the night before. Told me he couldn't secure his property from the neighbor kids turning the cows out and it had to be dropped off that morning or not dropped off. When asked to get a day later in the week he cussed at me and told me if I couldnt do it that day dont do it.

Cathy Smith

2023-05

we are completely satisfied with the job they did with our beef.It's packaged just as we wanted and it tastes better than anything we've had processed in a long time! thanks!!!

Joseph Maccarone

2019-05

Least % of meat VS. cow weight I've ever got!!!We got 33% of live weight. I Got cuts I didnt ask for, I didn't get cuts I asked for.Funny thing is, I keep my cut sheets from previous years, Premium Cut weight was down, Burger weight was Way Up.* My yeild was 58% Burger and 42% steaks or roast, of the meat i recieved.I asked 2x for 1lb rolls of Burger, and that i wanted less burger and more stew meat, i dont eat much burger and told them I still had 60lbs from last year, i got Burger in 1.75lb rolls (why 1.75?) and more Burger than cuts, not a single package of stew meat!I asked for the heart and liver, didnt get them, was told they were "Bad".I asked for my bones (for dogs) could not believe the meat that was left on the bones!Definitely put the "B" in Butcher.The Waiting Room/Office smelled worses than any shop I've ever been in, (i as told by a worker there ..."you get used to it" ) I worked Hog Farms when i was younger, I know Bad Smells.I have butchered my own Pigs, Deer, and Small Game for over 30 years, I'm well aware of meat, cuts, and such.Beyound Dissatisfied, would Could Never Recommend this place!As a Group, we sent 4 head of Cow to this shop, for 7 different people, Every One of us has the same Problem/Issue.

Hayley Cox

2023-05

We have worked with them on a few different occasions for beef and hog. We cannot recommend them enough. They do a great job.

Ashley Mack

2019-05

I sent in a almost 1,000 lb cow, I got 200lb of met back, I asked for 1lb rolls and got them back 1.5lb to 3lb rolls. The cost is supposed to be $0.49 a pound for hamburger and they charged around $1.18 a pound. DONT GO HERE, you wont get the right amount back and will be overcharged! I wouldnt recommend anyone here

Brenda Abdoyan

2019-05

This butcher is not on the up and up BEWARE! We were shorted by at least 50% of our butcher order for a cow share with another. Only delivered 130 pds of beef to us. This came from an carcass shared between two families. We shared the beef from an 800 pd carcass the other family got roughly 150 pds that is sad. What a rip off!!! A total if 280 pds delivered from an 800 pd carcass??? Do not go here!

James “Booboobrady” Brady

2023-05

They do 7-10 beef a year for me and I have had several deer processed there also. They have alway went above and beyond to help me and my customers.

Adam Alexander

2020-05

Way too much gristle and vein in the burger. You can hardly eat it as is and takes too much time to pick it out after browning the meat. Butcher needs to be more selective about what he puts in the burger.

Angie Geron

2023-05

We got 4 ribeyes on Saturday from Loretto and they were soooo good!!!! You have to check them out!!!

Andrew Perkins

2023-05

The new ownership and management has a great shop. I'm happy with the improvements and will continue to do business there.